1. Department responsibilities: Introduce the responsibilities and functions of the planning and dispatching department, including making travel route plans, arranging trips, selecting suitable hotels and transportation modes, and coordinating various services.

2. Organizational structure: introduce the organizational structure of the planning and dispatching department, including the functions and responsibilities of different positions such as department head, planner, itinerary planner, hotel reservation clerk and traffic coordinator.

3. Workflow: Introduce the workflow of the planning and dispatching department, including the process and specific work of route planning, itinerary arrangement, hotel reservation, traffic coordination, tour guide arrangement, customer service and other links.

4. Job characteristics: Introduce the job characteristics of the planning and dispatching department, including the need for strong communication and coordination skills, keen insight into the tourism market, in-depth understanding and analysis of tourism routes, etc.

5. Performance: introduce the performance of the planning and dispatching department, including the recently successfully planned tourist routes, service quality, customer satisfaction, etc.