We should change our thinking and realize the importance of service. As a car driver, I try my best to concentrate when the motor starts, pay attention to safety when the wheels turn, drive on Wan Li Road, take every step well, keep a seven-point interval and leave three points to prevent accidents. There is always a sense of responsibility and security at ordinary times, but the sense of service is often not clearly defined. In the past, our job requirement was to fill the stations in Man Qin and treat the passengers positively and enthusiastically, but now we must understand the service from a higher level. Service should not only aim at initiative and enthusiasm, but more importantly, it is our responsibility to meet the needs of passengers. Only enthusiastic and sincere consideration for passengers can bring passengers satisfaction. No matter how good the car is, no matter how excellent the driver is, if the service is not perfect, the passengers will not be really satisfied, which requires us to have the awareness and keen perception of perfecting the service. It is the purpose of every driver's service to establish a good sense of service and receive visitors from all corners of the country with subtle service, sincere smile and fiery enthusiasm. As long as we have this awareness in our hearts, our drivers will have the basic conditions to become an excellent driver, which can better reflect their excellent professional ethics.

Focus on strengthening the sense of responsibility of team drivers, and constantly enhance their sense of professional responsibility for their work. Through the education of drivers' safety and driving skills, arrange special personnel to be responsible for the education and management of drivers, conduct regular safety study and training once a week, enhance drivers' service awareness and safety awareness, repeatedly find unsafe factors, and take effective measures to solve problems in time, and constantly strengthen their sense of professional responsibility. Focusing on the theme of safety and service in the education process, always remember "what do I do, what is my responsibility, and whether I have done my duty well". Long-term responsibility consciousness education has made everyone understand their responsibilities, regarded performing their duties as a habit and a normal state, and built a solid defense line for security services ideologically. Recruitment of public institutions

Improve the system and strengthen implementation.

Combined with the actual situation of vehicle management in government agencies and institutions, various rules and regulations are refined. Improve a series of rules and regulations, such as the Measures for the Management of Drivers' Post Objectives, the Vehicle Maintenance System, the Measures for the Management of Vehicle Use and the Measures for the Management of Oil Use, and earnestly implement them. Drivers must strictly abide by the rules and regulations of vehicle management, standardize service, improve service level, strengthen management education for fleet drivers, and do a good job in vehicle service with a good work style. Thoroughly implementing service safety is the fundamental guiding ideology, strictly implementing the relevant preventive measures formulated, and doing a good job in implementing various rules and regulations. Strictly abide by the relevant provisions of the Road Traffic Safety Law of the People's Republic of China, master the driving skills of special weather and dangerous sections, master the skills of turning, overtaking, turning around and reversing, and master the technical requirements for vehicles driving on expressways.

To standardize and strengthen the implementation of the safety management system, the system should not only stay in words, but also be implemented. It is necessary to strengthen the sense of responsibility of safety management personnel, carefully analyze the cause of the accident, and find out the weak links and dead ends of safety management. To further train and educate drivers in safety awareness, driving skills and professional ethics, we should carefully analyze the causes of accidents and find out the root causes of accidents. At the same time, drivers are retrained and re-educated through various effective means and forms to deepen their impressions, improve the safety awareness of all drivers, strengthen the training of driving skills, eliminate the bad mentality in driving work, and start from the details, so that everyone pays attention to safety. Strictly implement the system of dispatching vehicles, strengthen vehicle management, and educate drivers on professional ethics, so as not to seek personal gain from vehicles and put an end to driving without a license. No speeding, no drunk driving Strictly implement the driver's license system in vehicle management regulations, and it is strictly forbidden to take people and lend the car to others without permission. In order to prevent fatigue driving in vehicle scheduling, each driver must not drive for more than 3 hours continuously. Long-distance driving (one-way 100 km or more) must be checked by the traffic safety inspection team before driving. In order to ensure traffic safety and do a good job in basic management, we should be careful. ?

Give play to the role of mass organizations in party member and carry out self-examination and self-correction

Give full play to the vanguard and exemplary role of Comrade party member. While constantly improving the driving skills and service level, we should pay attention to playing an exemplary role, lead the masses to carry out their work with their own good image, and strive to make themselves a benchmark for the masses to learn. Do a good job in driver's ideological and political work, eliminate thoughts and emotions and solve practical problems. Make the driver get out of the car in no mood, and when he finds that his mood is unstable, he will not arrange to drive out to work for the time being, and strictly implement the system of three inspections of vehicles, so as to improve the ability and consciousness of employees to consciously abide by the rules and make the alarm bell ring.

Adhere to self-examination and self-correction activities. The motorcade should, according to the actual situation of its own line, focus on illegal inspection, adhere to the monthly symposium on illegal accidents and the daily help and education work of drivers, resolutely put an end to the "four pests" violations, and use all available means to resolutely curb the number of violations and accidents. Only in this way can drivers consciously abide by traffic laws and regulations, consciously correct all kinds of illegal acts and ensure safe operation. Adhere to the investigation of hidden dangers of accidents, investigate the established dangerous sections, and put an end to speeding. Conscientiously implement the vehicle safety inspection system, adhere to the "four don't let go" to investigate potential safety hazards, treat violations as accidents, treat minor accidents as major accidents, improve various management systems and strengthen supervision over their implementation, hold monthly symposiums for accident offenders, and carry out various safety education activities.

Strive to improve the level of fleet support

In order to deepen the "first-class service guarantee", all the comrades in the team are required to follow an unwritten rule, that is, always pay attention to actively soliciting opinions, requirements and suggestions from leaders, users and passengers, consciously establish a communication platform, and constantly improve and deepen service standards, service contents and various measures. In the team, through the regular meeting every Monday, we can exchange ideas and information with each other, feed back customers' opinions and suggestions, take the initiative to put forward reasonable suggestions, find gaps, problems and measures from our own services, fully mobilize the enthusiasm of each driver to participate in management, and effectively promote the improvement of service quality. Establish a "publicity column" and a "safety learning column" to inform the vehicle operation in a timely manner, and regularly publicize the vehicle operation, the use of funds and the fuel consumption of 100 kilometers; Use the "Safety Learning Column" to exchange experiences, skills, stickers and newspaper clippings of safe driving, learn from each other's skills and jointly improve their business level. Through communication, eliminate misunderstandings, resolve contradictions and enhance understanding; Through interactive communication, improve measures, strengthen management, and constantly improve service level and management efficiency. ?