"Some students have a weak foundation, so they should communicate with him alone and make a study plan according to his specific situation to help them regain their confidence."
Listening to lectures, answering questions, recording lessons, developing teaching materials and teaching AIDS ... Patience, carefulness and professionalism are the most basic quality requirements for Internet teachers. They may explain a problem to students over and over again until they learn it; It may be updated repeatedly because a knowledge point is not explained in detail in the process of compiling the textbook; Maybe it's because a student has encountered something unsatisfactory in his life and work, so patiently enlighten him.
They are busy with their work day and night, but when they see the teaching materials and supplementary materials written by themselves, many students regard their teachers as friends and share their happiness and confusion in life. They will feel very happy and feel that everything is worthwhile.
"Professional, interesting and of high value" is Ge Weijun, CFO of Youzu Network's evaluation of teachers. It is understood that there are currently more than 300 teachers in Yea.com, including teaching and research teachers 130, and more than 200 lecturers, with the post-90s generation accounting for over 90%. It is this team of young teachers that has supported the curriculum development in accounting, teachers, self-taught exams, civil servants, finance and other fields. Some of them study hard in teaching and research, trying to provide more help to students in vocational teaching materials and teaching AIDS, while others work hard in teaching and get along with students.
Recently, the reporter had an exchange with Chen Yan, a junior accounting lecturer in the Unified Accounting Operation Center. Com, Yan, director of teaching and research in accounting operation center, and Guo Yiman, director of children's group teaching in education operation center, tried to understand the dedication, persistence and dedication of Dui's entire young teachers team. From their work and life.
Of course, they laugh at themselves that "we are still on the road and there are still many places to improve".
Director of the Teaching and Research Section of Yan Accounting Operation Center
Busy day and night
"There is really no day and night when you are busy." Yan is 30 years old. 20 14 network access. It has been five years now, and both students and teachers call him Dr. Yan.
In the past five years, Yan has changed from a lecturer to a teaching and research supervisor, but her busy state has not changed much.
At first, from accounting work in an enterprise to being a lecturer in Yea.com, Yan described that during his busy time, he took classes in public places during the day, broadcast classes live at night and recorded some video courses in the middle of the night. "Generally speaking, I will be very busy from the beginning of classes in June to the end of exams in June 1 1. I don't have to go to work on weekends, and my heart can't be idle. My mobile phone is in a state of being afraid to turn it off, because students may have questions to explain at any time. " After all, students come to your class because they trust you, and you have the responsibility to answer them. "
A year later, because of the company's development needs, she had a certain accumulation in accounting and began to do teaching and research work. "At that time, there were only four people in the teaching and research of the entire accounting operation center, including me, and one of them was an artist." Yan said that among the three teaching and research teachers, except her, the other two are temporary teaching assistants.
At that time, the task given by the company was to produce teaching materials for one month. "It took me two months to finish it, and about half of it was written by myself. At that time, I was busy until the early morning almost every day. " Yan said that although time is tight and the task is heavy, the quality standard of teaching materials has not been lowered, because when I was a lecturer, I paid attention to teaching and research, and also wrote some related things and accumulated a lot.
Today, as the head of teaching and research in the accounting operation center, she is still very busy, but the focus of her busyness has begun to shift. She used to be busy writing textbooks, but now she is busy leading a teaching and research team of nearly 30 people.
Besides the development and compilation of teaching materials, there are two busy periods. After the release of the annual accounting examination outline, Yan's team needs to incorporate new standards and policies into the teaching materials according to the outline requirements before June. At the same time, before the exam season of 5438+00 from September to June, they have to sort out all the simulation questions for the new year. She smiled and said that when she was tired from work, she didn't want to do anything after work. Fortunately, she found a good husband and contracted all the housework, and she never complained. "If he doesn't care about home as much as I do, then I'm really crazy."
Yan's husband likes fishing, but since she joined Youwang, she has only fished with her husband once. After that, except for last year's wedding leave and four consecutive days off in early June this year, there was almost no rest at other times. "Although the company has a rest system, such as having classes on weekends and having a rest from Monday to Friday, I feel that I have a lot of things I want to do, so I give up."
For Yan's description, the junior accounting lecturer in the accounting operation center is also deeply touched. She said that from August to June last year165438+1October, she attended a beginner class (three live classes a week) and a CPA preparatory class (two live classes a week), and had to do two courseware, two courseware, prepare lessons and answer questions five days a week. Clean up at least 400 WeChat Q&A questions every day, and deal with nearly 1600 questions at most one day. "That is to say, from the moment I sit at the workstation to 10 minutes before class, I may be answering questions at other times except for dinner time. Sometimes it is very late, and students send messages. "
Yes, Chen Yan, a junior accounting lecturer at the Internet Accounting Operation Center.
Want to do better after being upset
As long as it is a job, it will be very annoying, and so will the teachers on the internet.
Yan said that when I first started teaching scientific research, most of my work was to compile my own teaching materials and just write them down according to my own ideas. Later, the team grew, with less writing and more thinking, including the overall structure and direction of teaching materials and materials, and the management and flow of personnel. "These jobs sometimes make people very upset. After all, it is difficult and tiring to organize twenty or thirty brains to output some content. Especially when the following friends can't make what you want. "
In order to let employees improve themselves and better output their own content, Yan organized a weekly "thinking meeting" of the department. Sometimes the content is mainly academic knowledge, and sometimes it also includes knowledge of pedagogy, product development, historical geography, scientific frontier, etc., so as to cultivate employees' awareness of independent thinking and let them learn how to export their ideas.
Now Yan needs to write less and less, and her work is much easier. She is not as busy as before. "After all, after a few years, everyone has become more and more mature and can bring the old and the new. If you still teach alone, you will really be too busy. "
In this regard, Guo Yiman, the teaching director of the children's group of the funded operation center, has similar feelings. 20 14 After joining Dua.com, he participated in the research and development of teaching materials for teacher qualification interviews for 3 times and for teachers for 2 times. I was once given the task of writing two textbooks for three months. At that time, because time was tight, I was worried that the new couple could not write what they wanted, so I decided to write it myself.
"At that time, I had to finish the daily management work, so I had to stay up late to write textbooks." Guo Yiman said that sometimes I thought about resigning, but after that time, I felt that everything was fine. "
Unlike Yan and Guo Yiman, their troubles mainly come from students. Because it is a webcast course, some students may go out to answer a phone call during class and ask her to repeat it when they come back. "This will delay everyone's time, so I will make an agreement with my classmates. If some people don't understand, send me a message separately after class and then answer."
In addition, in Chen Yan's memory, there is another thing that bothers her. Once, she said the same question several times after class, but one of her classmates still didn't understand. "I was a little angry, but I explained it to him privately. Later, in retrospect, I felt that everyone didn't understand that other students were our customers. As educational service providers, we have the responsibility and obligation to serve them patiently. This also makes me pay more attention to and do better in my future work. "
In order to reduce the pressure on teachers, people have made many attempts on the Internet. Ge Weijun said, "The company has made a lot of efforts in the soft environment, such as flexible working system, so that teachers can rest at any time; Afternoon tea activities allow teachers to steal time and enjoy a quiet time; Phased league building can not only relax the teacher's body and mind, but also promote everyone's emotional exchange ... "
After all, life is more than work. In this regard, teachers themselves have many ways to relax, such as shopping, watching movies, watching plays, traveling and so on. Yan said that he hadn't seen a movie for a while and thought he would panic.
Chen Yan likes watching plays and art exhibitions. "I often eat with my friends and sing karaoke songs. I am very happy. "
Guo Yiman, teaching director of children's group of teaching operation center.
Harvest trust and fruitful results with professionalism.
No pains, no gains.
Chen Yan has a lot of daily communication with students. Many students affectionately call her Miss, and some older students call her Miss Chen. Students communicate with her more, and they will also share the joys and sorrows they encounter in life.
Chen Yan still remembers a female student who broke up with her boyfriend and sent her a message saying that she was sad. "I can't say too much because of my feelings. I asked her if she still wanted to be with that boy. She said no, but she was very sad, after all, so many years of feelings. Then I asked her what she wanted to do. She said to study hard and then took the exam once. "
"With the increase of communication, they gradually became friends. They trust you and are willing to tell you many things in life. " Chen Yan said that in addition to the frequent daily communication, his years of work accumulation can also control some characteristics of junior students to a certain extent, and at the same time, he is familiar with the knowledge points, and probably knows what kind of foundation students have, who they are and what troubles they have. Then, I will find out what they don't understand through class, so that after the quality of the course is improved, the efficiency of answering questions will be improved a lot and the relationship with students will become closer. "They will trust you and make me feel that my efforts are worth it."
In fact, paying attention to the interaction with students is also the work content that the whole network attaches importance to. Ge believes that teachers should have a high degree of interaction with students and stimulate their interest in this subject with interesting content. For the exchange and answering of related questions, teachers are required to answer questions online and offline.
It is the lecturer's job to answer questions. For teaching and research teachers, their achievements are displayed on the basis of textbooks. In recent years, under the leadership of Yan, the whole team has developed and established a complete set of learning products, including textbooks and question banks. Completed 74 primary, intermediate and annotated accounting practice textbooks. At present, there are more than 300 kinds of teaching materials independently developed by Yale. com。
In the process of developing and compiling teaching materials, Yan is also realizing his own concept of quality education. She thinks that modern people are more utilitarian, and many people just want to recite a few questions to get a certificate, but they have not really learned knowledge. Many textbooks on the market cater to this psychology, taking sales data as the criterion, but ignoring the core of imparting knowledge. "So I want to spend more effort and thought on teaching materials, and really use quotations and cases to talk about knowledge, so that after students go out from here, they not only have certificates in hand, but also have good accounting knowledge reserves and good professional skills."
But she also admitted that this needs a process, and it is still on the road, and there are still many places to improve.
As far as the whole network is concerned, it is also on the way forward. Ge said that his vision is to develop into the most comprehensive vocational education platform in China. Although some progress has been made at present, there is still a lot of room for improvement in general, and there is room for improvement in all aspects.
Beijing News reporter Su Huan Editor Pan Can School to Li Ming.