Hot information Jingchu Net-Chutian Metropolis Daily [Weibo] Chen Jun 2014-09-1908:13
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Apply to the transferee with your ID card and mobile phone card.
Network transmission condition
● The mobile phone number must be registered in real name.
● The mobile phone is not in arrears.
● No agreement has been signed with the transferor to limit the online subscription period (purchasing contract machines, participating in preferential activities of operators, etc.). , and can not be transferred within the agreed time limit).
How to deal with it
● Go to the business hall of the transferee with your ID card and mobile phone card.
● After the transferor has passed the examination, it will sign a network access agreement with the transferee and apply for a new mobile phone card. The new card can only be used after 3 am the next day, and the old card can still be used before the new card takes effect.
Yesterday, Hubei Provincial Communications Administration announced that according to the deployment of the Ministry of Industry and Information Technology, our province will open a pilot program of port number transfer on the 20th, when mobile phone users of three telecom operators can carry each other.
Ready, the three operators can switch networks in both directions.
The so-called port number transfer means that users can switch to other operators and enjoy various services provided by them without changing their mobile phone numbers.
Yesterday, the Hubei Provincial Communications Administration announced that from 20th, Hubei port number transfer pilot will realize "two-way network transfer", that is, the mobile users of China Telecom and China Unicom, and other mobile users of China Mobile except TD dedicated number segment 157, 188 and virtual number segment 170 can transfer numbers to each other. This means that the province's 45 million mobile phone users will have more choices in the choice of operators.
In 20 13, the Ministry of Industry and Information Technology included Hubei, Jiangxi and Yunnan provinces in the number portability test. After 1 year's efforts, the three major operators in our province invested a total of 93.4 million yuan for technical transformation and personnel training. At present, all preparations are ready.
It is worth noting that the mobile phone number provided in the experiment has a limited carrying range in the same local network. For example, users in Wuhan can only carry it between Wuhan Telecom, Wuhan Mobile and Wuhan Unicom.
The premise is that the mobile phone number of network transfer must be "free"
According to the reporter, it is not easy for mobile phone users to "job-hop". Before switching networks, they must settle accounts with the original "owner".
The Provincial Communications Administration stipulates that the following conditions must be met when handling the port number transfer: the applicant must register his true identity information with his mobile phone number; This number is still in normal use (no loss reported, shutdown, etc.). ); Applicants must settle all previous tariff bills before transferring to the network; If the applicant has signed an agreement with the current telecom operator to limit the term of the online agreement, the applicant shall terminate the online agreement with the current telecom operator in advance; If the port number transfer may affect the payment of the number associated with the number or the use of the tariff package, the applicant shall handle the relevant business changes with the current operator in advance.
According to the operator, if the user still has money to save, the money cannot be transferred to the network, and he must first go to the current operator for a refund. After the application is successful, the points, benefits and points enjoyed by the original operator will no longer be used.
How to apply for going to the business hall of the transferee
Starting from tomorrow, if mobile phone users in the province need to transfer their numbers to the network, they can go to the business hall of telecom operators with their valid identity documents and valid mobile phone identification cards (mobile phone SIM cards) corresponding to their numbers.
If someone is looking for an agent, the agent must hold valid identity documents of both the applicant and the agent; At the time of application, the unit user must hold the valid certificate of the unit, the valid identity certificate of the agent and the power of attorney at the same time.
Starting from tomorrow, official website, customer service hotline, business hall and other channels of the three major operators will announce the relevant notices of port number transfer, and the operators' own business halls will be open for port number transfer. However, whether the cooperative business hall of the operator provides this service requires users to consult its customer service hotline.
The reporter learned that the general process is as follows: users can bring valid identity documents and SIM cards to apply for network transfer to the input party, and the input party system sends a notice to the output party. After 5-8 minutes of confirmation, the importer signs a network access agreement with the applicant. Subsequently, the importer will issue a new SIM card for free, but the new card will not be installed and used until after 3 am the next day. Until then, users can still use the exporter's network to talk.
In addition, the user can cancel the application within the working hours on the day of application, and the time interval between two number changes is at least 120 days. If the application fails, users can consult or complain to the relevant operators first. If you are not satisfied with the complaint handling results of telecom operators, you can appeal to Hubei Telecom User Complaint Acceptance Center, and the telephone number for complaint acceptance is 027( 12300).
remind
When the port number is transferred to the network, it may be necessary to replace the mobile phone.
The document stipulates that only local mobile phones can carry out port number transfer, and wireless network cards cannot handle port number transfer services.
It should be noted that network transfer may involve changing mobile phones. Users who want to transfer the network had better understand the characteristics of the transfer network first, and then consider whether to bear the cost of changing the mobile phone. Mobile phone users of China Mobile and China Unicom must use CDMA mobile phones if they transfer their original numbers to telecommunications; Telecom users transfer their numbers to mobile and Unicom, which may also involve changing mobile phones.
Pay attention to the problem of receiving short messages when transferring to the network.
Previously, after the pilot port number transfer in Tianjin, Hainan and other places, some transfer users could not receive notification messages from third parties such as banks and securities. According to the industry, the reason why users who switch to the Internet can't receive short messages is because although users switch to the Internet, third parties can't know this situation and can't adjust it in time.
Yesterday, Alipay related people said that after the user transferred the number to the network, there was no need to modify the Alipay account to bind the mobile phone. If the user finds that the notification message cannot be received, he can directly call Alipay customer service hotline 95 188, and after explaining the situation, the customer service will help update the operator information.
The customer service staff of China Merchants Bank responded that the SMS may not be received normally at the beginning of the port number transfer, but it will definitely return to normal later. If customers can't receive SMS or verification code after switching to the Internet, they can call the customer service hotline of China Merchants Bank at 95555 and ask the online banking team for help after switching to manual service.
observe
Switching networks during the pilot period may be applauded.
Xiang Ligang, a communication observer, said that compared with three years ago, the telecommunications market dominated by 2G has become a market where 2G/3G/4G coexist, consumers' sensitivity to tariffs has decreased, the price difference between operators has also decreased, and the advantages of port number transfer in the market are weakening day by day.
As the price of mobile phones has been falling all the way, many consumers now have two or more mobile phones, which have the functions of making phone calls and surfing the Internet respectively, and the enthusiasm for switching to the internet is not as high as before, and there may be a situation of "applauding without making a seat".
Previously, the report of the Institute of Telecommunications of the Ministry of Industry and Information Technology mentioned that the reason for the low success rate of port number transfer application was that operators artificially set various thresholds to prevent users from doing it through technical means, or many users were turned away through small subsidies. In addition, due to the inaccurate information registration of the real-name registration system of the operator system, the user's application for port number transfer was rejected. Back to home >>