1. Complaints about private education and training institutions can be lodged with local civil affairs bureaus and education bureaus.

2. Complaints against official education and training institutions can complain to the local human resources and social security bureau or the relevant departments of the Education Bureau.

3. No matter what kind of educational institutions violate the law, they can report it through the platform of "3 15" Voice of Consumers ".

4, through judicial channels, safeguard their legitimate rights and interests according to law.