Han Xiao, a junior this year, is a student of Zhejiang Textile Institute. She will graduate in June. At present, I am an intern in a company in Ningbo, responsible for office and part-time sales. On March 29th, a buyer named "Exquisite South" photographed 33 items sold by Alibaba Wholesale Online, totaling 957 yuan. This is the first thing Han Xiao does after work. She is bent on bringing benefits to the company. She took the initiative to contact the buyer, check the receiving information and kindly remind: if the quantity is large, it is more favorable to buy a gift box. During the transaction, the buyer asked Han Xiao to end the transaction with "incorrect delivery address", and Han Xiao immediately agreed. At this time, the buyer sent a screenshot with the balance treasure and the "system message" page, claiming that his Alipay account was frozen because Han Xiao cancelled the transaction.
According to the evidence provided by Han Xiao, a screenshot of a suspected "system message" shows that the system does prompt the buyer that the account is frozen, and there are words such as "Alibaba online customer service will intervene later ...".
As Han Xiao thought, "Alibaba Online Customer Service" is "online". "Customer Service" confirmed the cause and effect of the incident to Han Xiao, and claimed that it was illegal for Han Xiao to cancel the transaction when the buyer paid, and asked Han Xiao to provide QQ to help him cancel the technology.
Immediately, a QQ nicknamed "Ali" marked Ali's customer service certificate on her face and added her as a friend. When QQ contacts, the other party requests to use QQ telephone mode, apply for computer remote assistance, and take the initiative to remind "some account passwords will be involved".
In the subsequent remote assistance, the other party asked Han Xiao to transfer 3,000 yuan,16,000 yuan and19,000 yuan through Alipay at the "deposit payment" entrance of a website for various reasons, and said that the money would be refunded after authentication. At the same time, previous buyers have been urging on Want Want.
Finally, "Ali Customer Service" once again proposed to Han Xiao: delete the transaction records, clean up Alipay's cache, restart the computer, and ensure that "the money will be returned to the account in about two hours". Han provided everything, only to find that he was hacked by the other party. The so-called "customer service" QQ modified all the information, but Want Want didn't reply to the message, and the phone was turned off. At this point, Han Xiao realized that this was a good online fraud, and then he and the company manager reported the police.
Police officer Chen, who accepted the case, said that this was not an online fraud case, and most students were victims of such fraud. According to police officer Chen, college students often fall into the trap of online fraud, mainly because they believe in internet information that has not been screened and verified. "Like Han Xiao, the screenshot provided by the buyer actually shows half. When was the screenshot? Was it synthesized by PS? She did not verify it further. "
On March 15 this year, Ningbo Anti-False Information Fraud Center released a list of online fraud cases in Ningbo since the second half of last year. Among online fraud cases, shopping fraud is the most, accounting for more than a quarter, reaching 25.48%. Among them, the proportion of "impersonating customer service fraud" also reached 7.32%, ranking fourth. From the age of the deceived people, the victims aged 16 to 26 ranked first, accounting for 48.4% of the total number of deceived cases, which means that nearly half of the victims were born after 1990.
For students who encounter online fraud, Director Mao Lili of the Admissions and Employment Office of Zhejiang Textile College believes that newly graduated students have relatively shallow social experience and relatively weak awareness of safety precautions. They are also the main force in using communication platforms such as the Internet and mobile phones, and they are easily chosen by criminals as targets of infringement.
"Know how to protect yourself." He suggested that both internship and trainee should fulfill their corresponding responsibilities and safeguard their rights and interests. It is necessary to sign an agreement with the employer to clarify the rights and obligations, and at the same time learn work norms and experience from colleagues to prevent various traps.
In addition, it is suggested that students can attend more lectures and activities sponsored by schools and enterprises, enhance their awareness and ability of self-prevention, and complete the transformation from ignorant college students to mature professionals faster and better.