1239 1 is the service telephone number of the Ministry of Education. You can call the hotline to report educational problems.
1239 1 can complain to the school, because 1239 1 is a special telephone for education services of the Ministry of Education. The establishment of this special number is to promote the disclosure of educational information, better serve the people and actively assist the work of the General Office of the Ministry of Education.
Article 19 of the Education Law of the People's Republic of China
The state implements a nine-year compulsory education system. People's governments at all levels take various measures to ensure that school-age children and adolescents enter school. Parents or other guardians of school-age children and adolescents, as well as relevant social organizations and individuals, have the obligation to enable school-age children and adolescents to receive and complete compulsory education for a specified number of years.