Chinese public education has a special customer service team, which is responsible for answering students' questions and solving disputes such as fee refund. Students who are not refundable can call the customer service phone of Zhonggong Education or consult online to explain the problem in detail and ask the customer service department to give a reasonable solution.

Zhonggong Education is a training institution for civil servants, providing services such as national examination, provincial examination, career establishment, teachers, banks, postgraduate entrance examination, college entrance examination and other announcements, time, job list, registration, grades, test questions, online school, written interview counseling, IT training courses and so on.