This book covers "harmony between doctors and patients, starting with communication;" Communication should take morality first and service as the soul; Listen attentively to the patient's heartbeat; Be grateful and influence patients with warm words; Strengthen empathy and consider problems from the perspective of patients; A talking doctor is a good doctor; Improper speech affects the relationship between doctors and patients; Doctor-patient communication language, yes; How to communicate with special patients; The influence of nonverbal communication is better than that of language, and so on. , elaborated the importance of language as communication between doctors and patients, and comprehensively analyzed how to use language communication methods. By carefully tasting the contents of this book, my blood and soul have been purified, as white as winter snow.

While savoring this book, it seems that ancient famous doctors traveled through time and space. I savored this book carefully. Since ancient times, the thought of "virtue" has been rooted in the blood of every Chinese son and daughter, and the discussion on medical ethics has been recorded as early as in Neijing. The doctor is kind, wise and virtuous, and Zhang Zhongjing "saves the world if he advances, and saves the people if he retreats;" The idea of saving the people that you can't be a good doctor gives a clear definition to a good doctor. Ye's "the life of a good doctor is useless and unprofitable, and this is also a virtue." His idea of not wanting fame and fortune has influenced doctors for thousands of years. However, with the development of economy in today's society, people talk more about interest relations, and "morality" is swallowed up and incomplete; The communication between people is replaced in a hurry, and the integration of heart and heart becomes numb. In such a fast-paced life, communication has become particularly important for doctors. Without communication, we can't understand the patient's condition and pain, and we can't open the patient's painful heart. Just as the first part of this book expounds the importance of communication, with communication, there will be a "rainbow bridge connecting the mind" between doctors and patients, and patients will be able to tell their doctors their inner pain and their hearts will be warm as spring.

Doctors put morality first, study hard, respect teaching and patients, and communication needs honesty and sincerity. Communication with wilder can really build a bridge of trust between doctors and patients. The second, third and fourth parts of this book discuss the importance of communication with morality first, listening attentively and being grateful. Only by doing so can Dr. Wilder and Dr. Grateful have a sense of responsibility, strengthen doctors' positive attitude towards patients and establish advanced humanized services. There is a saying in the school song of Nanjing University, "Great sincerity moves the world, like a tripod with three legs, which means knowledge, benevolence and courage." It is the virtue of great sincerity that touched the whole world and made the world peaceful. The same is true between doctors and patients. Respect for morality is the first priority, so we must eliminate their suspicions, reduce their contradictions and create a good medical atmosphere for doctors and patients.

Language is the basis of communication, which requires us to study and master the artistry of "medical language" seriously. The premise of communication is to put morality first. Only in this way can we have compassion to understand the patient's mentality, and what we say can go deep into the patient's painful heart. In the fifth and sixth parts of this book, the importance of speaking is described. As the saying goes, "a good word warms three winters, and a bad word hurts people in June", which requires doctors not only to speak, but also to speak with their hearts and learn to empathize with patients. In fact, language expression needs a three-dimensional combination of expression, voice and tone. Sometimes, although there is no language, it is better than words. After illness, patients' mentality often changes greatly, and they are sensitive to external things and people, especially some special patients. At this time, the communication between doctors and patients needs to pay more attention to the way and environment of communication. Ancient famous doctors paid more attention to language communication. Ye went to the suburbs of Jiangsu to practice medicine in his early years. He met an old woman who was ill at home for several days, but she didn't get better after seeing many doctors. The old woman is very anxious. Ye Shi Tian saw several doctors' prescriptions, all of which were correct. After thinking for a moment, Ye finally understood the reason. The patient's anxiety leads to a strong heart, which prevents the prescription from reaching her heart and affects the efficacy. Ye Shi Tian still uses other doctors' original prescriptions, but this has affected her curative effect.

I have gained a lot from reading this book. I am honored to share my feelings with you and let me understand the profound truth. Only through Wilder's communication can we establish real trust between doctors and patients, let patients bid farewell to the cold winter and establish a harmonious medical relationship. Doctor, morality comes first, and those who have virtue first will not have extravagance. Great doctors are sincere and respectful!