What are the language arts of interpersonal communication? 1 1. Using language art skillfully in interpersonal communication.
1. 1 should be used appropriately.
In interpersonal communication, our language expression must be healthy and positive. Such language can promote communication and improve the relationship between people, so we need to pay attention to the proper use of language in interpersonal communication. Of course, in addition to the appropriate language content, the address used in communication should also be appropriate and appropriate. Proper address can narrow the distance between people and create a good communication atmosphere. If you don't address the other party properly in communication, it will easily cause the other party's disgust and uncooperative at the beginning of the conversation, which is not conducive to the favorable conduct of the conversation and even irritate the other party. Therefore, in interpersonal communication, we must learn to express ourselves appropriately.
The expression 1.2 should be appropriate.
In interpersonal communication, it is also necessary to choose a reasonable and appropriate way of speech expression. There are many kinds of language expressions. Because the content and purpose of people's conversation are different, we have no specific rules and regulations on language expression, but choose it reasonably and flexibly according to the actual context. The language expression here includes the choice of mood, rhetoric and sentence pattern. Of course, if you pay attention to these basic questions when expressing your thoughts, the communication process with the other party will make the other party feel comfortable, and if the other party is willing to listen, it will be very conducive to the continuation of the conversation. Don't beat around the bush in language expression, let alone avoid talking about some key contents. Be sure to clarify your purpose and the central theme of the conversation. No matter what feelings you want to express, whether it is happiness or pain, you should express them appropriately instead of complaining mechanically.
1.3 Speak politely and praise the other person appropriately.
No matter who you are, you want to be respected, and of course, language communication is no exception, which requires us to pay attention to politeness in the process of language expression. In the process of communicating with people, politeness comes first. Words such as "you", "please" and "thank you" can be used appropriately in language expression to make the other person feel friendly and willing to talk. Of course, we should also praise each other appropriately. Everyone wants to be praised by others. Of course, "praise" here is not flattery. This is a heartfelt compliment. In the process of communication, finding each other's bright spots and praising each other appropriately can arouse each other's interest and be willing to talk to you. Of course, the compliment here must be based on sincerity, which may have a multiplier effect.
1.4 should avoid causing controversy.
In the process of talking with others, some people are impatient and irritable. If they disagree with the other person's point of view, they will have an argument with others, which will make it difficult for the conversation to proceed smoothly and may lead to the other person's non-cooperation. Therefore, we should pay attention to avoid causing arguments during the conversation. If there are differences during the conversation, they should be resolved through consultation, rather than just arguing. It doesn't make sense, it won't achieve the purpose of conversation, and it will hurt feelings.
1.5 be sincere in your conversation.
Sincerity is the foundation of interpersonal communication, and any conversation is based on sincerity. When talking with people, the tone should be sincere and frank, so that the other person can feel your sincerity, trust you and be willing to talk openly with you. It can be said that sincerity is a bridge between people. Only sincere communication can build mutual trust, and of course, it can also bring you many unexpected opportunities.
1.6 took the opportunity to speak.
When communicating with each other, you should learn to read and make good use of opportunities. For example, when the other party is unhappy, saying something excessive or asking the other party to do something is likely to be rejected, causing the other party's disgust. Some words will have unexpected effects when spoken at the right time, so it is also a language art to be good at grasping the timing of speaking.
2. Conclusion
To sum up, people's growth, development, success and happiness are closely related to interpersonal relationships. Normal interpersonal communication and good interpersonal relationship are the necessary prerequisites for maintaining mental health and a happy life. Language is the most important and convenient communication tool for human beings. People can use it to express their feelings, exchange ideas and convey information. Therefore, no matter what job you are engaged in, being good at using communicative language will bring the charm of life to our communication.
What are the language arts of interpersonal communication? Step 2 feel inferior
Some people tend to feel inferior, even look down on themselves, lack self-confidence, have no courage to do things, are timid, follow others' advice, and have no opinions of their own. If this kind of psychology is not overcome, it will wear away people's unique personality, which is not conducive to the development of interpersonal relationships.
Second, cowardice
Mainly seen in inexperienced, inexperienced, introverted and inarticulate people. Because of cowardice, they dare not say what they think is right after careful consideration in interpersonal communication. This kind of psychology will also be observed by others, and as a result, they have opinions on themselves and are unwilling to become good friends.
Third, doubt.
When some people socialize or entrust friends to do things, they tend to look at each other with distrust, make unwarranted suspicions, catch shadows and make irresponsible remarks. For example, some people entrust their friends to do things, but when they do things themselves, they will ask others what their friends said. As a result, the relationship between friends was affected.
Fourth, rebellious psychology.
Some people always like to argue with others to show that they are different. I think everything, regardless of its merits, is bad if you say yes; If you're right, I'm wrong, making others dislike themselves.
Fifth, the game psychology
Some people treat making friends as a joke, constantly changing their minds, dealing with it everywhere, bragging and saying good things. When they meet a person, they will say how much they have contacted a person. This kind of interpersonal communication is only superficial, so there are no friends with deep feelings.
Sixth, greed.
Some people think that the purpose of making friends is to "use each other", and only associate with useful friends who can bring benefits to themselves, often "kick down the ladder". This bad psychology of greedy for money will damage a person's personality.
Seven, indifference.
Some people are indifferent to all kinds of things that have nothing to do with themselves, or mistakenly think that sharp words, aloof attitude and domineering are "personality", which makes others afraid to get close to themselves, thus losing some friends.
Eight, intervention psychology
Psychological research has found that everyone needs an inviolable living space; Similarly, everyone needs a psychological space of their own. No matter how close a friend is, there are personal secrets and inner worlds that he is unwilling to reveal to others.
Some people just like to inquire, inquire and spread other people's private affairs when they get along. This kind of person is keen to pry into other people's situation, and does not necessarily have any practical purpose. They are just low-level psychological satisfaction in prying into other people's privacy.
What are the language arts of interpersonal communication? 35% of college students have interpersonal problems.
A questionnaire survey was conducted among 747 students from 28 universities in China. The results show that 59% of the respondents show different degrees of interpersonal barriers, which are more common than other psychological problems.
This result coincides with the previous research. In 2005, 700 college students were studied, and it was found that 53.57% of them had interpersonal problems, among which 15.06% had serious interpersonal problems. The survey results in 2006 show that 44.7 1% of college students have behavior problems when they get along with others, and 9.28% of them have serious problems. From this point of view, about half of college students have obstacles and troubles in the process of interpersonal communication on campus.
Difficulties come from many aspects.
Wang Ling, a professor of psychology, believes that the reasons for college students' interpersonal barriers are all-round.
Social and cultural background. "The problem of interpersonal relationship not only puzzles college students, but is actually a common problem of all China people." In the cultural tradition of China people, the communication between people is obscure, and what they think is often not directly and clearly expressed, which brings difficulties to the smooth progress of interpersonal communication. "I really want to get close to some of my classmates, but they always beat around the bush. It's too tiring to deal with them like this! " Xiao Li (pseudonym), a college student in Beijing, complained to reporters.
"Nowadays, there are more and more only children among college students," Wang Ling said. "In the process of growing up, they didn't learn how to interact with people correctly." Parents' excessive attention to their children is intended to protect them, but it also makes them lose the experience and exercise of interpersonal communication. The study also found that 40% students' interpersonal skills are average or poor.
Pay attention to your personality. Wang Ling believes that nowadays college students pay attention to their own needs and pursue individuality, but they tend to ignore the feelings of others, resulting in misunderstandings and estrangement. In particular, dormitory members come from all corners of the country and have different living habits. If everyone goes his own way, interpersonal conflicts will easily occur.
The research of China Youth University for Politics also shows that the roommates that college students can't stand most are those who ignore others and only do things according to their own preferences.
"In addition, college students, girls and poor students with low self-confidence are more likely to have interpersonal problems." Wang Ling said.
Provide a communication environment for students
So, how should we solve the problems of college students in communication?
Wang Ling believes that, first of all, society and schools need to create a harmonious and caring atmosphere for college students. Only when the overall environment is harmonious can the interpersonal relationship of college students be improved.
Secondly, schools should provide more platforms for students to communicate with each other. For example, we often arrange some activities or organize college students to discuss topics they care about.
Finally, college students should try their best to improve their interpersonal skills. In addition to respecting others and tolerating the differences in interpersonal communication, if you find yourself troubled by interpersonal communication, you should find out the reasons in time and conduct self-review and self-adjustment. If you can't solve the problem yourself, you should know how to ask for help from others, listen to their opinions with an open mind, and consult a professional psychological counselor when necessary.
Principles of college students' interpersonal communication
1, equal communication
Equality mainly refers to the equality of attitudes of both sides. Each of us has our own independent personality, personal dignity and legal rights and obligations, and the relationship between people is equal. In the process of communication, if one party is condescending, domineering, giving orders and bossing around, then he will soon be isolated. College students often have strong personalities and refuse to admit defeat to each other. This spirit is worth advocating, but it must not be treated differently because of the objective differences between students in origin, family, experience and appearance.
Adhere to the principle of equal communication, we must correctly evaluate ourselves, don't be overbearing just by looking at our own advantages, don't blindly feel inferior just by looking at our own shortcomings, respect the self-esteem and feelings of others, and don't "look at people and make dishes".
Step 2 respect others
Everyone has his own personal dignity and expects to be respected on various occasions. Respect can arouse people's feelings such as trust and frankness and shorten the psychological distance of communication. Generally speaking, college students have strong self-esteem. Therefore, in interpersonal communication, college students should pay special attention to respecting principles, not damaging the reputation and personality of others, and acknowledging or affirming their own abilities and achievements. Otherwise, it will easily lead to interpersonal tension and conflict.
Adhere to the principle of respect, we must pay attention to respect classmates in attitude and personality, treat others equally, pay attention to language civilization and courtesy, do not play pranks, give classmates nicknames indiscriminately, and respect their living habits.
Step 3 be sincere with others
Sincerity is a bridge between people. Only when the two sides treat each other with sincerity can they build trust and forge a profound friendship.
To adhere to the principle of sincerity, we must have enthusiasm and love, sincerely help others without expecting anything in return, and sincerely criticize friends' shortcomings and defects. Seeking truth from facts about people and things, being able to express one's opinions on different points of view without duplicity, neither boasting to one's face nor slandering behind his back, and being sincere and frank with others.
4. Mutual assistance and mutual benefit
Interpersonal relationship is based on whether it can meet the needs of both parties. If both sides' psychological needs can be met, their relationship will continue to develop. Therefore, both sides should adhere to the principle of mutual assistance and mutual benefit. Mutual assistance means that when one party needs help, the other party should help the other party as much as possible. This kind of help can be material or spiritual; It can be mental or physical.
To adhere to the principle of mutual assistance and mutual benefit, we must get rid of extreme individualism, be kind to others and be ready to help others. At the same time, be good at asking for help. Others help you overcome difficulties, he will feel happy and can further communicate the emotional exchanges between the two sides.
5. Pay attention to credit
Credit is a successful partner, an intangible capital and an ancient tradition of the Chinese nation. The principle of credit requires college students to tell the truth in interpersonal communication, and their words and deeds are consistent. No matter how difficult the promised thing is, we should try our best to do it and spare no effort. If repeated efforts fail, we must explain the reasons sincerely, and we must not have the idea of "making do" or "coping". A trustworthy person can make real friends and good friends; People who break their promises can only be friends for a while or will eventually be abandoned.
Adhere to the principle of credit, be sure to arrive on time for appointments, return things on time, be suspicious, and make promises easily, which makes people happy.
6. Tolerance and generosity
Misunderstandings and contradictions often occur in interpersonal communication. College students have strong personalities and close ties, which will inevitably lead to contradictions. This requires college students not to haggle over every ounce in their communication, but to be modest, generous, restrained and patient, regardless of the attitude of the other party, regardless of the words of the other party, to be brave enough to assume their own behavioral responsibilities, so as to achieve "the prime minister can punt in his stomach." He is noisy, you are not noisy; He is fierce, you are not; He scolds, but you don't. As long as we are broad-minded, angry people will be bored. Tolerance and restraint are not signs of weakness and cowardice. On the contrary, it is a measurable performance, a lubricant for establishing good interpersonal relationships, and can "turn enemies into friends" and win more friends.
What are the language arts of interpersonal communication? What are the tips for interpersonal communication?
To learn to respect others from the heart, we must first evaluate others objectively and find out their advantages. You will find that your relatives, friends, colleagues, bosses or subordinates all have bright spots that you admire and deserve your respect. You will appreciate and praise them from the heart, and you will imitate them by taking their advantages as an example in behavior. At this time, you will respect and appreciate others from the heart, and you will reach the highest level of dealing with interpersonal relationships. On the other hand, if someone has sincere appreciation and respect for you, you will definitely like him sincerely and treat him sincerely.
Of course, one of people's weaknesses is that they want others to appreciate and respect themselves, but they are unwilling to appreciate and respect others. It is easy to see the shortcomings of others, and it is difficult to see the advantages of others. We must overcome these human weaknesses. Observing others and yourself objectively, you will be surprised to find that you still have many shortcomings, and everyone around you has something to learn and learn from. We can't deny others just because they are inferior to you, but we should appreciate and respect others just because they are better than you. You will be surprised to find that all the people you come into contact with in the world, as long as you observe carefully, can always find advantages better than you.
When you get along with your boss, colleagues and subordinates in an enterprise, if you can objectively explore the advantages of others and sincerely respect and appreciate others, your interpersonal relationship will be like a duck to water. But some people think that their talents are not satisfied. They see that the boss is not as convenient as themselves, think that the boss is not as convenient as themselves, look down on the boss from the heart, complain privately about the boss, and don't cooperate with the boss at work. As a result, I can't even handle my relationship with my boss well, let alone my colleagues and subordinates. Such people are bound to reap the consequences and find it difficult to survive in society.
There are many advantages in dealing with interpersonal relationships by appreciating and respecting people: first, the cost is the lowest, and there is no need to spend money to treat guests and give gifts, and there is no need to pretend to waste feelings; Second, the risk is the lowest, so you don't have to worry about complaining behind flattery, telling lies, worrying and dreaming uneasily; Third, you gain the most, because you can truly respect and appreciate others, and you will learn from others' advantages to overcome your own shortcomings and make yourself constantly improve and progress.
A person who knows how to handle interpersonal relationships with appreciation and respect will live well, and others will appreciate and respect him. A team that advocates appreciation and respect is a harmonious family. Every member of the team appreciates and respects others, and every member will be appreciated and respected by others. Everyone will feel comfortable, so the cohesion of this team will be improved.
Elements of building interpersonal relationships
real
Being sincere to others makes you unique. You are yourself, don't pretend to be anything else.
Some psychology books like to mention that you should pretend to be who you want to be. Its essence is that as long as you pretend to be an ideal person first, you can eventually become that person. But, in the final analysis, you are still pretending.
So abandon this hypocritical psychological dogma and try your best to do everything in your own way. Starting from your true thoughts and beliefs, starting from your true self, seeking promotion, trying new things and creating value.
The premise of establishing interpersonal relationship is trust. The most essential basis of trust is to believe that someone is a real person.
Be interested in others (not just make others interested in themselves)
It is true that interesting people will get attention, but I believe that people who are interested in others will be appreciated, because we always like people who are interested in ourselves.
Imagine that when you go shopping, the salesman comes to introduce the products to you. If he introduces products, he will also care about how to best help you and meet your needs. You must have a crush on him, not because he is an interesting person. On the contrary, if the salesman praises this great product one after another, the result will definitely be completely different. In fact, those successful salesmen in real life are the former.
When you show interest in others and want to know more about them, not out of terrible curiosity, but to provide better help or service, then the other person will be grateful and honored. Learning to appreciate the object of our service will increase the value of the service we provide.
Listen correctly for more information.
When you are interested in people, they will provide you with important information, which you can use to create value. For example, if you know that the boss hates long memos, then you know that you can impress him with short reports and win his favor. Or, at lunch with a client, she confided that she was looking for a new product because it was related to a problem that her 14-year-old son was interested in. You know this because you care about and ask about her family-and pay attention to the other person's answer.
Get to know others with your heart and seek information that will help you provide better service. Doing so will win the favor of the other party. Understanding and understanding their needs will increase the value of your services to them.