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How to improve nursing quality and implementation measures
Nursing quality is one of the direct and important indicators to measure the management level of hospitals. How to improve nursing quality is a problem faced by delicious nursing managers. Key words: nursing quality; Medical model; The traditional concept of management level holds that the quality of nursing is only the proficiency of injection, medicine distribution and various nursing operations, and whether the quality of life service is thoughtful. In recent years, with the continuous change of medical concept and the all-round development of holistic nursing, the category of nursing quality is not only the connotation of basic nursing, but also the quality of biomedical nursing, psychological nursing and social nursing. Change the disease-centered and simple nursing model in the past, and develop into a diversified nursing model in physiology, psychology and society. In short, it is "people-centered, guided by modern nursing, based on various professional cooperation, and taking nursing procedures as a means to provide patients with high-quality nursing quality." 1 methods 1, 1 Strengthen the training of new nurses and arrange pre-job training for staff, including the following aspects: ① In clinical nursing, nurses must establish the concept of "quality first" and have professional ethics, nursing safety and legal knowledge in their minds. Because the quality of nursing is related to the health of patients, we should take the quality of nursing as the top priority, strictly implement the core system of nursing, and put an end to all unsafe hidden dangers. ② Good outlook on life and professional motivation. Because nurses face patients most of the time, it requires nurses to love their nursing career with good professional mentality and motivation, and care for and care for patients from the heart. (3) keen insight. Can actively observe the patient's condition changes, understand the patient's various problems, assist doctors in the diagnosis and treatment of patients, especially when rescuing patients, be calm, flexible, have a high sense of responsibility and concentrate on their work. 4 accurate memory. Each task of work has strict time and specific quantity, as well as object requirements, which requires nurses to accurately remember nursing measures and implementation objects, time and quantity. ⑤ Strong perseverance. Nursing work is a complex and specific work, involving many interpersonal relationships, and often encounters various problems, difficulties, grievances, setbacks and misunderstandings, which requires nurses to use willpower and control, eliminate interference, restrain their words and deeds, and do a good job seriously. ⑥ Good communication skills. Language can bring trust and hope to patients, but it can also bring pain and despair. If the nurse is gentle, polite, warm and kind to the patient, the patient will feel at home and the disease will be alleviated. 1 2 Improve the knowledge level of nursing team. The service object of nursing work is living human beings, and nursing work is the most elaborate in the book Fine. Nurses should have a high sense of responsibility for patients and strictly abide by the operating procedures without supervision and knowledge. Any negligence in work may bring irreparable pain and loss to patients and threaten their health and life. Therefore, it is necessary to improve the level of nursing team and strengthen the continuing education and learning of nursing staff. (1) isolate them, actively participate in nursing college and undergraduate study, and improve their academic level and their own quality. (2) Studying overseas, we often send nursing backbones with good quality and high technical level in clinical nursing to our field for short-term study, and give academic lectures after returning to the hospital, so that nurses can learn new information, update their concepts, stimulate their interest and enthusiasm in learning, and adapt to the new nursing model as soon as possible. (3) All departments carry out self-examination of nursing quality, and the nursing department analyzes all kinds of problems existing in nursing work from aspects of nursing management, basic nursing, nursing document writing, disinfection and isolation, first-aid equipment, drugs and accident analysis. All kinds of problems in nursing work should be discussed, and corrective measures should be formulated until the improvement measures have been implemented. If the improvement measures are good, we should praise the progress of nurses, report to the superior management department and ask for the encouragement of superior leaders. Let every nursing staff do every nursing job well in a more standardized way. (4) Establish and improve various rules and regulations, including job responsibilities, work quality standards, emergency response plans and major nursing technical operations of personnel at all levels, so that nurses at all levels have rules to follow and systems to check. ⑤ The appointment system is implemented for the nursing staff in the whole hospital, and the person in charge of the nursing department and the head nurse are selected on the basis of merit. The head nurse employs nurses at all levels according to the actual situation of the department, and the nurses take up their posts according to their professional titles. Further improve the evaluation of nursing professional technical titles ⑥ In order to meet the needs of different patients, the hospital has set up items such as "family ward", "roll call service", "psychological consultation", "community service" and "patient satisfaction". Patients have the most right to judge the quality of clinical nursing work. Patient satisfaction is an important index of nursing work. Always pay attention to the existing and potential needs of patients and their satisfaction with existing services, and constantly improve nursing measures. Finally, we can reach and exceed the expectations of patients, gain their trust, and gain their understanding and cooperation. 2 Nursing Summary The significance of modern medical model in disease treatment and guidance is more and more accepted by people, which requires nurses to be more abundant, not only to master medicine and nursing, but also to have skilled operation techniques and use advanced instruments such as ventilator, ECG monitor and CT to realize humanized nursing. Nursing quality is an eternal topic for nursing managers. Hospitals should improve the overall quality of nursing staff through the implementation of various measures, so that every nursing staff can actively communicate with patients and help patients solve some practical difficulties, so that patients can get the best treatment and care during hospitalization. (Excerpted from Chinese and Foreign Maternal and Child Health 2011/kloc-0)