main body
I am * * *, and I am currently doing maintenance in the operation and maintenance department. He actively and conscientiously completed various tasks in his work and achieved good results, which played an exemplary role in his work and life. The main work deeds are as follows:
1, in terms of maintenance and troubleshooting: not afraid of hardship, has withstood various tests. Testing at night, cutting, slightly changing light, etc. And work normally the next day, never delaying normal work. Lead everyone to work together with everyone to keep the network maintenance running well in the first half of 20xx. The service cancellation time of the base station cell and the service cancellation time of the single station complete the predetermined target.
2. Fixed assets: Network assets account for more than 90% of the total assets, and the inventory of fixed assets has brought greater challenges to his current work. However, he was not afraid and did not bow to difficulties. He used every opportunity to go to the base station to check and paste the changes, and the terminal used gprs to surf the Internet. The revised check amount is 1, more than 200 fixed assets, nearly 1 000 leased assets and more than 400 split assets. Temporary assets/kloc-more than 0/60, no rest on Saturday and Sunday, and overtime every afternoon after work. Finally, in the first quarter of the inspection, the accuracy rate 100% ranked first.
3. Maintenance management: When maintenance personnel enter the unit, they should guide them to patrol the base station every day and deal with the main points of failure. He personally taught the guidance experience, so that the maintenance work gradually got on the right track.
4. In handling complaints: in June and June, 65438 * * * handled 85 complaints from users' networks. According to our actual situation, we made a road test for our customers and made a detailed explanation. The main reason for the problem is that users are very satisfied with our network service. Further improve the county knowledge base, comprehensively sort out some problems that may be complained or may cause repeated complaints, and make a good reply, which reduces the occurrence of customer complaints, improves customer satisfaction and ensures kpi indicators.
5. Participating in the construction of stations: in the past six months, five stations directly participated in the project construction (all opened), six repeater stations (all put into use), 1 relocation station, and three indoor stations (1 under construction), which helped to adjust the transmission and access of township business halls, and finally all of them were a complete success.
6. Maintenance of business equipment: under his maintenance, business equipment is regularly disinfected and inspected, and when there is more lightning, the self-management and cooperative offices are reminded of the precautions in time, so that the equipment can operate normally and the normal business of towns and villages can be ensured.
7. Ideological and political aspects: I have worked hard since XX, and my thoughts are consistent with the Party. My work and life have played an advanced and typical leading role, and I have won the title of excellent employee and model party member.
In August and June, the happy upgrade of Shenzhouxing also completed the tasks assigned by the leaders ahead of schedule.
9. In terms of team building: actively participate in the designated system and assessment methods, and conscientiously implement them, and achieved the first good result in the county in the recent inspection.
In daily life, I actively participate in the company's activities, learn from everyone with an open mind, cooperate with the work of various departments, get the spirit where needed, abide by the company's rules and regulations and requirements, pay attention to my own image, and develop a good work style, which has played a demonstration role for everyone.