1。 The mayor's mailbox is nominally managed by the municipal government office, but actually managed and undertaken by the Municipal Bureau for Letters and Calls. Secretaries (government workers are secretaries) generally don't read the contents of the mayor's mailbox, let alone the mayor.

2。 Can they really get a reply? Specifically, the Bureau of Letters and Calls has a "Letters and Calls Section". After reading the letter from the mayor's mailbox, according to the principle of "territorial management, grading responsibility, who is in charge and who is responsible, and solving problems on the spot in time according to law", it is assigned and transferred to the relevant responsible units.

3。 Generally, the people who reply are "responsible units" (for example, I am a teacher, writing a letter to the mailbox of a city in western Shaanxi, reporting that I left the office in class. 40 minutes later, I came back to find that the office was smashed. Because I reported it to the school, the street education office and the district education bureau step by step, I found the party secretary of the district education bureau in the school inspection office and found that the office was smashed. Results: The mayor's mailbox (municipal bureau for letters and calls) was transferred to the district government bureau for letters and calls, and the district government bureau for letters and calls was transferred to the district education bureau. The district education bureau may be transferred to the street education office and handed over to the school for handling. The school principal found several people who smashed the office to study.