In this case, when a hot event happens, if the government departments take a "cover-up" attitude towards these events, it will only make the rumors intensify. People who don't know the truth will naturally question the voice on the internet, and then they may listen to and spread inaccurate information.
Professor Shi Shu, School of Journalism and Communication, Lanzhou University: To curb the spread of rumors, it is necessary to have scientific and accurate information dissemination from more authoritative and credible channels, and surpass the rumors themselves in the scope and intensity of communication. This work should be done by the government and the media. "As a social manager, the government has the responsibility and obligation to investigate the incident and formulate countermeasures by allocating social resources at the first time, and publish all information through the media."
Zhang Ning, an expert in contemporary cultural studies and a professor at the College of Literature of Beijing Normal University: As a public media, the Internet is like a street for people to walk on. There are good people and bad people in the street, so is the Internet, with useful information and bad information. As a network media which appeared at the end of the 20th century, the advantages of the network outweigh the disadvantages. It provides a lot of useful information for people's education, work and life, making people's lives more convenient.
For posting on the Internet, the forum moderators shall supervise in shifts as required. He said that when a moderator reads a post, he should intervene with the attitude of "citizens are not guilty". If the post is true, it can certainly play a very good supervisory role; If the content of the post is untrue, the public security organ will investigate the legal responsibility of the poster according to relevant laws. For example, in the "Yan Xiaoling" incident, the poster published false information, and the public security organ can hold him accountable.