According to what you said, it may be the js script of the website's own program, which caused the user's browser process to shut down illegally.
I suggest you try to log in with a non-IE kernel browser such as chrome or firefox to see if it can alleviate the problem.
You are welcome to pay close attention to the latest preferential activities announced by Anhui Telecom's online business hall and the official Weibo.
Please keep asking questions. I wish you a happy life, thank you!