Hello. Is Susan there? Hello, is this Susan?

Who is it? who is it?

Tian Yuan. Pastoral style

You must have the wrong number. You must have the wrong number.

Oh, sorry. Oh, sorry.

Is Li Ying there? Is Li Ying at home?

Wrong number. Wrong number.

Isn't this Nanjing University? Excuse me, is this Nanjing University?

No, it's not. number

oh I'm sorry. oh, I'm sorry

May I speak to Lingling? May I speak to Lingling?

There is no one here by that name. There is no Lingling here.

Is this 52 1 double 864? Is this 52 1-8864?

No, this is 52 1835. No, this is 52 1-8835.

oh I'm sorry. oh, I'm sorry

It doesn't matter. It doesn't matter.

Are you sure you dialed the right number? Are you sure you have the right number?

What number do you want to dial? What number do you want?

There is no one here by that name. There is no one here by that name.

Sorry, I dialed the wrong number. Sorry, I dialed the wrong number.

May I speak to the householder? May I speak to the householder?

May I ask who you are? May I ask who is speaking?

I'm calling on behalf of the private teacher company. I'm calling you on behalf of the tutor company.

I'm Susan, a student of Jiaotong University. May I have your name, sir? My name is Susan, and I am a student of Jiaotong University. May I know your name?

My name is Li. My surname is Li.

Excuse me, Mr. Li. Mr. Li, do you have any children? Excuse me, Mr. Li. Do you have any kids？

Yes Yes

That's great. I believe you must be very concerned about his education. That's great. I believe you are very concerned about his education.

You may have heard of it. We have a private teacher during the holidays. Maybe you've heard of it. The students of our Jiaotong University tutor during the holidays.

We will help your child to study in his spare time. We can help your children with their lessons in their spare time.

We have a special discount this holiday. We have a special discount this holiday.

You might want to know more. I'm sure you want to know more.

May I ask who I'm talking to? May I ask who is speaking?

I am a representative of the political association. I am a representative of the political association.

I called company a. I am calling on behalf of a company.

I'm Wang of the Bank of China. This is Mr. Wang from China Bank.

Maybe you have seen our advertisement in the newspaper. Maybe you have seen our advertisement in the newspaper.

Maybe you have seen our advertisement on TV. Maybe you have seen our advertisement on TV.

Let me give you more details. Let me explain it in detail.

I want to tell you more about it. I'd be happy to tell you more details.

Mr. Lu, we are glad to offer you this product. Mr. Lu, we are glad to provide you with this product.

Would you please repeat your proposal again? Could you repeat your offer?

oh Your proposal sounds interesting. Oh, the discount you gave sounds attractive.

Yes This product will save you a lot of money and time. Yes This product can save you a lot of money and time.

Besides, if you are not completely satisfied, you can return it to us. If you are not 100% satisfied, you can return the product to us.

So, there is almost no risk for you. So, in fact, there is no risk at all for you.

Hello. This is the representative of Zhong You Department Store. Hello. I'm from Zhong You Department Store.

Sir, everything is greatly discounted now. Sir, everything is on sale.

I'm sure you'll want to know more. I believe you want to know the details.

I'm really sorry. I'm not available now. Sorry, I'm busy now.

Sir, this offer is due this week. Sir, this special offer will end this week.

This is your last chance to get a discount of up to 60%. This is your last chance to get a 40% discount.

Yes, I have to finish this report before four o'clock. Yes, I have to finish this report before four o'clock.

Hello, I'd like to speak to Fu Xiao. Hello, I'd like to speak to Fu Xiao.

I'm Fu Xiao. This is me.

Oh, hello, Fu Xiao. This is Mary. Oh, hello, Fu Xiao. I am Mary./This is Mary.

Mary, I'm glad you called me. `

I am calling to ask you some questions about Susan. I am calling to ask some questions about Susan.

Of course. Oh, I'm sorry, Mary, I have to go. Yes Oh, I'm sorry, Mary, I have to hang up.

Is the boss coming? Is the boss here?

All right. I told you to go back to work. All right, you go to work.

I'll call you later, okay? I'll call you later, okay?

All right. All right.

Oh, someone is at the door. I have to go. Oh, someone's coming. I have to open the door.

Sorry, I have to say goodbye. I have to say goodbye.

I'll think about it and call you back as soon as possible, okay? I'll think about it, and I'll call you as soon as possible, okay?

sorry I have a meeting now. Sorry, I have a meeting soon.

Emergency assistance, can I help you? Emergency rescue center. Can I help you?

I just got robbed. What should I do? I just got robbed, and now I don't know what to do.

Are you hurt, sir? Are you hurt, sir?

No, no, I'm just a little unhappy. No, I'm not hurt. I'm just a little unstable.

Please stay calm, sir. Tell me your name and location. Please stay calm, sir. Tell me your name and location.

My name is Lu Wei. I'm at the Beijing Hotel on Chang 'an Avenue. My name is Simon Lu, next to Beijing Hotel on Chang 'an Avenue.

Please stay where you are. We will send a patrol car in two minutes. Please stay where you are. We will send a patrol car in two minutes.

I've just been the victim of a robbery. I've just been the victim of a robbery.

A thief just robbed me. Can you send the police? A thief robbed me. Can you call the police for me?

Please try to relax, sir. Don't be too nervous, sir.

Please tell me your name and where you are calling. Please tell me your name and location.

San Francisco General Hospital. This is San Francisco General Hospital.

Hello. This is an emergency. Can you send an ambulance? Hello, there is an emergency patient here. Please send an ambulance.

Okay, okay.-Try to calm down, sir. Okay, okay, please calm down, sir.

Tell me where you are and what happened. Tell me where you are and what happened.

All right. We are at the La Traviata restaurant in North Beach. Yes, that's right. We are at the La Traviata restaurant in North Beach.

My wife is-er-my wife, she-

Is your wife sick? Is your wife sick?

Well, in a way. Yes

Sir, I think this is an emergency. Sir, I think this is an emergency patient.

It is! She hurts every minute! Yes, she hurts every minute.

You mean from food? Is it caused by eating?

From the baby! It's caused by the fetus.

She's having a baby? Is she pregnant?

Yeah! Yes!

Why didn't you tell me? ! Now, what is the address of the restaurant? Then why didn't you tell me earlier? What is the address of the restaurant?

Uh, uh, it's 888 Grant Street. It's a block east of Washington Square. Uh, oh, it's 888 Grant Street. A block east of Washington Square.

Ok, sir, please be patient. We will be there in ten minutes. Yes, sir. Just wait over there, and the ambulance 10 minutes will arrive.

I really appreciate it． Thank you, thank you!

There's an emergency. Please send a fire truck. There is a fire, please send a fire engine as soon as possible.

There has been a car accident, please call the police. There has been a car accident, please call the police.

Relax, sir. I need your full name and what happened. Don't worry, tell me your full name and information.

May I speak to Mr. Chen? May I speak to Mr. Chen?

I'm sorry, but he is out now. Sorry, he's out now?

Then, please tell him that Zhao Li called. Well, please tell him that Zhao Li called.

Yes Excuse me, but how do you spell your last name, sir? Ok, but I'm sorry, sir. How do you spell your last name?

It's Zhao, Z-H-A-O H-A-O surnamed Zhao, Z-H-A-O.

Please tell him the way and try to contact him. Please tell him Ming Lu is trying to contact him.

Please tell him that Chen Gang called. Please inform him that Chen Gang called.

Please tell him. Please tell him.

How do you spell your last name, sir? How do you spell your last name, sir?

May I speak to Miss Tan? May I speak to Miss Tan?

I'm sorry, but she is with someone now. Sorry, she is seeing someone else.

I see. Then can I leave her a message? Oh, can I leave her a message?

Absolutely. Of course.

Please ask her to call me at 6225-9438. Please ask her to call me at 5225-9438.

Yes I will. All right.

If you don't mind, I'd like to leave him a message. If you don't mind, I'd like to leave him a message.

Can I leave him a message? Can I leave a message in his voice mail?

Could you tell this to Mr. Li? Could you take a message to Mr. Li?

May I speak to Miss Hu? May I speak to Miss Hu?

Sorry, but she's out for lunch now. Sorry, she's out for lunch now.

I see. When will she come back? Oh, when will she come back?

She will be back at about 2:30. She will be back at about 2: 30.

I'll ask her to call you as soon as she comes back. I'll ask her to call me back as soon as she comes back.

That's great. I'll wait for her call. Thank you. Great, then I'll wait for her call. Thank you.

I'll give him your message as soon as he is free. I'll tell him your message as soon as he is free.

May I tell him that you called? May I tell him that you called?

I'll be here when he calls back. Be widely accepted. I'll be here when he calls. Thank you very much

That's good. I'll miss his call back. It's good. I'll wait for his call.

Buck service station. This is Buck's pit stop.

I really need your help. My car won't start. Can you send someone over? I really need your help. My car won't start. Can you send someone to repair it?

We can send someone, but not right away. We can send someone, but not now.

When can you send one? Then when can you send someone?

Oh, let me see. We won't be free until about 3: 30. Oh, let me see. We won't be free until about 3: 30.

Could it be a little earlier? Can it be earlier?

I doubt it, sir. We'll try, but I can't promise before 3: 30. I'm not sure, sir. We will do it as soon as possible, but I can't promise to do it before 3: 30.

If I drag it over there, can you repair it right away? If the car is towed to your place, can it be repaired immediately?

Of course, if you hang it here in the garage, we can start right away. Of course. If you tow the car away, we can fix it right away.

Can you send your trailer? Can you send a tow truck?

No, I'm sorry, but we can't send our trailer to pick you up. No, I'm sorry, we can't send a trailer.

Why not? Why not?

Our trailer is being repaired. Our trailer is being repaired.

That's terrible. Goodbye. That's terrible. Goodbye.

Goodbye. Goodbye.

Will you help me? Can you help me?

Please help me to make things clear. Please help me get things done.

Will you please help me out of trouble? Help me overcome my difficulties, will you?

I don't know how to solve this problem. Can you help me? I don't know how to solve this problem. Can you help me?

Can you come and help me with this difficult work? Can you come and help me with this hard work?

Can you help me with this? Can you help me?

I really need your help. I really need your help.

I am calling to ask for your help. I am calling to ask you to help me.

My name is Wang Feng, and I'd like to cancel my plane reservation. My name is Wang Feng, and I'd like to cancel my reservation.

When did you make an appointment? When did you make the reservation?

It's 5 o'clock this afternoon. It's 5 o'clock sharp this afternoon.

Do you want me to reschedule for you? Can I arrange another time for you?

No, thank you. No, thank you.

Beijing Hotel. Beijing Hotel.

Hello, my name is Li Ming, and we have a reservation for a party tonight. Hello, hello. My name is Li Ming, and we have booked a party here for tonight.

Yes, what can I do for you? Yes, can I help you?

I need to cancel that. We changed our plan at the last minute. I want to cancel my reservation. We changed our plan temporarily.

I see. Do you want me to arrange another night for you? I see. Would you like to arrange another night for you?

Ok, we have let you know as soon as possible. Ok, we will inform you as soon as possible.

By the way, can we get a refund if we cancel the reservation? By the way, can we get the deposit back after cancellation?

Absolutely. Of course.

Thank you very much. Thank you.

It doesn't matter. I hope we can help you some other time. Good-bye. Well, I hope I can help you in the future Goodbye.

Good-bye. Goodbye.

I'm calling to know if it is possible to cancel our reservation. I'm calling to know if it is possible to cancel our reservation.

I have to postpone our appointment. I want to postpone our appointment.

Is it too late to cancel our plan? Is it too late to cancel our plan now?

How long does it take to cancel before I can get my deposit back? How long should I inform you in advance if I want to get my deposit back?

Hello, my name is Susan and I'm calling to confirm my reservation. Hello, my name is Susan and I'm calling to confirm my reservation.

Yes, Miss Susan, we have reserved a deluxe room for you tonight. Hello, Miss Susan, we have reserved a deluxe room for you tonight.

Great. Please make sure the room has a beautiful view of the park. Ok, I'd like to book a room with a beautiful view of the park.

All right, miss. I will. Yes, miss. I'll pay attention.

Thank you very much Thank you very much

Not at all. You're welcome.

Hello. This is Peter from Dr. Alice's office. Hi, this is Peter from Aries Clinic.

Hello, Peter. Hello, Peter.

I'm just calling to confirm your appointment at 3 pm tomorrow.

Thank you. I'll be there on time. Thank you. I'll be there on time.

I need to confirm my reservation. I want to confirm my reservation.

Can you confirm that the meeting is at 9 am? Can you confirm that the meeting time is 9 am?

I just want to make sure it's arranged. I want to make sure that all the plans are arranged.

I'm looking for the person in charge of your company. I'm looking for the person in charge of your company.

I want to know about a product in your. I want to ask about your products.

So what? I might be able to help. What product? Maybe I can help.

All right. I'm sorry to inform you that none of the fabrics we received are the right color. Oh, I'm sorry to tell you, but we found that the color of the cloth you sent is wrong.

We asked for black and green, but we got white and red. We want black and green, but what you gave us is white and red.

I'll check it immediately. What do you want us to do? I'll check it for you right away. what do you want to do?

Do you need us to replace them, or do you prefer to discount those you have already received? Shall we exchange the goods for you again, or discount the goods you have received?

Let me think about it. I'll let you know when you find out. Let me think about it and I'll tell you how to do it.

I want to talk to the person in charge of sales. I'd like to talk to your sales staff.

I'd like to contact your sales person. I want to contact your sales staff.

What happened? What happened?

What's wrong with it? Telephone English

I don't want to tell you this. I regret to inform you.

But we found that there were some defective products in the goods we shipped to you. We found some inferior products in the goods sent to you not long ago.

Oh, this is unusual for your company, isn't it? Oh, it seldom happens in your company, does it?

Well, I was squashed. I am flattered.

What can we do to solve the problem? So what are we going to do now?

We want you to ship all the goods back to us. We hope you can return the whole shipment.

We will send you a replacement immediately. We will send you another batch of goods right away.

All right. We will. Ok, we'll do it.

I hate to bring this up, but we found-I hate to tell you, but we found-

I'm sorry to inform you, but we found-I'm sorry to inform you, but we found-

I'm sorry to let you know this, but we found-I'm sorry to let you know this, but we found-

I don't want to tell you bad news, but we found-I don't want to tell you bad news, we found-

How do you suggest dealing with this matter? What do you think should be done?

What do you want us to do? What should we do?

Any suggestions? What do you suggest?

Hello, Miss Huang. How are you? Hello, Miss Huang, how are you?

Hello, Miss Wang. I'm fine, and you? Hello, Miss Wang, I'm fine, and you?

I will do well, too. I'm fine, too.

Well, Miss Huang, we plan to have an informal party. Well, Miss Huang, we are going to get together.

I wonder if you and your husband can join us. I wonder if you and your husband can join us?

That sounds great. What time? That sounds great. What time?

It is next week from this Monday. Next Monday.

What a pity! We have another party that day. It's a pity that we also had a party that day.

It doesn't matter. Let's wait until next time. It doesn't matter. There will be another chance.

We are organizing an intellectual party, and I hope you can come. We plan to organize an informal party, and I'd like to invite you to attend.

We're having a small party. I'll be very happy if you can come. We will have a good time. I really hope you can join us.

We have another activity to attend on the same day. We have other activities to attend that day.

We have another appointment on the same day. We have another appointment that day.

We have been arranged here. We already have other plans.

Room service. Can I help you? Room service. Can I help you?

Yes I wonder if you can send me some boiled water. Yes, can you send some boiled water up?

Of course. Just a moment, please. Sure, just a moment, please.

Which room are you in, sir? Which room are you in, sir?

This is Mr. Wu in room 4 15. I'm in room 4 15. My surname is Wu.

Very well, sir. You will get it as soon as possible. Yes, sir. I'll deliver it as soon as possible.

Good morning. Restaurant service. Can I help you? Good morning, restaurant service department. Can I help you?

Good morning. Can you bring me some breakfast? Good morning, can you bring me some breakfast?

Certainly, miss. What are you going to have? Certainly, miss. what would you like to eat?

I want to order a hamburger and French fries. Have a hamburger and French fries.

Do you want anything else? Anything else?

No, thanks. No, thanks.

All right. It will come up right away. Ok, I'll send it to you right away.

I'd like to send some today's newspapers to my room. I'd like some today's newspapers sent to my room.

They will arrive at your door in a few minutes. They will deliver the goods to your door as soon as possible.

No problem, sir Someone will take them to a shortcut to your room. No problem, sir Someone will deliver it to you as soon as possible.

Room service. what can I do for you? Room service. Can I help you?

May I ask for a wake-up call tomorrow morning? Would you please wake me up tomorrow morning?

Of course. When do you want it? Ok, when shall I call you?

Six o'clock sharp, please Please wake me up at 6 o'clock sharp.

Let me confirm your name and room number. I need to confirm your name and room number.

This is Gao Qiang from Room 409. This is Gao Qiang from Room 409.

Mr. Gao from the room.

All right. We'll wake you up at 6 tomorrow morning. Ok, we'll wake you up at 6 tomorrow morning.

May I ask for a wake-up call tomorrow morning? Can I request a wake-up call tomorrow morning?

When do you want to receive the call? When do you want to call you?

When do you want to receive the call? When do you want to be called?

Front desk. Can I help you? Front desk, can I help you?

Yes I want to check out now and call a taxi to the cinema. I want to check out now and need a taxi to the cinema.

Can you get one for me? Can you call one for me?

Certainly, sir. I'll call you a taxi. Do you go directly to the cinema? Yes, sir. I will call a taxi for you. Will you go directly to the cinema?

No. I'm going to the store. No, I need to stop at the store first.

All right. /kloc-There will be a taxi waiting outside in 0/0 minutes. Ok,/kloc-there will be a taxi waiting outside in 0/0 minutes.

Check-out time is less than 5 minutes. It only takes 5 minutes at most to check out.

It's good. Thank you. I'll be right down. Ok, thank you. I'll be right down.

I need a taxi to the railway station. Can you help me find one? I want to go to the train station. Can you call a taxi for me?

Will you stop anywhere else before you go to the railway station? Have you been anywhere before going to the railway station?

Will you drive directly to the railway station? Do you want to go directly to the railway station?

Can you arrange a taxi for me? Can you arrange a taxi for me?

Can you call a taxi to wait for me? Can you call a taxi to wait for me?

May I speak to Miss Chen? May I speak to Miss Chen?

Miss Chen is not in now. She went shopping. Miss Chen is not here now. She went shopping.

Will it be too late if I call around 9 o'clock tonight? If I call around 9 pm, will it be too late?

It doesn't matter. We don't go to bed early. It doesn't matter. We won't go to bed too early.

When will she come back? When will she come back?

Why don't you call back later this afternoon? Why didn't you call again this afternoon?

Is Miss Zhang there? Is Miss Zhang there?

No. She is working now. No, she's working.

May I have her office phone number? May I have her office number?

Of course. It's 6225-9438. All right. It's 6225-9438.

I'd like to speak to Mr. Wang. I'd like to speak to Mr. Wang.

He left the office temporarily. He just left the office.

When is a good time to catch him? When can I find him?

About 30 minutes. About half an hour later.

Sorry, he hasn't come in yet. Sorry, he hasn't come in yet.

Sorry, he is on holiday today. Telephone English

I'm trying to catch Mary. I want to contact Mary.

Mary is not in now. Mary can't come to the phone now.

When should I call back? When should I call again?

About 9: 30. About 9: 30.

May I speak to Miss Wang? May I speak to Miss Wang?

She was in a meeting until evening. She has a meeting until evening.

All right. I'll call her back. Ok, I'll try again.

Ok, thank you. Ok, thank you.

May I speak to Mr. Kong? May I speak to Mr. Kong?

He is with someone now. Can you wait a minute? He is meeting a guest now. Can you wait a moment?

She is very busy now. She is very busy.

John can't come to the phone now. John can't come to the phone now.

He is on another phone now. He is on another phone.

John is tied up now. John is very busy now.

She can't come to your phone right now. She can't come to your phone right now.

Hello, may I speak to Miss Li? Hello. May I speak to Miss Li?

This is her. I am.

Oh, Miss Li. This is Tom. I didn't recognize your voice. Oh, Miss Li. I'm Tom. I didn't recognize your voice.

Joan? Is it Jane?

Who's that? Who are you?

It's John. Don't you recognize my voice? I'm John. You didn't recognize my voice?

No, you sound different today. No, your voice sounds different today.