chronic ailment
The positioning is still inaccurate.
In the second half of last year, * * * made an experiential survey while enjoying cycling on the streets of Beijing. Recently, a survey was made on it, and it was found that some problems exposed in the early days of * * * cycling still exist, such as inaccurate positioning.
There is a car on the APP, so I can't find it by walking. I believe many bicycle users have had this experience. Recently, I have encountered this embarrassing situation many times in the process of enjoying cycling. I can't see the car even if there is no one around.
Of course, this situation is sometimes caused by users illegally parking and hiding cars. Some netizens left a message on mobike CEO Wang Xiaofeng's Weibo: Mr. Wang, mobike's illegal parking and car hiding are too serious, and the chance of finding a car is too high!
Ofo does not provide accurate positioning service for the time being, and only the number of surrounding vehicles is displayed on the APP. Some insiders said that this figure is actually not accurate. When the user ends the trip, the ofo system will park the vehicle around by default, but in fact, the user may end the trip ahead of schedule or behind schedule on the APP. This statement has not been confirmed by ofo.
In fact, * * * enjoys the bicycle positioning function, and enterprises have been trying to improve it. Mobike said that since the appearance of mobike, the car locks have been updated for eight generations, not counting the internal hardware upgrade, the purpose is to locate more accurately and unlock more quickly.
Ofo is also gradually replacing the original mechanical lock with smart lock. And revealed that the interlocking of ofo, Huawei and Telecom will be launched in the second half of the year. The advantage is low power consumption, and one battery can be used for 10 years.
There is still an old problem in positioning that needs to be improved. In the positioning settings of Apple's iOS system, mobike, Yonganxing and other apps, there are only two options, never or forever, always in the positioning state, and there is a risk of revealing the user's location privacy. Most other travel apps can choose to open positioning during the application process.
New problems
The problem of deduction for riding a faulty car is also prominent.
The old problems haven't been solved yet, and new problems have emerged. Recently, some users reported that when using * * * to enjoy a bicycle, it was discovered that there was something wrong with the car after unlocking it, and the car could not ride, but the money was deducted. In fact, this situation will happen or not happen in a few cases, because many users did not check the condition of the car before riding, and found that there was something wrong with the car after riding for a certain distance after unlocking it.
What should I do in this situation? It is understood that ofo provides a fault report. After unlocking, as long as the error is reported within the specified time, there is no charge. Mobike customer service, please contact customer service as soon as possible to solve this situation, and customer service will help solve and refund.
In fact, bicycle companies are also taking action. APP provides the function of reporting faulty vehicles, and also arranges offline operators to provide follow-up services. Some bicycle operators say that their task is to sweep the street, drive around the street with three electric wheels, and pull away any faulty car.
It is worth noting that at present, some bicycle companies rely on the eyes of operation and maintenance personnel to find faulty cars, without other technical assistance, and the efficiency is not high. Whether it can effectively solve the problem of faulty vehicles remains to be verified by time.
On the issue of charging, it is also noted that mobike and other * * * bicycles provide input code unlocking service when scanning can't be unlocked, but it is stipulated that if the bicycle is lost due to the wrong input of bicycle code, the user should bear the compensation liability of up to 2,000 yuan.
Under normal circumstances, scanning the QR code cannot be unlocked, which usually happens at night. At this time, the line of sight is not good, and the code length is 10. In fact, it is easy to make mistakes when entering codes, so be careful when using this function.
Has been improved.
The problem of hard to find a car has been alleviated.
Fortunately, the problem of finding the earliest bicycle for * * * has been alleviated, because the bicycle company for * * * has expanded rapidly. According to public information, there are dozens of bicycle companies in the market at present, among which mobike and ofo, the leading companies in the industry, are developing rapidly. The cities covered by mobike have expanded from Beijing and Shanghai to 32 cities across the country, and the number of bicycles put into operation in cities such as Beishangguangshen and Chengdu has exceeded 654.38+million. Ofo has more than 6.5438+0 million bicycles, covering 40 cities across the country.
However, in the observation, although the number of bicycles enjoyed by * * * has increased, it is still hard to find a car in some places. Mainly * * * enjoy riding tide phenomenon. For example, at the west subway entrance of Beijing Liangxiang University Town, bicycles from all over the country gather here during working hours, but during working hours, it is difficult to find a car to be ridden by people who get off work early.
In addition, compared with the original, the speed and comfort of unlocking have been greatly improved. For example, the lite version of mobike has a qualitative difference between tires and the earliest solid tires, and it is much easier to ride; Unlocking can cooperate with Bluetooth function, and the speed is also improved a lot. The new * * * Bike-Enjoying OfoCurve recently released by ofo adopts a wide hip point set pad and a shock-absorbing ball shock-absorbing design, which can absorb more road vibration, fit the human body better and make users more comfortable during riding.
expand
Users' perception of bicycle enjoyment is very different: some people like it and some people don't.
With the popularity of cycling, people's living habits are also changing, and some people can't even live without cycling. Ms. Wei, who works near the Beijing Military Museum, said that after I get off the subway at the Military Museum Station, as long as I can grab a bike, I can get to my office in five minutes, otherwise I have to walk for 20 minutes.
Recently, a * * * bicycle riding data report released by sports social platform Glu shows that 35% people choose to use * * * to enjoy bicycles because it solves short-distance travel; There are also 25% people who enjoy the convenience of bicycle parking. Interestingly, the report also shows that, unlike 25% users who like to enjoy bicycles with * * * because it is convenient to pick up and park, 23% people are unwilling to enjoy bicycles with * * * because it is too troublesome to pick up and park.
Similarly, although there are many people who like riding, not many people hate riding. Some users said that there are no bicycle lanes in some places and the sidewalks are very narrow, but some people ride bicycles to shuttle inside, which particularly affects pedestrians.
People who don't like to enjoy bicycles, especially those who have cars. According to the above report, 2 1% people give up using bicycles because they have their own cars.
During the year when O2O*** enjoyed cycling, there were many problems. How to develop cycling after that? Can these problems be solved? We can only wait and see.
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