Current location - Education and Training Encyclopedia - Resume - Do you know what the interviewer really looks at?
Do you know what the interviewer really looks at?
Persuasion, expression, work efficiency, communication and expression

Students outside

February 26(th), 2020

I interviewed 100+ candidates for half a year, and found that 90% of them didn't understand what the interviewer was looking at.

For people in the workplace, writing resumes and interviewing are both threshold abilities to enter the workplace. If you want to get your favorite offer, you must have a good resume on the one hand and a smooth interview on the other.

However, in the process of preparing resumes and interviews, many people will fall into the following three misunderstandings because they don't understand the nature of interviews:

1) Highlight "I am excellent" instead of "I deserve it";

2) Just say "what you want to say", not "what the interviewer wants to hear";

3) Copy face-to-face classics, instead of transmitting useful information from them.

Highlight my excellence, not my matching.

0 1

I remember once, I helped my friend push his works into it. After reading his resume, HR said to me, "This resume gives me the impression that I am an excellent young man with a vague face."

Indeed, the resume is full of various internship experiences, project experiences and awards, but there is a lack of accumulation and correlation between various experiences.

Since childhood, our education is to encourage us to develop in an all-round way "morally, intellectually, physically, aesthetically and laboriously" and to show our Excellence as much as possible.

But in fact, looking for a job is not about selecting "three good students". What you need to highlight is not your Excellence, but your matching degree with the target position.

Just say what you want to say, not what the interviewer wants to hear.

02

Once, I asked a friend how the next day's interview was going. The friend sighed and said, "Never mind, just do an exercise and say whatever you want."

So I asked my friend to take me as an interviewer and simulate it again. Unexpectedly, in the self-introduction session, he began to talk endlessly about his hobbies and stories about his travels. ...

I asked him, "If I am an interviewer, why should I listen to your story?" ? What does this have to do with this job? "

This is also a misunderstanding that many people often make in the interview. They only pay attention to what they want to say, without thinking about whether the other party is interested in it from the interviewer's point of view.

Interviewers really like to listen to stories, but what they really want to hear is not the trivial things in your life, but the story of how you succeeded (or even failed) at work.

Copying face-to-face classics instead of conveying useful information.

03

Once, a friend asked me, "I did everything according to the tutorial in the face book." Why did I fail? "

I replied half jokingly, "When proposing marriage, almost everyone knelt down, holding a ring, looked at each other affectionately and said, Marry me. Why can some people succeed and some people can't? "

Experience is different from theory.

Experience tells you that it takes roses, rings and kneeling to propose marriage. The theory of three elements of love tells you that love needs passion, intimacy and commitment.

Experience tells you the path of others' success, which may not be applicable to you; What the theory tells you is the correct way to solve this problem. From this, you can infer more than n possible paths.

So, do you want to see the face sutra? Yes! What do you think of facial classics? To analyze the reasons for others' success and migrate according to their own characteristics.

When you can get out of the three misunderstandings mentioned above, you are already on the road to success.

Next, I will take you deep into the interviewer's psychology to make sure:

1) How should I prepare my resume before the interview?

2) How to answer the interviewer's questions at the interview site?

Your resume determines the interviewer's first impression of you.

Have you ever wondered what the interviewer is looking at when reading resumes and on-site interviews?

Only by thinking clearly about this question can we grasp the core of the interview.

In fact, the interviewer is thinking about two questions through his observation of you:

1) How soon can I get started with this job?

2) How much value can you create in this position?

In view of these two core issues, he will investigate from four aspects: past experience, knowledge structure, ability combination and willingness to join.

Among them, different forms of investigation will have different emphases.

In the resume section, because all information can only be transmitted to the interviewer in one direction through the computer screen, the interviewer focuses on "past experience".

In the written test, it is very similar to the application problem we did in school. You need to have enough professional knowledge to come up with a solution to a problem, so we focus on "knowledge structure".

Interviews, especially offline interviews, can better understand each other through close interaction. At this time, the focus is on "ability combination" and "willingness to join".

Maybe you will ask, what about those faces?

Group inspection is also a kind of "ability combination". The interviewer will evaluate your on-the-spot reaction ability, interpersonal communication ability, team management ability and crisis handling ability according to your performance in a group of people.

I believe that when you understand the key points of different inspection methods, you will have a clearer step on how to write your resume.

Many HR have to browse hundreds of resumes every day, and the average time for each resume is only 10 second.

In this 10 second, you need to quickly attract his attention through accurate experience description.

Then, in the face of all kinds of work, internship and project experience, how should we screen, polish and present it?

Here are three principles to share with you:

1) Select the cut-in point and emphasize matching;

2) Challenge and emphasize the difficulty;

3) Prove the degree of completion and emphasize the factual effect.

Choose the cut-in point and emphasize matching.

0 1

In fact, any experience is almost a complete closed-loop work. We just need to choose the best from our own experience according to the requirements mentioned in the job description.

For example, you have an experience of being a new media. If you invest in state-owned enterprises, you can emphasize your "writing experience", because state-owned enterprises often need to write materials and attach great importance to the writing ability of employees.

In the same experience, if you invest in the operating positions of Internet companies, you can emphasize your "user thinking" and "content output ability" respectively according to the nature of the positions such as user operation and content operation.

Put forward challenges and emphasize difficulties.

02

When you choose the best matching experience from your own experience, remember to choose the most difficult task and show it.

As I mentioned before, the interviewer will be very concerned about how long it will take you to get started with this job. The most important reference index is the difficulty coefficient of your previous works.

Generally speaking, the interviewer will believe that the harder the task, the faster you can adapt to the new position.

In the face of many competitors' positions, we should pay special attention to this. Because in many similar resumes, interviewers will make horizontal comparisons.

Prove the degree of completion and emphasize the factual effect.

03

In the past six months, I have also read hundreds of resumes. I found that nearly 80% of resumes, when describing work experience, did not explain the results and effects of task completion.

In fact, it is not enough for the interviewer to know what you have done. You also need to prove that although this task is difficult, I have accomplished it particularly well!

Therefore, when you pick out the most challenging tasks from the matching work experience, you must remember to explain what achievements you have made for each arduous task.

When explaining the effect, many people will step on the pit.

For example, someone will write directly on their resume: "In the face of challenges, I withstood the pressure and completed the task with excellent results."

Seeing such a description, the interviewer usually thinks: How do you prove it?

Therefore, when presenting the effect, we must grasp a principle: use facts to demonstrate, not adjectives to describe.

Adjectives such as "excellent effect" are not convincing. You need to specify what achievements you have made, and present this result with data as much as possible.

For example, if you want to prove that your organization's activities have great influence, you can present them through the dimensions of the number of participants, the number of media reports, and the influence of reporting media.

If you want to prove that you have created huge profits for the company, then you can show the income growth rate and cost reduction rate brought by the activity.

So, when you write about the effect of the task, you can think about it. From what dimensions can you evaluate its effect? Can you find data support for each dimension?

Of course, you can do better!

In fact, column data is only a quantitative presentation of the effect. Simply put, it is to replace adjectives with data.

There is a more powerful way than listing data-that is, increasing the comparison of data.

When the data are put together, the data itself will speak.

Suppose you mentioned in your resume that you successfully organized a marketing campaign with 20,000 participants. How to further present the effect of your work through data comparison?

First of all, you can compare "investing resources". Did you spend less than in the past? For example, you spend less time and budget.

Secondly, you can compare the "income". Have the indicators directly related to revenue, such as brand exposure and sales growth, improved?

After reading this article, if you think of many offer you liked but missed in your past career, don't be depressed. Because at least now, you know how not to miss the next one.

If you happen to be a newcomer to the workplace, congratulations, turn on the computer and modify your resume. Do this, and your resume will surpass 80% people!

In view of the four dimensions that the interviewer is most concerned about: past experience, knowledge structure, ability combination and willingness to join, we have just spent a lot of time discussing how to present past experience more effectively in our resume.

Here, I would like to add two additional principles:

1) Experience can be presented selectively, but it cannot be made out of nothing.

All the methods mentioned above are based on your real experience, and you can select, cut and show them on this basis. This is not fraud, but to improve the efficiency of expression.

If, in all your past experiences, no task is very difficult, and you have done it well, what should you do at this time?

What you have to do at this time is not to fabricate an experience, but to realize that the job you choose, or that your work style and attitude are risky! What you do doesn't make you more competitive in the market.

Therefore, every time you prepare your resume, it is a good opportunity for self-reflection.

Some friends around me will update their resumes every three months, not to change jobs, but to compare their growth speed and market value.

2) What an enterprise wants is not accidental successful experience, but portability, knowledge reserve and internalization ability.

A beautiful resume is definitely not enough. Because most success is the result of half ability and half luck.

Enterprises value your past success and hope that you can rely on these abilities to create greater value in the future.

Therefore, in addition to polishing a resume to fully show your competitiveness, you need to sort out your knowledge reserves in time to prepare for the written test and interview.

In the written test, we should locate the investigation point of the question as accurately as possible, and then answer it in an orderly way.

The only pit that needs to be avoided is probably a long speech.

Professional strength is definitely not endless, but it hits the nail on the head.

Try to use a medium length and clearly state your core idea and the details that must be shown.

The way you answer questions shows your thinking ability.

The second key point of job hunting is interview, which directly determines the result of job hunting.

As mentioned above, the core of the interview is "ability combination" and "willingness to join". Among them, the more attractive your ability combination is, the more chips you will have to join.

The most accurate ability test is to let a person really do the job, and then see how he analyzes and solves the problem. But this test method is too inefficient.

Because a person's ability is relatively stable for a period of time, the interview becomes a "ability experiment". Interviewers evaluate a person's ability through quick tests and observations. The conclusion may be biased, but it saves time and effort.

If you were an interviewer, would you pay more attention to the other person's past success or his current performance in the interview?

In fact, both are very important. Essentially, the interviewer looks at how "you now" presents and reflects "you in the past".

Therefore, this can disassemble two problems that need to be solved:

1) How to present and reflect the past?

2) How to grasp the current interaction with the interviewer?

Imagine, when the interviewer asked you to tell a story with the most sense of accomplishment in your past work, which story would you think of? What would you say?

Here, I will introduce you to a structured expression model: star rule. When you use the star rule to show a story, it will become a star.

The law of stars tells us that a good story needs a good structure.

When telling a success story, first explain the background of the task and pull the interviewer to the beginning of the story. Then point out the mission objectives and highlight the challenges.

Then explain your action steps, be detailed and appropriate, and fully arouse the interviewer's curiosity; Finally, explain the results clearly. The method can refer to the principles mentioned in writing a resume.

The star model is the most practical structural framework in the interview. But when I interview, if the other person uses a star model structure, I will only give him 70 points.

What is the answer model that I give 90 points?

I want to add an L after the star model. This L refers to study. You can write it as STARL.

As an interviewer, I'd like to know what you summarized and gained after finishing a job.

If this candidate can really sum up methodology in his study, my eyes will definitely shine.

Outside the circle, especially the teaching and research team, we all need the ability to produce methodology quickly after finishing something we have never done before for the first time.

Because of this ability to work, we all maintain a fast iteration speed.

Well, when you can present past success stories in a structured way, the next thing you need to do is to grasp the current interaction with the interviewer.

In fact, the interviewer is paying attention to what you answer, and the interviewer is also analyzing the way you answer questions.

The way you answer questions is actually a demonstration of your thinking ability. Among them, in addition to structured thinking, there is also user thinking.

Simply put, it is whether you can accurately judge what the interviewer is asking.

In fact, behind every problem, there is a real problem.

Imagine if the interviewer asked you, "What is the darkest moment in your life?" What does he really want to know, and why does he want to know all this?

In fact, as an interviewer, when I asked this question, many candidates did not cherish the opportunity to answer.

Someone answered me like this: "I am in a particularly good mood, and any emotion can be digested quickly, so there are no dark moments in my life."

Some people's answer is this: "When I broke up in my last relationship, I felt my world was gloomy ..."

In fact, the reason why the interviewer asks this question is not to know your living conditions, nor to know your emotional conditions.

What he is actually asking is: "How do you deal with the extreme difficulties and pressures in your work?" What he really wants to examine is how resistant you are.

There are many similar questions, such as: Who do you admire most? What books have you been reading recently? What is the most unbearable thing at work? ...

So, is there any way to help you gain insight into the real intention behind the interviewer's question? Yes!

In the "2 1 day efficient thinking and working" training camp outside the circle, we will teach you how to sort out problems, and one of the most effective tools is Simon Fisher's conflict layer model.

Students who are interested in training camps,

You can scan the code at the end of the article to learn more about the course ~

Conflict layer model, also known as onion skin model, is very vivid!

People are always used to hiding their real needs. Like peeling an onion, peel off the "superficial demand" to the "starting point of interest" and finally peel off the "real demand".

So, the core question is, how do you understand the interviewer's "starting point of interest"? This is very simple. Imagine you are the interviewer. What do you think he cares about most?

It is obvious that he cares about the time spent in the interview; What he cares about is whether he can find the key point of matching you with the position in a short time; He cares if there is any risk in recruiting you; He cares whether you like it or not, and he can finish the work quickly. ...

When you think these questions clearly, those real needs will surface.

Finally, if you do well in the interview, the interviewer will start to feel pressure when he is excited because he wants to keep you.

The better your interview performance, the more resources the interviewer is willing to pay to keep you. This is called your bargaining chip.

When the interviewer begins to pay attention to such questions as "When can you join the job as soon as possible", "Do you have any other offer" and "Do you have any concerns about joining the job", it probably means that the interview has entered the stage of examining the "willingness to join the job".

In this link, you will have more and more initiative, but you must not take it lightly.

Interviewers usually attract you from three dimensions: welfare, cultural atmosphere and vision.

Interests affect your survival needs; What matches the cultural atmosphere is your need for belonging; And vision calling is often closely related to your self-realization needs.

This process is actually a process of mutual choice. You need to know which needs you value more at this stage of your life. At the same time, a detailed understanding of each demand and the degree that the company can give will greatly affect your working status after joining the company.

When the interests are not satisfied, you will feel wronged; When the organizational culture does not match, you will feel lonely; When the call to vision is missing, you will lose your sense of meaning and motivation.

Therefore, in the "willing to join" communication link, you can actively express what you value and want. If the interviewer really wants you, he will seek a win-win solution with you.

Although work roles and life roles can be separated, we have to admit that our work income and happiness will greatly affect our quality of life.

Outside the circle, it is believed that constant self-awareness and ability improvement not only determine our career choices, but also affect our happiness at work.

Therefore, outside the circle, the general ability needed by the modern workplace was investigated and analyzed. Based on the competency model of major companies, three learning projects in four dimensions, namely, thinking ability, efficiency ability, communication ability and interpersonal ability, have been developed, forming a closed loop of adult learning path that is tested by teaching practice.

During the nearly one year of working outside the circle, I changed from the course product manager of a single project to the person in charge of all courses in business school. My daily job is to iterate these courses for users with my colleagues in teaching and research.

In recent years, I have observed a large number of samples of people in the workplace, and I have a small discovery: most people's learning state is passive, fragmented and unable to persist. This state is described by me as "pressure fragmentation learning".

It was today that I found that my work efficiency was not high enough and bought a book on time management. I found it difficult to communicate with leaders tomorrow, so I bought a course of "high emotional communication" to learn. After a few months, I haven't finished reading the book and listening to the class, and my ability has not improved at all.

Just like writing a resume and interviewing, you can't find a job right away, read a few books, listen to several audio classes and then jump ship.

If you are an out-of-circle student, or even have just read the out-of-circle articles on the official WeChat account, you will find that the content given out-of-circle is structured and systematic, which can help you form an overall understanding of this field.

However, just knowing is not enough. Outside the circle will force you to practice deliberately and help you from "knowing" to "doing".

So I sum up the way of learning outside the circle as "systematic puzzle learning".

Just like the puzzles we have all played, if there is no drawing, every pattern is just useless fragments; But if we can understand the whole picture first, then every puzzle is an indispensable part.

In the face of fragmentation time, I especially hope that you don't just learn scattered cognitive fragments, but let your ability really grow on you through systematic and jigsaw learning.

Just like the topic we are talking about today, in fact, every day you work and study is preparing for your next favorite offer!

I am always ready to applaud and cheer for you who finally got your favorite quotation.