The violation handling platform will handle the confirmed violations and notify the merchants of the violation handling results through the message center. If the complaint handling merchant does not approve the violation handling, it may initiate a violation complaint within 7 days after receiving the notice of violation handling. If the complaint is not handled during the complaint limitation period, it is deemed that the merchant approves the illegal handling.
Treatment measures
1) Publicity and early warning: that is, on the message center, rule center and other pages of the platform, the improper behavior of the merchants is reminded and warned, or the executed treatment is publicized.
2) Seizure money. According to the severity of the violation, deduct a certain amount of deposit from the merchant's deposit account.
3) Restrict the store's authority: restrict the store's functions for a certain period of time, including but not limited to restricting product innovation, restricting participation in marketing activities, reducing search authority, shielding search, restricting cash withdrawal and payment, restricting orders, and closing down for rectification.
4) Deduct the payment obtained in violation of regulations, and deduct the payment generated in violation of business regulations.
5) Shop clearance: deduct all the deposit, terminate the agreement and never cooperate.
6) Associated stores/account numbers: The platform has the right to deal with the associated stores of illegal stores according to the severity of violations.
7) Illegal points management: the platform manages illegal points. When the integral reaches the node, the platform will process the node of the merchant.
8) Alternative measures such as reduction and exemption: In addition to breaking the law, if the business violates the law for the first time, unintentionally or slightly, it will enjoy the opportunity of reduction and exemption, education, learning and other alternative treatment according to the specific situation. In some scenarios, the platform can provide tools and services, such as early warning of violations, replacing punishment with examination and so on. According to the historical compliance management ability of the enterprise. Tik Tok outsourcing helps enterprises improve their compliance ability and reduce compliance costs.