University international business etiquette mainly studies the same-sex etiquette norms that people must abide by in the process of international business communication. The etiquette norms of different countries and nationalities have different contents, including country, religion, culture, political system and so on. The communication between customers and the success of business activities all come from exquisite etiquette.
Specific content of international business etiquette:
1, etiquette
Have a pleasant attitude and appropriate language. Speak naturally and confidently. Attitude should be amiable, and language expression should be appropriate. Don't use too many gestures, speak at a proper distance, and generally don't involve unpleasant things. Pay attention to speech speed, intonation and volume, which have great influence on the expression of meaning in conversation.
2. Etiquette and manners
In order to create a good communication image, we must pay attention to politeness, so we must pay attention to your behavior. Manners and manners are the expression of self-sincerity, and a person's external manners and actions can directly show his attitude. Be polite to others, be natural and graceful, observe the general etiquette of advancing and retreating, and try to avoid all kinds of impolite and uncivilized habits.
3. dress etiquette
Dress etiquette in the workplace is too bright, too messy, too exposed, too perspective, too short and too tight. Too messy means not dressing according to the standardized requirements of formal occasions. Messy clothes can easily leave a bad impression on people and make customers doubt the standardization of enterprises.
4, grooming etiquette
Basic etiquette principles: first, the principle of respecting people; Second, the principle of self-discipline, that is, self-denial, prudence, initiative, voluntariness, courtesy, self-comparison, self-reflection, self-demand, self-discipline, self-control, arrogance, duplicity; The third is the principle of moderation, moderation and control; Fourth, the principle of sincerity, treat people sincerely, treat people sincerely, don't take part in accidental amusement, and behave differently.