What is the job of a course consultant and what are his skills?

1, through telephone and face-to-face communication with parents, tap the actual needs of parents and help parents understand the company's services;

2. Assess students and make feasible learning and progress plans;

3. Assist the supervisor to ensure the completion of planned sales and ensure the profit rate;

4. Pay a return visit to old customers and give feedback;

5. Develop new markets and increase new customers under the guidance of the supervisor;

6. Receive visiting customers and help them diagnose problems in their study;

7. Introduce the course of Nick's magic children's education to customers, and design courses that meet the needs of customers;

8. Help customers learn more about the company's service model and promote customers' learning in this center;

9. Track the course fee payment process and students' learning status;

10, complete the monthly course sales task and strive to exceed the target;

1 1, other work assigned by superiors.

How to be an excellent course consultant

First of all, talk about the basic qualities that curriculum consultants should have.

What kind of person is suitable to be a course consultant? I believe this is also a problem that puzzles the admissions director. In fact, the selection of course consultants is regular. As we all know, the most direct purpose of a course consultant is to recruit students, and he is essentially a salesperson. Therefore, the choice of course consultants is basically the choice of sales staff. Excellent salespeople have two basic qualities: empathy and self-motivation.

Empathy means that curriculum consultants must have the ability of empathy, and further, they should have the ability of empathy. In fact, the process of consultation is a process of dealing with people. As the saying goes, "everything is learned, and human cultivation is an article." The ultimate goal of counseling is to cultivate people's feelings. To do this, curriculum consultants must have the basic quality of empathy.

Everything has two sides, which is good from one angle and may be bad from another. From the perspective of consumer psychology, people who buy things first see the defective side, people who sell things first see the advantages of their own things, and everyone has a sense of self-protection.

Therefore, an excellent salesperson will not be anxious when the buyer refuses, because he or she understands that the buyer's refusal may mean the beginning of potential purchase; However, course counselors who have no empathy will be very upset, anxious and incoherent when they encounter this situation, and they will try their best to convince each other, which will lead to the growing resistance of counselors and eventually make it difficult to transform. How to evaluate whether the new curriculum consultant has empathy? In fact, the method is very simple.

The first method is to see if he has been talking to himself when communicating with the consultant. If you are always talking to yourself, talking to yourself without guiding the counselor to speak, it shows that his empathy ability is weak.

Why? The key to successful sales is to understand each other's needs. Only by guiding consultants to speak can we understand their needs. If the course consultant "sells" his ideas to the other party endlessly without fully understanding the other party's needs, it is easy to scare the other party away.

The second method is to see if they often interrupt each other when communicating with others. If you often interrupt each other in the process of communication, it shows that his empathy is weak. A person who often interrupts others shows that he has a strong personality and a strong subjective consciousness. When someone raises an objection, it is often difficult to accept it psychologically, and they feel that their self-esteem has been hit, but they don't understand that rejection is actually an instinctive reaction of people, not a complete confrontation, and eventually they fall into an argument with each other.

The third way is to see if it has a dispute with others on some trivial matters. We say that the ultimate goal of sales is consideration. If the course consultant often haggles over trifles with his colleagues, it shows that he is not good at thinking of others. When encountering problems, his first thought is his own interests, and he can't put himself in the other's shoes.

Rejection of sales is not terrible. But the terrible thing is that you don't know the real reason for being rejected. A course consultant who only cares about his own interests can never really understand the reason why the consultant refuses.

The fourth method is to test its misunderstood attitude. If you can explain it calmly or calmly when you are misunderstood, it shows that it has good empathy. As the saying goes, "it's not people with big mouths who eat more, but people with long lives who eat more"! Sales begin with rejection. If a person is rejected by others for a long time, he will gradually lose confidence and thus lose confidence in his work. This requires course consultants to keep a good attitude, "It is better to die than to die", and always remember this proverb.

Did the course consultant do anything? How's it going?

The work of course consultant is still relatively good, and this profession should have team spirit, professionalism and professional ethics; Enterprising, responsible and able to work under pressure;

The main job is to provide professional course system explanation to consulting customers, formulate personalized and professional learning courses according to customer needs, and finally realize course sales.

It is also necessary to arrange courses reasonably according to the actual situation of students to achieve the expected learning goals. Learning consultants visit students face-to-face and by telephone once a week to understand and track their classes, and talk by telephone once a week to create learning opportunities and supervision for students.

(3) Psychological course consultants expand reading:

Course Consultant Job Description:

1, responsible for course promotion and providing customers with professional course system explanation;

2. Design a professional and personalized course system that meets the needs of customers, so as to facilitate the signing of the contract and start the course;

3. Complete the work plan and monthly course sales tasks on time, and maintain the database of potential customers and students;

4. Follow up the payment process of course fees, establish a good relationship with students, and help students achieve their learning goals.

5. Attend regular meetings and trainings, and complete daily sales reports and contract amendments.

How to Be a Course Consultant (Course Consultant)

Sincere and dedicated, answer every consultant with all formal professional knowledge.

I was interviewed by a course consultant of a training institution. During the interview, the interviewer asked me some questions and made a scenario simulation. In fact, I also know that course consultants are sales.

I don't know what kind of personality you are. I think it's best to find a job according to my personality. If you like sales very much, you can wait for the company to inform you. If you are interviewing for this industry because you don't know what job to look for, I suggest you re-plan yourself. Otherwise, you will regret it then.

Why is it so difficult to recruit course consultants?

There are three reasons: coming.

1, the personnel of education and training institutions are arrogant, especially the course consultants. If the newcomers don't have systematic training and work confidence, they will be discouraged in the face of low basic salary and high performance goals.

Precautions:

1, the course consultant must make clear the daily telephone consultation target and invitation target. After you have a clear goal, do well in the present. An excellent teacher is an excellent psychologist. To put it bluntly, it is a big list of observing words and feelings, gaining insight into needs and prescribing the right medicine.

What parents say is not necessarily true. Don't take it seriously Some course consultants can let parents swipe their cards or pay a deposit in 3 minutes, and some are thirsty and finally leave! Psychology is very important, so is asking questions.

How to be a good course consultant

Hello, I'm glad to answer your question about how to be a course consultant. The main thing is to know where the main content of your course is. Course arrangement. And what are the advantages of the course? How to solve problems for customers by studying your course? What customers can get, I hope everyone can help and forget to adopt it.

What do course consultants usually do?

Course consultants are course salesmen, who provide professional course system explanations to consulting clients, formulate personalized and professional learning courses according to their needs, and finally realize course sales.

According to the actual situation of students, arrange courses reasonably to achieve students' expected learning goals. Learning consultants visit students face-to-face and by telephone once a week to understand and track their classes, and talk by telephone once a week to create learning opportunities and supervision for students.

A consultant is a professional who uses professional knowledge, skills and experience to help individuals or organizations solve problems or provide solutions through consulting techniques and methods. Such as psychological counselors, job seekers, management consultants, marketing consultants, strategic consultants, etc.

Course consultants generally appear in the education industry, and the computer technology company you interview should be a consultant.

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Knowledge requirements: Master degree or above is generally required. In the knowledge structure, we should have professional knowledge such as psychology, economics, sociology and management at the same time.

Skills requirements: undoubtedly, communication ability is the first; The ability to analyze and solve problems, the ability to use information, the ability to communicate with others and the sensitivity of oneself are all necessary for a consultant.

Experience requirements: you need to have a comprehensive grasp of all walks of life and mobilize all your knowledge reserves between questions and answers; Relevant working experience; Proficient in various evaluation tools and methods, and guide according to the needs of consultants.