Open the website of Lanzhou University Online Education College, log in to the student platform, click the password to retrieve, and enter your user name, ID number and verification code.

You can also retrieve your password in the following ways:

1, contact the learning center teacher;

2. Contact the learning service teacher at headquarters 0931-8910681;

3. Send an email to xsfw@dec.lzu.cn, the learning service teacher (reply within one working day).

Please indicate your name, the last 8 digits of your ID number, your student center and your major in the email.