Rule number one?

In the first week of internship, we didn't expect to have business work to do. We simply assigned some business tasks, such as sorting out documents and recording some old copywriting, and then we used our lunch break to meet some new colleagues and get familiar with the company environment.

The second week of internship was a little rewarding.

After a week's internship, I have some understanding of the company's operation process. Although I haven't done any specific operations yet, I'm no longer at a loss when I come into contact with new affairs, and I've learned some ways to deal with emergencies, such as how to appease customers' emotions when I receive some complaint calls, how to do a simple treatment in the early stage and so on. I understand the importance of taking the initiative in my work. When you have a choice, we must take the initiative in our own hands. I believe that when we first started our internship, we all did some chores like copying and typing, sorting out documents and so on. Because I didn't understand the company's work content and process at first, doing chores became a must-do job in the internship. Although the work is complicated, we have also learned a lot from it. So we can say that things are big and small. As long as we actively learn to do things, do our job well, study hard, demand hard and do it diligently, we will have unexpected gains.

In the third week of internship, I experienced a week of handyman work and got an overall understanding of the company's operation process and business. So this week, our work content has also changed a little. In addition to sorting out simple customer information, I also began to pay a return visit to some customers. Before that, I always thought it was a very simple job, because I had learned the skills of telemarketing at school. But in the process of real operation, we found that there are still many small details that need our attention. For example, in the initial return visit, try not to delay for too long, generally control it in 3-5 minutes, so the conversation should be over, otherwise the customer will get bored. At the same time, in the process of conversation, how to report yourself and how to sell a product are all tips, because only by thinking from the customer's point of view will the customer be willing to continue the next conversation, such as clarifying what benefits you have brought to it and what benefits it has. If possible, try to make an appointment, because in many cases, many problems will be much better through face-to-face conversation than just telephone conversation. Through interviews, we can know the real thoughts of customers and be more convincing in explaining some problems.

Field operation in the fourth week of internship

A week's telephone call back, from unfamiliar to skilled, from one phone call to n phone calls, I go to work every day to sort out yesterday's customer information, see which customers' information needs a return visit and which are today's key customers, and inform other personnel to visit on site. Then, we will start to call back one after another. The process of answering the phone is long and the result is chilling. Maybe you made 100 calls. Only one customer has positive news, other customers are euphemistically refusing, and some even have a bad attitude. That positive customer may be destroyed at any time and finally begin to understand the predecessors.

After a week of telephone baptism, the eardrum began to show signs of occupational diseases, and at the same time, there was a fear of telephone. I believe this is the first hurdle that every telemarketer will face after independence! A complicated and boring phone call back, but it must be experienced. Only by overcoming this experience can we make greater progress.

The fifth week of internship was an unexpected gain.

Time flies, and I have been practicing for more than a month in a blink of an eye. Looking back on the past few weeks, I have learned a lot. Although there were some small complaints and many good things, finally the past time was not wasted. Thanks to my colleagues' encouragement and help when I was in the most difficult time, I overcame my phone phobia. With their help, I learned a lot of knowledge that was not in the textbook. I believe this will be a fortune in my future life and work.

With this business contact for more than a month, I feel that I can get used to answering the phone and my mentality is easier to adjust. According to your monthly work tasks, start to make a weekly plan for yourself and start to implement it according to the rules. I have made a clear plan for every step of my life. The seemingly simple work plan covers a lot of content. A work plan must be implementable, and every work goal must be achievable, not just for my superiors.

The sixth week of internship is a new exercise.

After nearly a month's telephone call back, in addition to reporting the previous work and some summaries, we have a more arduous task this week, which is to visit customers with our old employees (this is our focus in the next stage).

The day before departure, you should prepare materials, not only written materials, but also materials in your mind. After knowing the background information of the customer, we should make clear the main points of our conversation, what we will achieve in this conversation and so on. Of course, these are just some points, and more importantly, conversation skills and so on.

Of course, the old employee won't tell you what he wants to talk about this time, such as how to cut this topic with customers and so on. They can only summarize the main points of their conversation with customers by listening to them a few times. After doing your homework well, the most important thing is to practice in actual combat, because only through continuous practice can you make progress, otherwise it will be an armchair strategist.

Small progress in the seventh week of internship

After a month's exercise, I found myself making rapid progress. This week, I still do telephone communication with customers, and occasionally go out to interview customers.

Because I have always been introverted, the first interview with customers seemed nervous and not smooth, but after one experience, I made a lot of progress. With the encouragement of my manager and colleagues, I tried to respond boldly and gradually got better. Many customers who no longer have stage fright in strange places will be familiar with our products through concise and clear expressions, thus generating stronger interest in our products.

People are always like this. If you haven't experienced it, you'll never know what it's like and whether it's really that difficult. So, no matter what, even if you are completely unfamiliar, you must try and work hard whenever you have the opportunity. Because I have no experience, I need to make more preparations. Besides, don't be afraid of failure. Do it with your heart and wait until you are proficient. Then success will be a natural thing, such as my first interview with a client. Although I didn't do well enough, or failed, this attempt benefited me a lot and greatly promoted the success of my follow-up task. I also tested my level and adaptability through constant experience and trial.

Only through constant efforts, constant attempts and constant accumulation of experience can we find our own shortcomings, and then when we make up for them, we will really improve ourselves. So, work hard anyway and tell yourself that you can do better as long as you put your heart into it!

The eighth week of internship, new understanding

It is completely different in the company and in the school. The intense work every day left me no time to think about other things, so I found that my short two months were coming to an end. I learned a lot, such as how to quickly adapt to the company environment, integrate into the enterprise group, how to better communicate with colleagues, and how to better complete the established tasks. These are hard-won. Need a step-by-step understanding from point to surface.

Exhibition is a very broad concept, including many industries. The most direct relationship of exhibition is hosting, undertaking and construction (including home construction and special equipment construction), and the collateral relationships are media, hotels, transportation, catering, medical care, agriculture and tourism.

There are countless exhibition organizers, and the relationship between builders is a dime a dozen. It is also quite complicated to undertake and establish alliances and cooperate with hotels, media and transportation. And establish cooperation with agriculture (flowers), building materials and other industries. So there are many related industries in the exhibition, not those we saw at the exhibition site. There are many industries behind the industries seen at the exhibition site!

Rule number two?

First week

This internship is about twenty-two weeks, which takes a long time. I am looking forward to this internship. I hope I can have more gains and progress. This internship combines theoretical knowledge with practice, breaks through the limitations of books and tests our ability. At the same time, this internship is also a necessary experience for our junior graduates before graduation, which is of great significance and a test for us to step out of campus and enter the society. Now that I think about it, I really learned very little at school. You can always learn some knowledge when you enter social practice, so you should take this practice seriously.

In the first week of internship, generally speaking, I didn't do anything, just went to the company to familiarize myself with the environment and so on. When I first arrived at the internship company, I was still a little scared. After all, I am not familiar with the environment and people there, so I need to adapt. And I always feel that I can't do anything, just afraid of misreading the drawings or miscalculating the quantity. But then I got in touch with other colleagues and got used to it. Colleagues think that I am young and treat me well. They taught me everything I couldn't do. Internship is a good opportunity to exercise your ability, and you can take this opportunity to exercise yourself more. Let yourself learn more in this internship.

In this internship, I mainly studied budget. As I learned in school, the knowledge about budget is simple. At first, I mainly read some books about budget, understand some laws of budget, and master the most basic engineering budget. For example, the difference between engineering cost quota valuation method and bill of quantities valuation method: budget quota is the quantitative standard of labor, materials and machinery team consumed in the basic structural elements of qualified unit projects, and it is the basis for calculating the price of construction and installation products. The bill of quantities is a detailed list, which lists the names of partial projects, measures, other projects, expenses and taxes of the construction project and the corresponding quantities. Quota valuation adopts unit price method of engineering quantity, and bill valuation adopts comprehensive unit price method. In fact, to calculate the engineering quantity, we must make clear the drawings and remember the rules of engineering quantity calculation. This will make the budget faster.

Although I have a drawing in my hand, I don't understand it very well. Just watch and study slowly. If you don't understand anything, ask someone else. Everyone in the company is my teacher. They all know more than I do, so I should ask them modestly. You must look at the drawings carefully so that there will be no gap. I didn't see all the drawings when I looked at them, so the calculation must be incomplete. The workload must be wrong. In fact, every little harvest is so happy. In my opinion, it is not easy to read drawings; But it's really important. How to make a good budget without looking at the picture? Now that you have chosen this line, you must move forward step by step. There is no shortcut to doing well, it is all bought with your own sweat. It's okay to be bitter and tired for the ideal in your heart.

Summarizing the first week of internship, I actually didn't learn much. Just familiar with the working environment, more is to look at the drawings, and take pains to look at them. Only by reading through the drawings can you understand them and then the measurement will be more accurate.

Second week

Budget is to calculate the quantity according to the picture. Of course, look at the picture first. How can you accurately calculate the engineering quantity if you can't read the drawing? This week, I will systematically study the drawings in the book.

Components of construction drawing

The first step in budgeting is to understand the construction drawing and have a comprehensive understanding of a project. Therefore, it is particularly important to understand the construction drawings. Construction drawings generally include the following parts: drawing catalogue, door and window table, general description of architectural design, floor plan from the first floor to the roof, front elevation, rear elevation, east elevation, west elevation, section drawing (depending on the situation, there are several), node detail drawing, door and window detail drawing, stair detail drawing (there may be multiple stairs and elevators according to different functions). As a staff member engaged in budgeting, we must carefully and rigorously sort out the architectural drawings. If you don't understand, you need to consult other majors involved in architecture and architectural drawing, and you must be absolutely clear about the drawings.

Overview of architectural design

The general description of architectural design is very important for budget work, because many practices will be mentioned in the general description of architectural design, which is very important for making project budget and quota. For example: wall exercises, ground exercises, floor exercises ... and so on; Data such as doors and windows. In a word, we should not be hasty in reading the architectural design instructions, but should read the general instructions of architectural design carefully.

San construction site plan

The composition of the general plan is the pattern of newly built, planned, original and demolished buildings and structures around the proposed project, together with the surrounding topography and geomorphological features, reflecting the position and orientation of newly built buildings, the layout of outdoor venues, roads, greening, topography, geomorphology and elevation, and the relationship with the original environment and critical conditions.

Building plan

The formation and type of building plan (horizontal section);

1. Plan: mainly refers to the plan.

2. Standard floor plan: it mainly represents the layout of the middle floor.

3. Top floor plan: It mainly shows the layout of the top floor of the house.

4. Roof plan: The roof plan mainly shows the shape of the roof. 5. Local plan.

In fact, I still have a preliminary understanding of the drawings. We should proceed from practice and look at more pictures. Not only do you know the composition of drawings in theory, but you also learn to look at pictures and calculate quantities. Practice makes perfect. Only by looking at more pictures and calculating more quantities can we learn the budget well and do it well. This is a very long process, which requires my perseverance and persistence.

Third week

When calculating the budget, you need to be familiar with the calculation rules, so that you can know how to calculate the amount. Calculation rules are the basis of budget. You must memorize the calculation rules so that the budget can have ideas. Measure according to calculation rules. First look at the calculation rules of earthwork engineering.

First, the calculation of earthwork volume is based on the natural dense volume before excavation. If it is necessary to convert between natural dense volume and compacted volume, loose filling volume or imaginary square volume, it can be converted according to the volume conversion table.

2. The excavation of buildings, structures and pipe trenches shall be calculated in cubic meters according to the design below the outdoor terrace. The excavation above the designed outdoor terrace is calculated according to the excavation on the hillside.

Three, the engineering quantity of the leveling site is calculated according to the bottom area of the building (or structure), including the bottom balcony area with foundation. The fence is calculated according to the increase of 1m on each side of the center line. Roads and outdoor ditches are not calculated as flat ground.

Four, the outer wall groove length is calculated according to the center line of the size shown in the figure; The length of the inner wall groove is calculated according to the clear long line of the groove with the size shown in the figure. Its prominent part should be included in the calculation of pipe trench quantities. All kinds of inspection wells and water supply and drainage pipeline interfaces, the earthwork increased due to widening, should be calculated as the total earthwork of the corresponding pipeline trench increased by 2.5%.

The width of pipeline trench bottom shall be calculated according to the design regulations. If there is no provision in the design, it shall be calculated according to the width table of pipe trench bottom.

Five, the basement wall groove depth, calculated from the basement to the bottom of the groove. The depth of pipeline trench shall be calculated by subtracting the average elevation of pipeline bottom skin from the average natural elevation of the ground between pipeline sections.

Six, digging ditches, pits, earthwork slope, according to the slope coefficient table of earthwork slope starting point and slope coefficient calculation of quantities. Starting point of sloping: concrete cushion starts from the bottom surface of cushion, lime-soil cushion starts from the top surface of cushion, and sloping starts from the bottom surface without cushion. When calculating the slope, the repetition at the intersection is not deducted. Because of the poor soil quality, when the foundation treatment is carried out by digging and replacing soil, the slope placement point should start from the actual excavation depth.

Seven, in the excavation groove, pit, in case of different soil types, should be calculated according to the geological survey data. Slope release coefficient can be determined by weighting according to soil type and depth.

Eight, need to increase the working face in foundation engineering construction, can be calculated according to the provisions of the foundation construction working face width calculation table.

Nine, digging ditches and pits need to support retaining plates. See the figure for the width of the ditch and the width of the pit bottom, and add 10cm to one side.

In fact, I still have a preliminary understanding of the drawings. We should proceed from practice and look at more pictures. Not only know the composition of drawings in theory, but also learn to read drawings, so as to learn to calculate the quantity. Practice makes perfect. Only by looking at more pictures and calculating more quantities can we learn the budget well and do it well. This is a very long process, which requires my perseverance and persistence.

Fourth week

When calculating the budget, you need to be familiar with the calculation rules, so that you can know how to calculate the amount. Calculation rules are the basis of budget. You must memorize the calculation rules so that the budget can have ideas. Measure according to calculation rules. First look at the calculation rules of earthwork engineering.

First, the calculation of earthwork volume is based on the natural dense volume before excavation. If it is necessary to convert between natural dense volume and compacted volume, loose filling volume or imaginary square volume, it can be converted according to the volume conversion table.

2. The excavation of buildings, structures and pipe trenches shall be calculated in cubic meters according to the design below the outdoor terrace. The excavation above the designed outdoor terrace is calculated according to the excavation on the hillside.

Three, the engineering quantity of the leveling site is calculated according to the bottom area of the building (or structure), including the bottom balcony area with foundation. The fence is calculated according to the increase of 1m on each side of the center line. Roads and outdoor ditches are not calculated as flat ground.

Four, the outer wall groove length is calculated according to the center line of the size shown in the figure; The length of the inner wall groove is calculated according to the clear long line of the groove with the size shown in the figure. Its prominent part should be included in the calculation of pipe trench quantities. All kinds of inspection wells and water supply and drainage pipeline interfaces, the earthwork increased due to widening, should be calculated as the total earthwork of the corresponding pipeline trench increased by 2.5%.

The width of pipeline trench bottom shall be calculated according to the design regulations. If there is no provision in the design, it shall be calculated according to the width table of pipe trench bottom.

Five, the basement wall groove depth, calculated from the basement to the bottom of the groove. The depth of pipeline trench shall be calculated by subtracting the average elevation of pipeline bottom skin from the average natural elevation of the ground between pipeline sections.

Six, digging ditches, pits, earthwork slope, according to the slope coefficient table of earthwork slope starting point and slope coefficient calculation of quantities.

Starting point of sloping: concrete cushion starts from the bottom surface of cushion, lime-soil cushion starts from the top surface of cushion, and sloping starts from the bottom surface without cushion. When calculating the slope, the repetition at the intersection is not deducted. Because of the poor soil quality, when the foundation treatment is carried out by digging and replacing soil, the slope placement point should start from the actual excavation depth.

Seven, in the excavation groove, pit, in case of different soil types, should be calculated according to the geological survey data. Slope release coefficient can be determined by weighting according to soil type and depth.

Eight, need to increase the working face in foundation engineering construction, can be calculated according to the provisions of the foundation construction working face width calculation table.