1. Accept the inquiry of the principal 1. Transportation inquiry:

(1) It is necessary to know the ports of shipment commonly used on all continents and major routes, as well as the ports and prices that shippers often need to serve; ② Schedule information of major shipping companies;

(3) If necessary, ask the owner for some kinds of information, such as the name of the goods, risk grade, etc. (Waterway Hazard Rules) 2. Land transportation inquiry: (RMB fee)

(1) Need to know the kilometers of major cities and the price of towing boxes; (2) the packaging price of each port area; ③ Fees for customs declaration, commodity inspection and animal and plant inspection.

3. If it cannot be provided in time, please ask the customer to leave contact elements such as phone number and surname, so as to reply to the owner in the shortest time.

2. Key information (usually fax) to be clarified after receiving the order (entrusted by the entrusting party): 5. Payment method, contact information of the shipper. Make boxes and deliver them to your door or indoors. 3. Book space.

1, power of attorney (ten copies); When making documents, it is necessary to ensure the accuracy and consistency of the original consignment data to the greatest extent, so as to reduce frequent changes in the subsequent process.

2. Booking the space with the company's booking stamp: If you need to provide accessories for booking the space (such as the price confirmation of the shipping company), you should prepare them together before booking the space.

3. Obtain stowage receipt, and extract ship name, voyage and bill of lading number information. Fourth, make boxes.

1, door-to-door: fill in the packing plan: packing time, ship name, voyage, customs declaration number, transit port, destination port, gross weight, number of pieces, volume, customs clearance, contact person, telephone number and other important factors, and arrange the train 1~2 days ago (two days before the shipment date). 2. Packing: Fill in the packing plan: name of the ship, voyage, port of transit, port of destination, gross weight, number of pieces, volume, number of inbound cabins, etc. And arrange the train 1~2 days before the customs clearance date (two days before the shipment date).

3. Obtain the packing list (CLP) obtained by two methods. 5. Customs declaration (sometimes at the same time, sometimes before packing) 1. Understand the information needed for customs declaration of frequently exported goods. ① Commodity inspection ② Quota ③ License ④ Certificate of origin.

⑤ Provide trademark authorization and trademark name.

⑥ The value of goods exported to Hong Kong is more than $65,438+million, and the value exported to other regions is more than $500,000. The foreign exchange settlement memo (copy) shall be provided for verification. ⑥ Provide chamber of commerce price stamp.

2. Fill in the name of the ship, voyage, bill of lading number, corresponding packing list, invoice, gross weight, net weight, number of packages, packaging type, amount and volume, and check the correctness of the customs declaration (documents are consistent).

3. Display the "Chinese name" of the goods where the customs declaration is located, refer to the commodity code against the customs code book, check whether it is consistent, determine the unit of measurement according to the code, and read the missing elements of the customs declaration according to the regulatory conditions listed by the customs.

4. Prepare the customs declaration power of attorney, customs declaration form, manual, invoice, packing list, verification form, stowage form (after the fifth copy of the ten-copy form), change form (if necessary) and other required materials, and clear the customs one day before the customs clearance.

Follow up the dock receipt to ensure shipment and stowage. If there is a next voyage, the goods still need to be shipped. Documents and materials such as license, quota, commodity inspection and animal and plant inspection should be notified one week before the scheduled shipment date, so that (Shipping Department) can successfully extract the materials and reuse them. Otherwise, it will only delay the shipment and cause trouble. Confirmation and modification of intransitive verb bill of lading 1. Ask the customer about the issuing form of "Bill of Lading":

(1) Unloading: the customer is required to provide the original (copy) of the "discharge guarantee", and then the company's "guarantee" is issued to the shipping company for unloading. (2) Pre-borrowing (if feasible) requires the customer to provide the original (as a copy) of the "pre-borrowing guarantee", and then issue the company's "guarantee" to the shipping company for pre-borrowing. (3) countersigning (if feasible) requires the customer to provide the original "countersigning guarantee" (for filing), and then issue the company's "guarantee" to the shipping company for countersigning. * In this case, most of the bills of lading are issued.

(4) Separation of documents: 3-4 days after the ship sails (waiting for the manifest to arrive at the customs to guarantee the tax refund), and then split one customs declaration into multiple customs declarations.

⑤ Consolidation: After the ship leaves the port for 3-4 days (the manifest is delivered to the customs to ensure tax refund), multiple customs declarations will be consolidated into one customs declaration.

⑥ Release of documents in different places: Only with the consent of the shipping company can the documents be released, such as the owner's letter of guarantee, contact person, telephone number, fax number, company name and address, etc.

2. Fax it to the owner for confirmation according to the original data, and establish the correct contents of the bill of lading according to the returned goods. Seven, sign the bill

1. Check whether each original bill of lading is completely stamped. 2. Do I need a handwritten signature? Eight, voyage cost settlement

1, sea freight ① freight prepaid ② to pay the freight ②, land transportation ① booking.

(2) Customs declaration (including the expenses declared before customs declaration) (3) Making boxes (inside/door to door).

④ Other expenses to be considered: port flushing fee/customs clearance fee, commodity inspection, animal and plant inspection, delivery fee, courier fee, discharge and modification. Bill of lading and invoice issuance (sample bill of lading) 1. If the owner comes to pick up the parts, he needs to sign for it.

2. For elements such as "bill of lading number" delivered by EMS and express delivery, "invoice number." , "VerifyNo." , "License number." And "QuotaNo" should be marked on the "name and address list" for future verification. 10. The voyage fee shall be settled within one month, and the shipper's "Verification Tax Refund Form" shall be returned in time. 1 1. If there is any problem with the customs tax refund, it needs to be replaced. (2) A copy of the dock receipt "Coptis chinensis is the seventh of ten lists";

③ Two copies of the original bill of lading;

(4) Copy of packing list (container loading plan); ⑤ Modification sheet (in triplicate, original). 2. Shortage (over-reporting and under-reporting) and overload (under-reporting and over-reporting)

① If the ship fails to make corrections in time within 5 days (working days), a fine of 3,000-5,000 yuan shall be imposed first; Invoice and packing list re-provided by the owner; A copy of the bill of lading re-provided by the shipowner (stamped with the "Confirmation Seal for Copy of Bill of Lading"); The original copy of the bill of lading (stamped with the "confirmation stamp of the copy of the bill of lading") is changed within 5 days after the ship leaves port; Correct original customs declaration form; Correct invoice; And the chronological order of packing list documents.

Time sequence of various files!

The date of issuance of various documents should conform to logic and international practice, and the date of general bill of lading is the key to determine the date of each document.

The date of the bill of exchange shall be later than the bill of lading, invoice and other documents, but not later than the validity period of the letter of credit. The date relationship of each document is as follows: the invoice date shall be at the beginning of each document date;

The date of bill of lading shall not exceed the shipment date stipulated in the letter of credit or be earlier than the earliest shipment date of the letter of credit; The date of policy issuance should be earlier than or equal to the date of bill of lading (generally 2 days earlier than the date of bill of lading) and not earlier than the date of invoice; The packing list should be on or after the invoice date, but must be before the bill of lading date; The certificate of origin is not earlier than the invoice date, but not later than the bill of lading date;

The date of commodity inspection certificate shall not be later than the date of bill of lading, but not later than the date of bill of lading, especially fresh goods and perishable goods; Beneficiary's certificate: equal to or later than the date of bill of lading;

Shipping advice: within three days after the date of bill of lading; Certificate of shipping company: equal to or earlier than the date of bill of lading. -[u] circulation of foreign trade documents [/u] 1.

2. Quotation: The business department responds to the customer's inquiry in time to determine the product name, model, manufacturer, quantity, delivery date, payment method, packaging specifications, cabinet type, etc. Proforma invoice gives the customer a formal quotation. 3. Get the order: After negotiation, receive the formal purchase order from the customer.

4. Place a production order: After the customer's order is confirmed, place an order with the factory and arrange the production plan.

5. Business approval: After receiving the order, the business department first makes a business approval form. Fill in the items in the "Export Contract Audit Form" truthfully, and list all kinds of estimated expenses as far as possible. The contract approval shall be accompanied by the fax of the customer's order and the purchase contract with the factory. The audit form should be signed by the salesman, approved by the department manager, and then submitted to the management for approval before implementation. If the amount is large, or there are terms such as advance payment and commission, it must be approved by the general manager of the company. After the contract is approved, a sales order will be made and handed over to the department process personnel for follow-up.

6. Issuing production notice: after the delivery date is determined, the business department can issue production notice to inform the factory to produce on time if the following conditions are met:

6. 1: If the customer pays by letter of credit, it is usually confirmed to receive the letter of credit 1 month before the delivery date. After receiving the letter of credit, the salesman and the voucher clerk should review the letter of credit separately to check whether there are any mistakes, whether the delivery date can be guaranteed and other possible problems can occur. If there is any problem, the customer should be asked to change the letter of credit immediately.

6.2: If it is a T/T payment customer, confirm that the deposit has been received.

6.3: If it is a lending customer or receives foreign exchange through bank D/A, it needs the manager's confirmation. 7. Check:

7. 1: One week before the delivery date, notify the company inspector to inspect the goods.

7.2: If the guest wants to inspect the goods by himself or the designated inspector, he should ask the customer to inspect the goods one week before the delivery date and inform the planning department of the inspection date.

7.3: If the guest designates a third-party inspection company or a fair company to inspect the goods, he should contact the inspection company two weeks before the delivery date to make an appointment for the inspection time, so as to ensure that the time is arranged before the delivery date. Notify the factory of the inspection time after confirmation.

8. Prepare basic documents. Make export contract, export commercial invoice, packing list and other documents (which should be made by the business merchandiser and handed over to the voucher clerk) based on the packaging information provided by the factory.

9. Commodity inspection: If the products are legally inspected by the state, the requirements for commodity inspection should be clearly stated when ordering from the factory, and export contracts, invoices and other materials needed for commodity inspection should be provided. But also tell the factory the export port of future products so that the factory can handle commodity inspection. You should get the inspection certificate/bill one week before delivery. 10. Booking: 10. 1. If the contract signed with the guest is FOB China, the guest usually designates a transportation agent or shipping company. You should contact the freight forwarder as soon as possible to inform the delivery intention and understand the export port to be arranged, the shipping schedule, etc. And q confirm whether the factory delivery can be earlier than at least one week before the sailing date and whether the shipping schedule can meet the delivery date required by the guests. The written booking form should be sent to the freight company two weeks before the delivery date, and it can usually be obtained one week before sailing.

10.2. If the freight is paid by the seller, it should consult the freight company or shipping company as soon as possible about the shipping schedule, freight rate and sailing port.

After comparison, we choose a shipping company with favorable price, good reputation and suitable sailing schedule, and tell the salesman to inform the guests. If the guest disagrees, choose another shipping company recognized by the guest. Book the warehouse in writing two weeks before sailing, and the procedure is the same as above.

10.3. If the goods are not enough for a small cabinet and need bulk goods, book the location of bulk goods with the freight forwarding company. When you get the warehouse receipt, you should also know the customs clearance time, warehousing declaration requirements and so on.

10.4. When booking shipping space from a transportation company, a written shipping space booking form must be faxed, indicating the scheduled shipping date, container type and quantity, destination port, etc. In order to avoid mistakes. 1 1. Arrange cabinet traction:

1 1. 1. After the goods are ready and qualified, entrust the trailer company to hoist the cabinet. Trailer companies should choose safe and reliable companies with reasonable prices to sign long-term cooperation agreements to ensure safety and punctuality. Fax the following information to the trailer company: warehouse confirmation/container release form, shipping company, warehouse number, container towing power of attorney, indicating container loading time, container type and quantity, container loading address, customs broker and loading port. If the inspection company looks at the container, it should specifically state that it cannot be late. And asked to send back a copy of the cabinet information, listing the cabinet number, license plate number, driver and contact number.

1 1.2. Fax a copy of the loading information to the factory, indicating the loading time, cabinet type, warehouse order number, order number, license plate number and driver's contact telephone number.

1 1.3. The factory is required to fax a loading notice to the business department as soon as the container leaves the factory, indicating the departure time of the container and the actual loading quantity. And record the package number and seal number as the information of the bill of lading. The factory is required to remember to put a seal on the cabinet after loading it.

12. Entrusted customs declaration: at the same time, the documents required for customs declaration are handed over to the cooperative customs broker, and the export customs declaration and commodity inspection are entrusted for customs clearance. There is usually two days for customs declaration (before the ship is intercepted). You should provide a container loading information, including cargo and quantity, port, shipping company, warehouse number, container number, sailing and closing time, trailer company, container type and quantity, contact person and telephone number of our company, etc. 13. Obtain transport documents:

13. 1. The contents of the bill of lading should be faxed to the shipping company or freight forwarder within two days after sailing at the latest. Supplementary information should be made according to the letter of credit or customer's requirements, and the correct quantity of goods and some special requirements should be given, including the shipping certificate issued by the shipping company attached to the bill of lading.

13.2. Urge shipping companies to issue samples of bills of lading and waybills as soon as possible. After carefully checking the samples, confirm the contents of the bill of lading to the shipping company in writing. If the bill of lading needs to be confirmed by the guest, you should fax the sample of the bill of lading to the guest first, and then ask the shipping company to issue the original after confirmation.

13.3. Pay the freight and miscellaneous fees in time, and notify the shipping company to obtain the transportation documents such as bill of lading after payment. Payment of freight should be registered.

14. Prepare other documents

14. 1. commercial invoice: among the documents required by the letter of credit, the commercial invoice is the most stringent. The invoice date should be determined after the opening date and before the delivery date. The description of the goods on the invoice should be exactly the same as that on the letter of credit, and the figures and amounts on the text should be correct. The invoice terms in the letter of credit should be displayed, and the shipping mark should also be displayed. If the invoice needs to be certified by the other embassy, it usually needs to be processed 20 days in advance.

14.2. format certificate of origin: you should apply to the inspection and quarantine bureau for format certificate of origin before delivery. It should be noted that the date of transportation should be before the delivery date and sailing date of the letter of credit and after the invoice date. If it fails to be handled before delivery, it is necessary to provide customs declaration, bill of lading and other documents for certification. For goods transshipped through Hong Kong, Certificate A is usually signed by China Commodity Inspection Company in Hong Kong to prove that the goods have not been reprocessed in Hong Kong.

14.3. general certificate of origin: general certificate of origin can be handled in the China Council for the Promotion of International Trade, with lower requirements. It can be reissued not too long after delivery. If the certificate of origin needs the signature of the embassy, it must be processed 20 days in advance, just like an invoice.

14.4. Shipping notice: generally, it is required to inform the guests of the details of delivery within a few days after sailing, including the name of the ship, flight number, sailing date, expected arrival date, goods and quantity, amount, number of pieces, shipping marks, port of destination agent, etc. sometimes

Letter of credit requires proof of delivery, such as fax report, mailing list, etc. , and pay attention to the processing within the time required by the guests. 14.5. packing list: the packing list should clearly indicate the packaging of the goods. It should show the quantity, gross weight, net weight and outer box size of each box. The total volume calculated according to the size of the outer box should be consistent with the indicated total volume. For the convenience of guests, the shipping mark and container number should be displayed. The weight and volume of the packing list should be consistent with the bill of lading. 15. Presentation:

15. 1. If a letter of credit is used to collect foreign exchange, all documents should be prepared within the specified prompt time, and the documents should be carefully reviewed to ensure that they are correct before being submitted to the bank for negotiation.

15.2. If remittance is received by telegraphic transfer, fax it to the guest immediately after obtaining the bill of lading, and then send the original bill of lading and other documents to the guest after confirming that the balance has been received.

15.3. If T/T collects foreign exchange, it is required to collect the full amount for the counter, and then arrange to tow the counter after collection. You can send the original to the guests as soon as you get the bill of lading.

16. enterprise registration: after each export business is completed, it should be registered in time, including computer registration and written registration, so as to facilitate future inquiry and statistics.

17. Document archiving: All documents, letters of credit and negotiation documents must be kept in one set for future reference.

18. Documentary clerks should pay attention to collecting information such as freight rate change, delivery date and route. , and help the salesman to quote. Documents to be attached to the customs declaration form for export goods.

The documents to be attached to the export goods declaration form include: (1) contract; (2) invoices; (3) packing list; (4) Cargo manifest (manifest); (5) Bill of Lading (transportation);

(6) An agreement on customs declaration; (7) Import and export licenses;

(8) Processing trade manuals (paper or electronic data) and other relevant import and export documents required by the customs. The customs shall keep the original import and export license, and the remaining documents may be kept in copies or photocopies.