Lead: The following is a survey report on college students' interpersonal communication that I collected for you. Welcome to read the reference. I hope it helps you!
A summary of the investigation report on college students' interpersonal communication
Harmonious interpersonal relationship is not only an important part of college students' mental health, but also an important source of college students' healthy psychology. Contemporary college students are basically born after xx years. Due to the influence of society, school, family and themselves, some college students have obvious interpersonal difficulties, which leads to a series of bad campus problems and occasionally becomes one of the focuses of social attention. This paper tries to find out the causes and solutions of college students' communication problems.
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Causes and suggestions of college students' communication problems
First of all, college students have various communication barriers.
College students are divided into classes according to majors and departments according to disciplines. Classes and departments are the groups where they live. If a simple high school student is despised by others or rejected by collective activities after going to college, is not good at communication and is not improved through change, he may enter a state of loneliness and depression, which may plague his life for four years and even affect his future behavior. Because of their shallow experience, college students generally lack experience in dealing with interpersonal relationships. On the one hand, college students' communication difficulties are driven by instinct, on the other hand, they are accustomed to the acquired self-centered behavior mode. Sometimes they can't adapt, accept and understand the natural laws of equal quarrel, reasonable collision and normal running-in between peers, so the group can't tolerate them objectively. Subjectively, I can't accommodate the group myself. Main symptoms ① Self-seclusion: living in one's own world, not adapting to or interested in external things, and unwilling to associate with others. 2 Impulsive type: For a small thing that happens around you, it is often solved through excessive behavior. The quality of college students' interpersonal relationship in school directly affects their study, life and work. Harmonious interpersonal relationship can make people happy physically and mentally, thus promoting learning and improving work efficiency. However, a considerable number of college students are now in indifferent and alienated interpersonal relationships. They are unhappy, and sometimes they have hostile and hateful attitudes, which leads to aggressive behavior and is harmful to their physical and mental health.
Second, the reasons for communication barriers among college students
There are many reasons that affect college students' communication problems. Generally speaking, there are the following points:
1, the development of social population policy and the influence of family life. Family life under the new population policy often makes children form self-centered behavior patterns. When these children get together in a group, there will be a population problem with China characteristics. Before xx in the last century, there were not only vertical relationships but also horizontal relationships among families in China. The horizontal relationship is reflected in the fact that each family basically has more than two children, and the children in the neighborhood visit each other. It is inevitable that friends will get hurt, quarrel and cry when they are laughing and fighting, but children learn to compete and cooperate in the process of playing games and form the concept of interpersonal communication. Since the implementation of the family planning policy of one couple and one child in China, most families in China are only children, and the horizontal relationship is gone. Children enjoy the care and even doting brought by vertical blood relatives (grandma, parents), and the lack of small collective environment leads to the lack of collective honor and cooperation spirit; The excessive arrangement of parents makes the only child lack the minimum ability to live independently and communicate with others after going to college; Lack of frank mentality and extreme understanding. Xiaowu went to college. Before long, he felt that the dormitory was too narrow and the class was boring. He rented a house off campus alone and took a female classmate from the northwest to live with him. He provides her with food and accommodation for free, and she washes and cooks and sleeps with him every day. It is not clear whether this is a young couple or a master-servant relationship. When the news reached Xiaowu's hometown, the mother felt that the child was making too much noise and made a long-distance call to find fault. I didn't expect the child to pinch his neck quite reasonably: you spoiled me since I was a child, and I can't do laundry and cook. How can a person survive? . Crucially, we can see the new problems in contemporary campus from Xiao Wu's family.
2. The influence of campus environment. The university has a relatively open learning environment, and students living in it absorb many ideas and behaviors, which will lead to contradictions if they are not handled properly. Compared with middle schools, the management mode of universities is relatively loose, emphasizing personal interests and development. During middle school, accommodation is concentrated or at home, and daily arrangements are fixed. The head teacher also served for several years and met every day. Familiar faces, similar languages and customs constitute their familiar living environment. Stepping into the university, people around me come from different regions, have never met before, have different languages and customs. You have to rely on your communication skills to adapt to this environment. University is a bridge to society. College students can communicate with social workers, and can freely enter and leave Internet cafes or even surf the Internet directly in the dormitory.
3. College students' own factors. University is one of the most intense and obvious psychological changes in a person's life. If you can't evaluate yourself and others correctly, and you can't choose and develop yourself correctly, it will affect your life. College students have greater autonomy on campus. College students can delve into vast professional knowledge and roam the vast virtual internet space. Unfortunately, students who are obsessed with games can't extricate themselves from the anti-terrorism and legendary interface, ignoring the interpersonal communication between classmates, friends and teachers, because the reality is far from virtual wonderful. If such college students have weak self-control, they will feel that they are not smooth and even hit people. In addition, college students who do not pay attention to the cultivation of interpersonal relationships like to go it alone in a highly competitive society, tend to be self-enclosed, and are not good at communicating and cooperating with others to prevent self-exposure and lose competitiveness. Xiaoling is a quiet and introverted student. She was admitted to the university from the countryside with high scores. At first, she was full of passion, but soon she found that she didn't know how to communicate with others. Seeing others chatting happily and participating in various activities happily, she felt extremely nervous and uneasy, and even didn't want to appear in crowded places. She has the idea of going home. From the perspective of cognitive psychology, the cognitive image of interpersonal communication comes from experience and feeling. The experience of interacting with people is like inputting information into the brain, and the feelings generated in the process of interaction are like a software package, which was combined into a file after being processed and realized at that time. Like Xiaoling and those children who often stay at home alone, learning is the main task in middle school and they seldom contact with others. They lack the objective environment and the ability to communicate with people in the process of growing up, so they can't form the experience and reality of communicating with people, so they can't form the cognitive image of interpersonal communication. This makes them feel at a loss and lack confidence in the relatively colorful life on the university campus.
Third, suggestions to improve college students' communicative competence
According to the dialectical thought that internal factors dominate external factors, in order to improve college students' communicative competence, we should first set up compulsory courses to change their thinking; Then, carry out individual information consultation activities to achieve point-to-point integration.
1, set up compulsory courses in communication and psychology, and conduct open and positive publicity and education. Everyone has a desire to discover the secrets of others. Generally speaking, only by opening your heart can you enter other people's hearts. Being kind to others is the first step to achieve ideological communication and emotional harmony. When you encounter disagreement in the process of communication, look at the problem through role exchange, and maybe you will gain unprecedented understanding. At the same time, we should understand that everyone has the right to keep their own opinions and live according to their own wishes. Don't force others to change and respect others, but ask others to cooperate with others with an open mind. Roommate's friends come to visit, receive them warmly, and don't make any noise between classes. Good interpersonal relationships start with every little thing around you.
2. Develop psychological counseling services and improve the role of psychological counseling. School psychological consultation is an important way to improve students' psychological health and optimize their psychological quality, and it is also an important part of psychological quality education. College students' personality is becoming more and more mature and stable, their values and world outlook are basically formed, and they show unique views on many issues, but they may also tend to be stubborn and obsessed. Although some students are not willing to communicate with their classmates at ordinary times, they have certain needs for psychological counseling and may be explained and comforted by the school psychological counseling teacher. Under the current conditions of inter-school communication, it is suggested that schools should set up anonymous synchronous consulting services on the computer network, so that this work will be loved by the majority of students and become one of the modern education brands of schools.
3. Strengthen the communication between schools and families, and form a joint educational effort among students, parents and teachers. Parents are children's first teachers, and family education is particularly important in one's educational experience. Children's emotions, understanding and values are greatly influenced by family education. College students are mainly boarding, so parents can't keep abreast of their children's performance at school. Schools and families should strengthen communication through various channels, cooperate with each other, and conduct psychological counseling for children, which can achieve twice the result with half the effort.
Investigation report on college students' interpersonal communication. The purpose and significance of the investigation
Everyone in social life lives in interpersonal networks, and everyone's growth and development depend on interpersonal communication. The quality of interpersonal relationship is often a comprehensive reflection of a person's mental health level and social adaptability. I remember a famous person named Dale Carnegie once said that only 15% of a person's career success is due to his professional skills, and the other 85% depends on his interpersonal and social skills. Modern society is an open society, and an open society needs open social communication. For college students who are studying and growing up, interpersonal communication is one of the basic contents of life. The complex social communication between classmates, teachers and students, fellow villagers, roommates, individuals and classes, and schools constitutes the network system of college students' interpersonal communication. Cultivating good interpersonal skills is not only the need of college life, but also the need of adapting to society in the future. A person without communication skills, like a ship on land, will never drift into the magnificent sea. Compared with middle school students, college students' interpersonal communication is more complex, extensive, independent and social. Individuals began to enter the social circle of quasi-social groups independently. College students began to try independent interpersonal communication and try to cultivate this ability. Moreover, communication ability has increasingly become an important standard to measure personal ability in college students' minds.
Therefore, our group carried out this survey to understand the interpersonal relationship of college students in Caijiaguan campus of our school, and put forward corresponding rectification measures for some problems and deficiencies. In order to create an elegant, harmonious, healthy, civilized and progressive campus dormitory culture in the whole school, help the students to establish correct communication attitudes and establish harmonious interpersonal relationships.
Second, the content of the survey
1, the concept and classification of interpersonal communication
2. Common interpersonal problems of college students and countermeasures.
3. The principles and art of college students' interpersonal communication.
Third, the survey method
1, questionnaire survey method
2. Network survey methods
3. Literary methods
Four. interviewee
1, students of all grades and alumni who have worked in Nantong University.
2. College students (including technical secondary schools, junior colleges and doctoral students), fresh graduates and college students who have worked for many years.
An analysis of the survey results of verbs (abbreviation of verb) (the present situation of college students' interpersonal communication)
With the development of the times and society, the interpersonal communication of contemporary college students presents many new characteristics, such as diverse communication methods, open communication scope, extensive communication content, and diluted communication boundaries. But at the same time, there are some unhealthy tendencies such as self-centeredness, utilitarianism, negative occlusion and virtual dilution. Therefore, for contemporary college students, building good interpersonal communication should follow the correct communication principles; Actively participate in communication, overcome all kinds of incorrect cognition, and shape a good personal image; Pay attention to interpersonal skills and learn the art of interpersonal communication.
The Concept and Classification of Interpersonal Communication
The concept of interpersonal communication
Interpersonal communication refers to the communication or contact between people in order to meet certain needs. The basic elements of interpersonal communication are: information source, information, information receiver, feedback and interference.
classify
Interpersonal communication is divided into individual communication, individual communication and group communication according to the scale of communication; According to the media of communication, there are verbal communication and non-verbal communication; According to communication methods, there are direct communication and indirect communication; According to the organizational structure of communication, there are three communication modes: downward, parallel and upward.
The function of interpersonal communication
As one of the most basic social activities of human beings, interpersonal communication embodies people's psychological needs and has important functions.
Communication information function
Interpersonal communication is the basic condition to realize interpersonal information exchange. From the perspective of information theory, the process of interpersonal communication is the process of information exchange and appreciation. Modern society is an information society with unprecedented information and value. With the expansion of information, people have higher and higher requirements for owning and using all kinds of information. Through interpersonal communication, people can communicate with each other and exchange information and achievements, which is to enrich experience, broaden horizons, activate thinking and enlighten thinking. At the same time, interpersonal communication can help people overcome the blind spots in cognition, and it has the characteristics of wider content, more direct channels and faster speed than obtaining information from books.
Self-knowledge function
People's understanding of self is not a natural and mature process, but occurs and develops in the interaction with others. As American sociologist Cooley said, I am in the mirror, that is, others are like a mirror. Only by communicating and observing the reflection of one's thoughts and actions on others can we know and evaluate oneself more appropriately or comprehensively. Confucius once said: Learning alone without friends is ignorance. Modern society is an open society. Only by being good at cooperation and business with others and engaging in high-level interpersonal communication can we become high-quality talents, realize self-improvement and realize the value of life.
Mental health care function
Maslow's hierarchy of needs theory, the main representative of humanistic psychology, tells us that people have physiological needs, security needs, social needs, respect needs and self-realization needs. Maslow's hierarchy of needs theory reveals the psychological mechanism of interpersonal communication to some extent. Many psychologists and sociologists have studied loneliness, and the experiments of American psychologist Hale and others have proved this. They put monkeys in stainless steel houses, and all the work such as temperature, air circulation, cleaning and feeding is automated. After a period of social deprivation research, it is found that monkeys isolated from communication have far stronger fear response than children who communicate normally, and are damaged in emotion and communication behavior and mentally imperfect. Healthy interpersonal communication makes people feel comfortable and happy, and gain a sense of security, belonging and satisfaction. Especially in the face of depression, confusion, fear and other emotions, good interpersonal relationships help to gain sympathy, understanding, enlightenment and help from relatives and friends, and get psychological support and spiritual comfort. On the contrary, blocked interpersonal relationships can make people depressed, lost and lonely.
Behavior coordination function
Interpersonal communication plays the role of coordinating people's behavior. Without communication, there is no relationship, there is no criterion of interaction, there is no coordination of actions, and it is impossible to achieve social activities. Interpersonal communication has promoted mutual assistance and cooperation between people, formed a powerful joint energy, and created various magnificent miracles on earth. A friendly future will have a positive effect, which will help a person form a good personality and help people better adapt to society.
Problems and Countermeasures in College Students' Interpersonal Communication
Common interpersonal problems of college students include social inferiority, social jealousy, social suspicion, social revenge, social fear and egoism.
Inferiority is an emotional experience that individuals despise themselves and think that they are inferior to others in one aspect or several aspects because of some physical or psychological defects and other reasons. College students' social inferiority complex is mainly characterized by depression, pessimism, isolation, self-isolation, passive words and deeds, shyness, avoidance and retreat in social situations. Lack of self-knowledge and low self-expectation are the main reasons for college students' social inferiority. Influenced by inferiority complex, college students generally have psychological characteristics such as sensitivity, vanity and concealment.
Coping strategies are as follows: first, correctly understand yourself, correct your ideal self, and foster strengths and avoid weaknesses. People with low self-esteem should be good at discovering their own advantages and affirming their achievements. The specific methods are as follows: 1. Self-exemplification; The second is the law of soliciting opinions; The third is to compare with people who are worse than themselves. One cannot live without ideals, but the establishment of ideals must proceed from one's own reality. The establishment of ideal standards should be based on the principle that they can be achieved through their own efforts, and only in this way can we continue to succeed in practice.
Second, carry out positive self-suggestion and self-encouragement. This is a purely psychological method. We should analyze our own advantages, sum up past successful experiences, experience the happiness of past success, constantly remind and motivate ourselves, and make ourselves psychologically convinced that we can succeed.
Third, learn confident behavior. College students with low self-esteem should also learn self-confident behavior in communication. For example, exercise yourself to speak loudly and don't hesitate. When the other person's voice exceeds his own, learn to deliberately lower his voice and master the initiative of communication; Practice walking straight to each other and dare to make eye contact with each other when you speak.
Fourth, change unreasonable ideas, learn to let go and get out of the social shadow. Most people who feel inferior are troubled by this concept in their understanding. They should learn to change their concepts, be able to bear and let go, and keep a normal heart.
Jealousy is a psychological tendency that desperately wants to exclude or destroy the superior position of others. Including anxiety, fear, sadness, doubt, shame, self-blame, depression, hatred, hostility, resentment, revenge and other unpleasant emotions. Social jealousy of college students is generally manifested as dissatisfaction with the strengths and achievements of others in communication. This kind of jealousy has the characteristics of potential, equivalence, behavior and variability. The reasons for jealousy are: strong vanity; Narrow-minded; Selfish individualism.
The coping strategies are as follows: 1. Correct cognitive bias and treat others' abilities and strengths correctly. When others succeed, jealous people always think that others' success is a threat to themselves and hinders their development. In fact, the success of others comes from his efforts, and honor is the reward of his efforts. Jealous people should not equate other people's success with their own failure.
Second, learn to compare methods, cultivate a philosophical attitude towards life, and actively sublimate. While seeing the advantages of others, we should be good at seeing our sense of superiority towards others, balance our hearts, and curb the generation of jealousy.
Third, enrich your life and be good at adjusting your goals. No matter how high-spirited and resourceful college students are, if they don't adjust their steps in practice, absorb the nutrients of growth and set new goals, they will gradually lose their fighting spirit, forget their dreams and waste their youth in an environment of jealousy and complaint. Young college students should be more eager to design and develop themselves according to their actual situation and hobbies.
Fourth, strengthen self-cultivation, often reflect and improve personality. Contemporary college students should correct their learning objectives, be broad-minded and be ambitious. Only in this way can we live up to our mission, not be swayed by considerations of gain and loss, be happy with the success and honor of our classmates and friends, and spur ourselves, motivate ourselves and improve ourselves while sharing the achievements of others.
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