1, find the teacher in charge of the Political and Educational Affairs Office of the school, explain the situation to be complained, and try to solve it.
2. Call the superior, that is, the local education management department to give feedback, explain the situation and deal with the problem.
You can take the following steps:
1. Complain directly to the National Open University: You can complain to the school by calling the school's customer service phone or sending an email to the school.
2. Complain to the teaching management department of Sensory Reed School: If your complaint is about teaching management, you can complain to the teaching management department of the school. Every school has a certain management system. You can consult the school website or management department to understand the specific complaint process.
3. Complain to the competent education department: If your complaint is not satisfactorily resolved, you can complain to the competent education department, such as the education department or the local education bureau. You need to describe your complaint in detail and provide relevant evidence to support it.
4. Speak on social media: I don't know if your complaint can't be effectively solved, you can post your complaint on social media platform. Through the exposure of social media, it can attract more people's attention and may be concerned and solved at a higher level.
The complaint process of National Open University includes two ways: written complaint and telephone complaint. The specific complaint object and handling process need to be determined according to different types of problems. After the complaint, a special person will be responsible for handling it, and feedback the handling situation in time.
As one of the largest adult higher education institutions in China, the National Open University has been committed to providing quality education and teaching services. However, in the actual operation process, some problems will inevitably occur. In view of these problems, the Open University of China has set up a perfect complaint channel for users to reflect and solve problems in time. At present, the complaint process of the National Open University mainly includes two ways: written complaint and telephone complaint. Among them, the written complaint refers to the written materials submitted by users to the relevant departments or mailboxes of the National Open University, which will be handled by special personnel; Telephone complaints are complaints made by users through the hotline published by official website, the National Open University, and will also be answered and handled by special personnel. Specifically, according to different types of problems, the complaint process of the National Open University will be different. For example, if it is about the quality of education and teaching, users can complain to the education and teaching management department of the school, and the school will handle it according to the actual situation and feedback the handling situation in time; If it is a question about the training program, users can complain to the college or the teaching center, and someone will handle it. Generally speaking, the complaint process of the Open University of China is relatively perfect, and users can make complaints in various ways and get timely feedback and handling. However, it should be noted that detailed information and evidence should be provided as much as possible when submitting complaints, so that complaint handlers can better understand and solve problems.
If users are not satisfied with the complaint results of the National Open University, can they continue to complain? If users are not satisfied with the complaint results of the National Open University, they can continue to complain. Specifically, users can complain to the higher authorities of the school or relevant regulatory agencies, or seek media or legal assistance. Of course, users are advised to know the relevant policies and procedures as much as possible before complaining, so as not to waste time and energy.
The complaint process of the National Open University provides users with a variety of complaints, and can feedback and deal with problems in time. However, it should be noted that the complaint process also needs to abide by certain rules and procedures to ensure that the problem can be effectively solved.
I hope the above content can help you. If in doubt, please consult a professional lawyer.
Legal basis:
Article 56 of the Civil Procedure Law of People's Republic of China (PRC) (revised on 20 17) If the third party thinks that it has an independent claim, it has the right to bring a lawsuit. Although a third party has no independent claim to the litigation object of both parties, but has a legal interest in the outcome of the case, it may apply to participate in the litigation, or be notified by the people's court to participate in the litigation. The people's court ruled that the third party who bears civil liability has the litigation rights and obligations of the parties. In the preceding two paragraphs, if a third party refuses to participate in the litigation because of something that is not attributable to him, but there is evidence that some or all of the contents of the legally effective judgment, ruling or conciliation statement are wrong, which damages his civil rights and interests, he may bring a lawsuit to the people's court that made the judgment, ruling or conciliation statement within six months from the date when he knew or should have known that his civil rights and interests were damaged. After hearing the case, the people's court shall modify or cancel the original judgment, ruling or conciliation statement; If the claim is not established, the claim is rejected.