Shanghai Municipal Health and Wellness Committee Address: Building 4, No.300, World Expo Village Road

Working hours: Monday to Friday 9:00- 17:00.

Office telephone number: 2311111.

Postal code: 200 125

E-mail:webmaster@wsjkw.sh.gov.cn

Government website identification code: 3 100000 10

The Significance of Opening 12320 Telephone

The opening of telephone 12320 aims to meet the growing health needs of the broad masses of the people, spread knowledge of health and disease prevention and public health policies, laws and regulations to the public, answer public health problems, transmit disease prevention and health care technologies, and guide public health behavior.

Help people to establish a scientific and healthy lifestyle, accept complaints and reports of public health emergencies, carry out medical guidance, and test common sense answers.