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How to educate and train the front desk to communicate with parents?
Front desk, one of the centers of education and training school management, attaches great importance to the management of information distribution centers such as front desk brand image. What can the front desk do? Management window to deal with problems, communication window, sales window, information distribution center, teacher evaluation, market information distribution center, market information understanding (such as curriculum, subject advantages, tuition fees, etc. ) Understand parents' demand information (such as expectations of teachers) Understand parents' opinions (feedback to schools and teachers) Understand students and parents (feedback to teachers) Understand teachers' evaluation of abnormal situations (such as job-hopping and poaching people from other schools) The window image display of local brand image should be the display of internal image. The window to deal with problems can solve the problems of parents and students in the early embryo. We cann't get out of hand The school needs to give the front desk some right communication windows to guide parents to communicate with people who are familiar with the ring. Teachers can change their positions and change the window of recommending course sales to the desk to guide consumption (such as long-term learning awareness, Monday to Friday, learning awareness, etc.). The window of management is the management of students, educational administration (such as course arrangement), teachers and other aspects of the school. Where is the educational administration office? It's no use imagining things at the front desk. Not every employee is willing to take the initiative to report to the leader. The front desk is very important. She should manage the front desk, not the clerk. Don't always ask the leaders who will be the front desk provost and who will be the head of the campus. Where can I find people who can improve their performance, pay attention to the advantages of the front desk, have harmonious information feedback, solve problems accurately, save human capital in time and manage in place? The front desk is not a small clerk, but a good place for management.