At present, the information of personnel, time, students and courses of the whole institution is unified into an OA system, and the business to be handled at different stages has specific applications in the system, from registration and signing, course arrangement to course evaluation and examination, and the whole process of electronic management is not only controllable, but also the whole process information is automatically archived, which comprehensively improves the management efficiency of educational institutions and focuses on teaching.
(Analysis of main business processes in education and training industry)
"Five Applications" to Optimize Services in an All-round Way
1, enrollment: electronic signing, student intelligence analysis.
OA's electronic enrollment system is based on "CRM customer management". By integrating various advertising marketing systems, real-time monitoring the business clues of various channels, tracking and managing the students in need throughout the process, and comprehensively improving the enrollment efficiency.
OA system helps education and training institutions to move cumbersome contracts online by connecting with the electronic business processing environment provided by the electronic signing platform, which solves the geographical restrictions of students in many online education institutions, reduces the selection and waiting time of students, and improves the enrollment efficiency.
2, placement: course classification enrollment, high-speed classes.
Similar to the placement of students in colleges and universities, students in educational institutions are often placed according to the courses they choose. How long does the course last and who are the teachers? This information can now be reported directly for review through electronic programs.
In order to better track the completion of each course, OA system integrates "project management" into it, and each course is a project to be completed, which can be tracked and supervised all the time, and the audit tracking effect is more intuitive.
3. Course arrangement: quickly coordinate resources and publish the course schedule.
OA's electronic system can make all kinds of resources transparent, shorten the coordination notice time, coordinate and arrange courses intelligently and efficiently at any time, simplify the curriculum arrangement of education and training institutions, and make teaching more efficient with accurate and efficient curriculum arrangement.
4, classroom evaluation: timely interaction, improve the channels of opinion.
With the help of OA system instead of paper, we can collect opinions permanently, collect opinions one by one in the course, leave no opinions in one class, fully understand what customers think, and constantly optimize and improve the service quality.
5. Exam: Efficient online arrangement, convenient for examination and evaluation.
The combination of online and offline examination methods in OA system is more conducive to improving the assessment efficiency of educational institutions. Not only can the test questions and correct answers be formulated directly in the system, but also the students' answers can be approved online, without manual work, and quickly; Reduce the trivial management of daily education affairs in educational institutions and comprehensively improve service efficiency.