Communication ability, also known as communication and expression ability, refers to being able to listen to others, understand their feelings and opinions, and make appropriate and reasonable responses to actual situations. Communication ability is a comprehensive embodiment of a person, including his comprehensive quality, the depth and breadth of knowledge, and his ideology and morality.
Communication ability is one of a person's basic qualities, and it is also the most common inspection point in enterprise recruitment. No matter what position, it is almost impossible to leave communication skills. Some friends think that engaging in technology research and development is not in contact with others, and communication skills are not important. In fact, both enterprises and scientific research units are almost always in the mode of teamwork, and teamwork must be inseparable from communication skills.
Online talent assessment: /m/t ance
Communication ability grading
The first level:
Unable to grasp the central theme of the conversation; Unable to express their views clearly; Self-centered expression often ignores respect for others; Master and understand related professional vocabulary;
The second level:
Be able to grasp the key points and express their views with facts and materials; Able to convey their views in written and oral form; Convey sincere and open thoughts in the communication process; When listening to other people's opinions and opinions, you can give appropriate feedback; Be able to understand and use professional vocabulary.
The third level:
When communicating with people, you can use concise language, objective and clear statements, and hit the crux of the problem directly; According to different audiences, different communication methods can be adopted to achieve the best results; Good at persuading others, effectively resolving contradictions and improving team cohesion; Be able to master and apply technical terms skillfully.
As can be seen from the above three items, communication ability is not only to convey one's own viewpoint information to others, but also to listen and respond in different situations, which is closely related to emotional intelligence and personal knowledge, thoughts and morality.
In enterprise recruitment, besides analyzing someone's communication ability through talent evaluation, there is also an effective method, which is group meeting, also called leaderless group discussion. The interviewer can get an effective score by observing the performance of everyone in the group during the discussion. If we want to combine the results of talent evaluation with group rating, it should be the perfect reference for HR personnel.
Which positions need communication skills?
Communication ability is the basic part of comprehensive quality, and most job recruitment will make specific requirements for it. According to the above classification description, even the positions of technology research and development are required to be above the second level. For marketing, administration, public relations, middle and senior management, assistants and other positions, the requirements for communication skills will be higher.
For college students, besides studying, they should actively improve their comprehensive quality, including communication and expression skills. Recently, they paid attention to some topics of autumn tricks on Zhihu. In fact, many friends have been brushed off in the comprehensive and evaluation links, which is directly related to their comprehensive quality. For example, the group meeting mentioned above does not require people to strive for the role of TeamLeader, but to show their comprehensive abilities, such as the ability to analyze problems, the ability to communicate and express, the influence and so on. This ability can basically be reflected in the process of group meetings.
How to examine communication ability in talent evaluation.
There is no direct division of communication ability between big five personality and young personality, but we can still get communication ability through the combination of other dimensions.
Cattell 16pf personality test /g/ 16pf
Big five personality test /x/dwrg240
Youth personality test /g/cpi
Big five personality: the combination of speculation, music group, empathy, organization and ability can basically get the reference rating of communication ability.
Youth personality: Combining sociality, extroversion, empathy and intellectual efficiency can also be used to analyze their communication ability.
Cattell 16pf: In the evaluation of Cattell 16 personality factors, we can use the dimensions of A music group, B wisdom, F liveliness, H communication, etc.
In addition, there are special communication management ability evaluation and interpersonal relationship evaluation, which need to be analyzed according to specific application scenarios. You can also find a lot of questions about communication skills on the Internet, but I think the questions are too straightforward, and testers can easily bypass them, which makes the test unable to get real and effective results.
Special topic of vocational evaluation: /z/ Ye Zhi
Special topics on mental health: /z/ Xinli
If the recruitment evaluation is extremely strict, mmpi scale is also a good choice, because mmpi scale has more rigorous validity guarantee and can be used to analyze personality characteristics.