Lead: What's your summary of personal hot pot restaurant work? The following is my summary essay of hot pot restaurant work, welcome to read for reference.
Summary of hot pot restaurant work 1 Time flies, our hot pot restaurant has been officially opened for half a year; Over the past six months, I have changed from an ordinary waiter to a foreman through my own efforts and leadership. Although sometimes, I am very hard, but I feel that life is very fulfilling. This is a good exercise opportunity for me, especially when I encounter many initial troubles and improper handling at work.
At the first meeting with the leaders, I looked at everyone carefully and listened carefully to their conversation. My heart is pounding, afraid that I will say something wrong or make an indecent move for a while;
At the first regular meeting before class, I was afraid that my tone would hurt everyone, but I still hurt everyone;
When assigning work for the first time, I was afraid that my assignment was not reasonable enough;
When I first gave a ticket to an employee, I had butterflies in my stomach for fear of hurting the employee.
The first interview, my heart was still pounding. I don't know what kind of person I am or how old I am. What I should do is no stranger. I need self-confidence, I need to know enough about my work, I need to ask questions that are helpful to my future practical work, I need to grasp the first detail as much as possible, and so on ... Fortunately, after I know enough about the business position, I know which new forces we need to join our team, and then I will go for an interview.
I stood on it for the first time to give you a work summary report. If there are any shortcomings or inadequacies, I hope that all leading colleagues will help.
Now make a summary report on xx's work and a brief summary of xx's work plan.
1. Etiquette and politeness need to be practiced repeatedly at the daily meeting. Employees should use polite language when meeting guests, especially the cashier and regional service personnel at the front desk. They are required to apply etiquette and politeness to every point of their work, and employees should supervise each other and make progress together.
2. Insist on checking gfd before class. Those who fail gfd can only be employed if they are qualified. Correct me immediately if I find any appearance problems in my post, supervise the use of hospitality etiquette, and develop a good attitude among employees.
3. Strictly grasp the post positioning and service awareness, improve service efficiency, rationally allocate service personnel during the peak meal period, and support busy areas at any time with the foreman or encouragement as the center. Other personnel should carry out their duties, clarify their respective work contents, and carry out division of labor and cooperation.
4. Advocate efficient service, and require employees to serve guests as soon as possible when they need service.
5. Item management From large items to small items, whether it is customer damage or natural damage, everything needs rules to follow, well documented, implemented, supervised, followed up and summarized.
6, the management of public * * * regional health, require cleaning personnel to see foreign bodies or dirt must be cleaned up immediately. The sanitary requirements of each area are that the sofa surface, surroundings, dining table and ground should be clean and free from water stains, and placed neatly without inclination. 7. During the meal time, because the guests are concentrated in the store, there is often a phenomenon that the guests queue up, and the guests will show impatience. At this time, it is necessary for the head waiter to prepare for the reception before the reception peak, reduce the waiting time of the guests, and pay attention to the table position to ensure that it is correct. Do a good job of explanation, shorten the waiting time, seriously receive every table of guests, busy but not chaotic.
8. Buffet is a new item in the restaurant. In order to further improve the quality of buffet service, the operation process and service standard of buffet service have been formulated and further standardized.
9. Establish a restaurant case collection system, reduce the probability of customer complaints, collect restaurant customers' complaints about service quality and quality, and provide an important basis for improving daily management and service. All restaurant employees will analyze and summarize the collected cases and propose solutions to the problems, so as to make the daily service more targeted and reduce the probability of customer complaints.
Summary of hot pot restaurant work Fan Wen 2 ate a big meal cooked by our boss today, and my part-time job in * * self-help hot pot restaurant is basically over. It's time to summarize.
It makes sense that everyone likes to eat hot pot. The churning soup base is like the nature of diners, and even quiet people become lively in the face of steaming hot pot.
A while ago, because of some things, I didn't laugh and laugh as before, and the atmosphere in the dormitory became a little dull because I didn't talk much. But going to the hot pot restaurant twice a week is the time when I can't help but restore my nature. When you are busy, you don't have to think about anything, but laugh at the requests of various guests. When you are free, there are always endless topics for a few friends to talk about. Witness friends find their love, listen to friends share their poor travel and riding experiences in Yunnan, and share their life designing clothes in Textile Institute with friends. I will share my teaching experience and feelings with you. I always thought it was amazing that we came together. Almost everyone is familiar with it, and even the punch line of every cold joke can always be found at the same time. Although everyone laughed and said that they ate hot pot every day, they didn't want to eat it when they saw it, it was the happiest time for us to sit down and eat the same hot pot every day after the business. Listening to stories from different places, martial arts novels, TV series, Chinese food, local customs and even criticizing a certain party, although most of them are repetitive, occasionally gossiping about a friend's love story, we all like to eat braised pork cooked by Wang Shu and watch the boss and proprietress fight like children to show their love. I am very grateful to the hot pot restaurant these days, and I am also very grateful to know everyone. Happiness is always everywhere.
Happy nature is the biggest harvest of hot pot restaurant, but it is not just happy.
Going to a hot pot restaurant for a part-time job is totally out of my plan. At the beginning of my sophomore year, I haven't been in a club or a class committee, so I'm not used to it, so I've always wanted to find a part-time job. One day, during the English break, two students in the adjacent class asked me if I was interested in taking a part-time job in a hot pot restaurant, saying that my careless personality was particularly suitable for this flexible part-time job in a self-help hot pot restaurant. To tell the truth, I was happy at that time. For the first time, others think that my lively personality is an advantage that can be brought into play. So I went. Indeed, the atmosphere of the hot pot restaurant suits me very well. The boss and the proprietress are very young, and there are not many rules to bind us. There are no rules, we all try our best. There is no difference between internal affairs and diplomacy. This should be the highest level of management! The proprietress is also very tolerant and can ask for leave in advance if something happens. But I didn't ask for leave in advance, but there was a shortage of temporary staff in the store. I called many times, but I couldn't get through That time really made me feel guilty and always had a strong sense of responsibility. You can't just care about yourself at any time, and you can't just live for yourself. The world goes around without you, but shirking responsibility will make a group of people suffer.
Work, tired and dirty is inevitable. Hot pot restaurant business is very good, every time I go, my legs go weak and I run back and forth. We packed forty or fifty tables together, moved heavy beverage boxes and tableware boxes, wiped other people's vomit, and a pair of hands that were supposed to be well protected were damaged by oil stains several times a week. I used to think that college students should do something more valuable and beneficial to their growth. Anyone can be a waiter in the catering industry. Why do you have to pay such a high price to get into college? Now I don't think so. How can I know the true face of life without much experience? How can we find our own strengths and weaknesses? Every little thing is worth doing, and the result depends on your attitude.
I also thought a lot of questions in the hot pot restaurant, and two of them felt the deepest. One is that college students compete for wine, and the other is waste. I still remember reading a diary about college students' lives. I deeply remember a sentence: "In those years, we seemed to be very rich, often having dinner and drinking wildly at the dinner table". Watching college students spell wine in a hot pot restaurant and then throw up on the table, floor and bathroom, I doubt that I am old. Why am I tired of this crazy behavior? I can't understand this way of expressing friendship and spending college life. Am I really old?
The waste problem of buffet hotpot restaurant is really serious. Maybe everyone thought they didn't eat it back, so they took it desperately and dumped more than half of it. The central government is advocating economy, but we college students can't do it. As an amateur in the catering industry, I suggest you not to waste buffets in the future.
All right, that's it. Finally, make a small advertisement. The buffet hotpot restaurant outside the south gate will join the * * restaurant next semester. Welcome everyone to eat!
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