When Zhou Rangang was transferred to the General Command Room by the leader, Staff Sergeant Ding, who was in charge of the General Command Room, was actually a little worried. The work in the command room is flexible and diverse, and the work of answering alarm calls requires good communication skills and patience. However, this service assistant named Zhou Ran seems to have lost one track-minded. For example, last month, when he was helping the police to rectify traffic, he was beaten and slightly injured by the other party because he was chasing an illegal battery car that escaped.
After Zhou Ran was injured, the leaders of the sub-bureau attached great importance to it. When they went to the police station for routine inspection, they took time out to express their condolences to Zhou Ran. Zhou Ran took solatium from the leader and gave him a very standard police gift, saying: Serve the people!
The branch leader left a message in the instructor's office before he left. "We must do a good job in the education of our auxiliary police comrades. Now we advocate close relations between the police and the people. Our police should be flexible when they are on duty. Don't make a fuss about ordinary people because of the retrograde problem of small battery cars. "
In the face of the gossip of superiors, the instructor kept it in mind. Therefore, in order to prevent history from repeating itself, when Sergeant Ding raised the problem of insufficient manpower in the command room at the meeting, the instructor immediately arranged this service auxiliary police.
Although he was worried about his future performance, on the first day of his appointment, Staff Sergeant Ding patted him on the shoulder and encouraged him: "The leaders all know that you work hard, so I transferred you to the core department of the operating room and wanted to train you well. You know the auxiliary police policy in the city, right? As long as you work hard, the institute will not treat you badly. "
At this time, Staff Sergeant Ding didn't know that he had nearly 10 years of work experience before taking the service auxiliary police exam, and he was immune to the pie planned by the unit.
Fortunately, however, Zhou Ran's enthusiasm for work did not fade with his age. With the increasing attention paid by the municipal bureau to the comprehensive command room of the police station, many service softwares for monitoring patrols and handling police situations are distributed to all police stations together.
Aunt Li, who is in charge of patrolling the police on weekdays, is a retired female policeman. In the face of all these complicated software interfaces, Aunt Li's hand holding the mouse is wrinkled, which is really helpless. She can only complain: "Public security work is to save people from fire and water. Getting so many complicated software out is not delaying our police time and reducing work efficiency! " . Everyone understands the truth, but in the face of repeated briefings from the branch office to the office command room, Aunt Li is getting more and more anxious. She has worked hard in her post for half her life and is about to retire. She really can't afford to wear a slack hat.
One morning, the notice email from the sub-bureau came again, which instantly crushed the last straw in Aunt Li's heart. So, when Sheriff Ding returned to the command room after the meeting, she immediately pointed to the notification email on the computer and said. "Xiaoding, I am a retired old lady. I can't even use the mobile APP at ordinary times. I can't understand these complicated service software now. In order not to affect your work, I now formally propose to transfer from my post, even if I am arranged to patrol, I will accept it. Anyway, I really can't stay. "
In the face of Aunt Li's post adjustment request, Staff Sergeant Ding suddenly lost his mind. Aunt Li is an old man. If she does patrol, she will not only have too much physical strength, but also have a reputation of being abused by her superiors. But if you really hold Aunt Li still, the work in the operation room will definitely be affected. This is a rural police station, and the police force itself is insufficient. Young police officers are placed in law enforcement case teams and patrol posts, and cannot be transferred by anyone.
Just when Sheriff Ding was at a loss, he suddenly stood up. "Leader, please let me try." Although he was only an auxiliary police officer, Ding was really helpless at this time and had to accept his suggestion. But there is a premise, because the service software involves public security secrets, so when operating the service software, Aunt Li must be present to supervise.
Young people are young people. Zhou Ran soon mastered the service software. In just two days, he has learned the function and usage of the software. Under the operation of Zhou Ran, the attendance rate and sign-in rate of the police in the institute soared, and the comprehensive command room never received a notice from the sub-bureau.
two
Sheriff ting's views on it have also changed. Gradually, police officer Ding handed over the management right to receive the police in the operating room.
Command room 1 * * *, with a total of eight policemen, divided into four groups in the form of two shifts, to ensure that the command room can receive alarm calls from residents in its jurisdiction 24 hours a day. The police are all women, in their fifties, and they are all defense team members from the community. Faced with more and more complex office software, these old sisters, like police aunt Li, also showed their inability.
"The above requires us to classify every police situation. Xiaoding criticized us just a few days ago, saying that we reported the dispute as a fight, the marriage dispute as a domestic violence, and the loss of goods as theft. Our education level is not high, and we haven't learned any public security management punishment law. It is too difficult for us old aunts to distinguish the categories of police. " The speaker is Aunt Zhang, 15 experienced policeman.
In the face of complaints, Zhou Ran expressed his understanding, because this police station is located in a village in the city, there are many migrant workers, and the average education level of residents is low. People often quarrel with each other, and some people with poor quality will deliberately exaggerate the plot when calling the police, such as swearing and beating, fighting and killing. Maybe they think that this will increase the attention of the police and make them arrive at the scene faster, but in fact, the police treat every police situation according to the discipline that every police officer must answer and be present within 10 minutes.
However, there is also a strict time limit for the police to report a case, which must be firmly controlled within five minutes, so it is often reported according to the description of the policeman before the police report the actual situation.
"There was no such complicated software before. After receiving the alarm from 1 10, write by hand and call the police. I really don't understand. Why not consider the actual situation above? There is not much police force in this city. The policemen in each police station are the same community defense team as us, and their cultural level is not high. How can they operate such complicated computer software? Even if it can be operated, isn't this set of cumbersome procedures delaying the police's police time and making the people take greater risks? "
"Zhang Jie, you don't worry. If there is a phone call in the future, I will call the police first and ask the matter clearly. " When this was said, Zhou Ran became the busiest person in the operating room. Every time 1 10 alarm sounds, he will immediately put down his work and pick up the phone to contact the alarm person. The police station in the village in the city is the busiest. Hundreds of 1 10 alerts are received every day. Colleagues laughed and said, Zhou Xiao, you can learn from those salesmen and put the microphone on your head.
three
Joining in the operating room makes the work better and better, and Staff Sergeant Ding is more and more satisfied with the young man in front of him. However, even the sacred "public security department" cannot avoid the influence of office politics.
Xu Jun is a member of the community defense team. After graduating from college, he worked in an enterprise. He quit his job because he was tired, and then joined the defense team. Worked in the police station with Zhang, the captain of the joint defense team 15 years. 10 years ago, it was a pity that Staff Sergeant Ding saw that Xu Jun was young and smart and had been doing patrol work with those old security guards. So he was arranged to enter the command room to help make a report and manage the daily work of receiving police officers. He also specifically applied to the community for Xu Jun's salary increase 1000. The police at the police station said that Xu Jun's status has improved a lot since he joined Xiaoding, and even the captain Zhang Can can't control him.
Zhou Ran's appearance eclipsed prosthodontic's aura. When Zhou Rangang came to the operating room, Xu Jun wanted to show his prestige as a master. As a result, he didn't expect that Zhou Ran's ability to understand the work and the level of report production far exceeded his own, and he was simply self-taught. Even he heard police officer Ding sigh with emotion with the leader: "The newly recruited service auxiliary police in the city is really not simple. After examination and screening, it is really excellent." The recruitment announcement of the service auxiliary police on the website of the municipal civil servant wrote the following sentence: "The service auxiliary police force will replace other police auxiliary forces in the city within three years."
The gloom of unemployment hangs over prosthodontic, and the appearance of Zhou Ran casts a heavy shadow on his heart.
In July, 2020, an aunt who answered the police officer's phone called Zhou Ran and said that her son was getting married and their family would go back to their hometown for a month. Immediately report to Shi Ding, and didn't notice the prosthodontic who was livid on the side.
"Prosthodontic, this time you call the police advanced class, to fill the vacancy. I will let the community settle the shift fee and leave you that month. " Sheriff ding walked out of the office and said to prosthodontic
"I don't enter the class, I want to enter the class and let them get a high salary! Let the ability go forward! "
Sergeant Ding didn't expect prosthodontic to talk to himself like this, and at that time he stood there. At this time, one side of Zhou Ran spoke.
"Leader, Master Xu is not available, let me go to work."
"No, there is no shift allowance for the auxiliary police in the city. If I let you shift, it is against the labor law. As a policeman, I can't afford this responsibility. "
"It doesn't matter, after the overtime to public holidays for me. So many people have heard it. I volunteered to take shifts. The police force itself is not enough. If we want to serve the citizens well, we police must help each other and overcome difficulties. "
In this way, Zhou Ran worked overtime 1 month. If overtime is included, he can take three days off. However, until 65438+February 3, 20201,all rest days will be invalidated, and Zhou Ran has not missed a day of rest except normal weekends. It's not that Zhou Ran is exhausted, but he knows that if he is not here, the work of the comprehensive war room will be greatly affected.
four
I am the registrar of the Institute, and my workstation has only one seat from Zhou Ran. Although my office is in the operating room, I belong to two different departments. Coupled with the heavy workload of filing a case at ordinary times, I rarely intervene in the operating room.
In March of 20021year, I was transferred to the anti-fraud special student class. Before leaving, I chatted with Zhou Ran. He looked up and didn't bow his head, but he seldom met. Zhou Ran had worked in a foreign company for nine years before becoming an auxiliary police officer. Because of his dislike of office politics and admiration for Sir A in Hong Kong drama since childhood, he learned that the city wanted to recruit service auxiliary police, and he signed up at the first time.
"I was happiest when I was a service auxiliary police officer, when I was internship at the last police station. At that time, I was placed in a road patrol position by the leader. Although it was hard, it was the time when I felt like a policeman the most. "
"Brother, have the opportunity to come out for dinner together."
I patted Zhou Ran on the shoulder and said. I find myself liking this young man more and more. Unfortunately, due to my busy work, I didn't make an appointment with Zhou Ran to have this meal until today. Whether he remembers me or not, I sincerely hope that his road to the police will be smooth.