Frequently asked questions about applying to the University of Zurich
1.？ User account number, login name, password and user name.
Question 1: When I visit the application portal, the following or similar error message "Error 400: Bad request" appears. Your browser sent a request that this server can't understand. "
A: This problem can be solved by clearing your browser cache data. Please check your browser's help page or go online to learn how to clear your browser's cache. If this solution doesn't work, or you don't want to delete the cached data, try switching to another browser.
Question 2: I can't create users in the application portal. When I click Submit, an error report appears.
A: If you fail to submit the form, you will be prompted by an orange line that you have not filled it in or filled it in incorrectly. If you want to create a user, you must complete all the sections with orange borders correctly. Also check that the email address and password you re-entered are correct. Application portal? Two different addresses and passwords are not accepted. It is also important to meet the password requirements. These will appear when you click "Enter Password". Each individual requirement will display a mark, which will turn green when it meets the requirement. The password is valid only if all the displayed criteria are met.
Question 3: I forgot the password or user name of the application portal of the University of Zurich, so I can't log in.
Scheme ①: Reset the password.
You can stay here. The application portal login page resets the password. Just click "Forgot Password" and follow the instructions. You will receive an email with your initial password and activation link. Click the activation link first, and then log in immediately with your username and the initial password you received. Then the website will ask you to set the original password. To do this, please enter the initial password in the existing password section. Then enter your original password in the "New Password" section and re-enter it in the second section. Once these parts are clicked, the password format requirements come out.
Scheme ②: If the password is entered for many times, it is invalid.
If you enter the password many times on the login page, but all fail, you cannot reset the password yourself. You need to contact the Student Management Office or the Admissions Office through the contact form. They will send you an initial password by email, so you can set your own password. See scheme 1 for this situation.
Option 3: If you forget your user name.
You can find your user name in the email sent by the University of Zurich to confirm and activate your user account (the subject of the email is "UZH Admission User Account Verification"). If you can't find the email address, you can contact the Student Management Office or the Admissions Office through the contact form.
Question 4: I can't use the login data of the University of Zurich to log in to the application portal (staff and former students).
Answer: UZH staff and former students who are no longer admitted to the school must create a new user account for Application Portal, even if they (still) have a short UZH name and password. Only active students who are currently admitted can use UZH student login (AAI login).
2. Upload the file and enter the student number and student number.
Question 1: Why does the application portal reject the file I want to upload?
A: There are many reasons for file upload failure.
Please pay attention to the following restrictions when submitting documents: ① file size: 20MB at most; ② All documents must be in PDF format, except pictures (picture format requirements or file format); (3) do not accept file names containing special words (such as? , ? , ü,%, etc. ), otherwise the file name will be wrong. If there is anything in your file name that does not meet the requirements, write it down.
Question 2: It is useless to click "Save and Pay" to submit the application. The website asked me to enter my student ID number, but I didn't, because I have never been to Switzerland to study.
Answer: Please check the information you filled in the "Summary of Research Selection" and "Research Related Information" sections.
If you are applying for a master's degree or a medical course, or a diploma in high school education, please choose to answer the academic questions you choose prepared by foreign qualifications. If you answer the question of "Swiss education", the system will default that you have studied in a Swiss university before, and then you will have a student ID number.
Once you enter and save the application, the information cannot be changed. Please start a new application and select "Foreign Qualification" when appropriate. In addition, you must give a negative answer to the question whether you have joined a Swiss higher education school.
You can change the answer to this question directly in the saved application. Once the previous questions are answered correctly, the application can be submitted smoothly without entering the student ID number.
If you are applying for a bachelor's degree program, when you are asked about your previous higher education school, you must either answer "No: first-year admission" or "Yes: higher education schools are only abroad". If you answer "Yes: Swiss Higher Education School", then the system will default that you have studied in a Swiss university before, and then you will have a student ID number.
Once you enter and save the application, the information cannot be changed. Please start a new application and choose the correct answer. In this way, the "student ID number" part will no longer appear in the application form. You can submit your application now.
3. Change the application information
Question 1: I saved the application, but I haven't submitted it yet. I want to change my degree course, study course or personal information.
A: As long as you haven't sent your application, you can change your information at any time before the application deadline.
If you want to change your degree course, study course or any other information in the Summary of Study Choice section, you can start a new application and send it. You can leave your existing application there or withdraw it. You can find the Undo option in the lower right corner of the application portal page.
② Other information (such as personal information, qualification information, expense information, etc.). ) can be modified directly on your saved application. Be sure to click the Save option after making changes.
Don't forget to submit your application before the deadline.
Question 2: I have submitted my application, but now I want to change my degree course, study course or personal information. what can I do?
A: If the application has already been submitted, it is impossible to further modify it online. If you have applied for a bachelor's degree program and have an admission certificate from a Swiss university, please contact the Student Management Office. If you have applied for a bachelor's degree program, hold a foreign university entrance certificate, and apply for a master's degree, a medical course and an education diploma, please contact the Admissions Office directly to change the degree program or study program you want to change. Please check the contact list in official website. If you want to modify your personal information, please also contact the above office.
After you start studying, you can also effectively change your degree course or study course before the start of next semester through the student entrance. Once you are admitted to the school, receive your online login information (abbreviation, etc. ), you can change your contact information at the student entrance. For the change of name and nationality, please log in to the official website address and personal details change page and follow the prompts.