1. Network connection problem: Le Run software needs network connection to run normally. Bad or unstable cell phone network signal may lead to abnormal punching. You can try to change the network environment or restart your phone.
2. Software compatibility: The incompatibility between the software version and the version of Apple's mobile phone system may lead to the failure to punch in normally. You can try updating the software version, or uninstall and reinstall the software.
3. System error: The system error or bug of the mobile phone may result in the failure to punch in normally, so you can try to restart the mobile phone.
4. Too many runners: If too many people run at the same time, it may also lead to the problem of loading trail music run.
If the above methods still cannot be solved, it is recommended to consult the official customer service or technicians of Trail Music Run for further help and guidance.