1. Contact the school admissions office: First, contact the admissions office of the university you want to study as soon as possible, inform them of the loss of your file and ask them what information or documents they need from you to solve this problem.
2. Re-apply or provide supporting documents: The school may ask you to re-submit some application materials for admission or provide some relevant supporting documents so that they can verify your identity and academic information.
3. Contact your middle school or previous school: If possible, you can contact your previous middle school or high school and ask if you can provide your previous transcripts, confirmation letters or other relevant documents to help you prove your academic qualifications and achievements.
4. Ask for help: If you encounter difficulties, you can ask for help from the school admissions office or the academic affairs office. They may provide guidance and advice.
5. Contact with the enrollment agency or consulting service agency: If you apply for admission through the enrollment agency or consulting service agency, you can also contact them to help solve the problem of lost documents.
6. Keep in touch: Keep in touch with the school to ensure that you provide the required documents and information in time so that they can handle your enrollment.
In dealing with this situation, it is very important to act early and maintain good communication with the school. Different schools may have different policies and procedures, so it is best to take appropriate measures according to the specific situation.