Through discussion and analysis with administrators and counselors, the students who are studying and those who have dropped out of school are investigated and asked, and it is concluded that 1 leads to students dropping out of school and the contradiction between work and study is prominent. With the deepening of China's reform and opening up, professional competition has become more intense, the work assessment of employees has become increasingly strict and standardized, the pace of work and social life has accelerated, and students have great work pressure. Students in modern distance education study while working, and most of them have to cope with both work and study. Most students find time to study after work and life, and this kind of "crowded" time is often not much. The pressure of work is always greater than the pressure of study, so the conflict between work and study is aggravated in time and energy. If we can't do both, students will have no choice but to give up their studies and keep their jobs. 2. The pass rate of the course examination is low. This is one of the important reasons why students drop out of school. There are many reasons for students' unqualified test scores: first, modern distance education has different levels of students, low quality and poor learning foundation: from the pre-school cultural level, distance students can be undergraduate graduates, vocational graduates, students who failed in the college entrance examination, and even students who have not participated in the college entrance examination may participate in distance learning; From the age level, distance students span from teenagers to their forties and fifties. Second, some students did not finish online homework and tests on time and missed the course exam; Thirdly, in adult education, students hope to relax the examination requirements and pass the examination easily. The exam is strict, and students who pass by luck fail the course. Unqualified courses accumulate to a certain extent, and students lose confidence in learning and simply give up learning. 3. The course content is unattractive and the learning form is single. On the one hand, students are accustomed to the traditional face-to-face learning, while face-to-face learning in distance education is rare. The learning resources are mainly network courseware, and the learning methods are mainly students' autonomous learning, which is relatively simple. On the other hand, students feel that the learning resources are relatively old, which is far from the real work life, and it is difficult to apply what they have learned, which is of little help to their work. 4. The support service of distance education institutions is not in place, which can not solve the learning difficulties in time; Teachers and students are in a state of separation of time and space. Students and teachers and students are indifferent to each other. There is no campus atmosphere and no emotional support from classes and schools. 5. Student competition in distance education institutions. Some non-standard institutions make unprincipled promises to students, which meet the needs of some students who are unwilling to study only with diplomas, leading students to suspend their studies and choose new learning institutions. 6. The vast majority of students who drop out of school have poor self-study ability and learning confidence, weak self-control and self-control ability, and weak learning motivation; When there is a conflict between study and other activities, there is a lack of overall arrangement, and absenteeism and absence from exams occur from time to time, which leads to a great randomness in giving up study and learning.
The second is to support the service strategy to prevent and reduce students' suspension from school.
1, increase publicity and consulting services. Increasing publicity and consulting services can expand the popularity and influence of distance education institutions in society and increase students' sense of identity with distance education institutions. First of all, in the form of publicity, we should use a variety of channels and ways to carry out publicity. Make brochures and posters for offline publicity, set up a publicity and consulting service column on the online teaching platform for online publicity, and establish a call center for interactive publicity; Secondly, in the publicity content, we should provide students with comprehensive and meticulous service content, refine and subdivide the service content, and let students know all kinds of information of distance education as much as possible; Finally, in terms of propaganda attitude, we must take a proactive attitude by understanding the needs of students, rather than the service model of "waiting for him". Distance education institutions must do a good job in publicity and consulting services, so as to win the favor of students, increase the competitive advantage of distance education institutions, enhance students' sense of belonging, and let students learn knowledge happily, complete their studies and grow their talents in such schools.
2. Pay attention to the construction of rich online learning resources. Perfecting learning resources and making students have rich software and hardware learning resources and service personnel resources play a vital role in improving students' satisfaction. Distance education students learn through the network technology platform, and it is difficult to guide them through teachers when they encounter learning difficulties. Research shows that when a large proportion of distance learners encounter difficulties, they usually choose to find their own information first, and then choose a distance tutor. Therefore, they are eager for distance education institutions to provide them with rich online learning resources that meet the requirements of the times, and tutors can recommend more high-quality online resources for them to help them learn. Distance education institutions can provide convenient digital libraries for students, and recommend counseling materials and virtual laboratories suitable for students' professional and personality development.
3. Strengthen the training of students' online learning skills. Modern distance education takes network technology, mobile internet access and other media as carriers. Before students enter distance education institutions, few people know or use various learning platforms. Therefore, it is very important to strengthen the training of students' online learning skills in order to make students adapt to distance learning faster and better. It is necessary to provide students with centralized training on online learning platform applications such as online registration, online payment, homework submission, online testing, and curriculum reform examination, and conduct targeted technical training according to students' individual needs to meet their individual learning needs.
4. Strengthen teachers' teaching support services. In the process of learning support service in distance education, the role of teachers has changed into the server of students' learning process and the helper and supporter of students' whole learning process. Distance education students and learning support service personnel are in a state of separation of time and space, which requires modern distance education to have a learning service personnel with high professional quality and reasonable structure on standby at any time, ready to provide various support services for students and solve all kinds of difficulties they encounter in their studies. Solving every problem in students' study in time can greatly improve learning efficiency, help them finish their studies on time and improve their learning confidence.
5. Improve the overall monitoring of the learning process. Learning support service personnel of distance education institutions can observe and track students' courseware learning progress, homework completion and submission, test scores and messages in forums through online learning platforms, and provide timely and targeted learning strategy guidance services to students who can't complete tasks according to schedule, have learning difficulties and have problems with learning methods, remind and urge students in time, arrange learning time reasonably and control the learning process effectively. Introduce students' online learning points, and link the length of students' participation in forums, courseware browsing and online learning with their grades through points, so as to further mobilize students' online learning enthusiasm.
6. Develop a variety of campus cultural activities. Distance education institutions should organize colorful campus cultural activities so that students can feel deep emotional concern. You can communicate through QQ group and WeChat group. Learning+community-meet the needs of fragmented learning and build a circle of learning friends with theme discussion; Provide students with a broad platform for information interaction through learning forums, study seminars and other forms; Carry out competitions and group activities suitable for adults to enhance emotional communication and interaction between students and between teachers and students; Students help each other, learn from each other and make progress together, which really promotes the balanced improvement of learning efficiency of students with different learning levels.
7. Guide students to attribute correctly. In this survey, many factors affecting students' learning were collected, but we found that students and administrators made different attribution. The reasons for students' academic failure mainly come down to objective and external factors such as contradiction between work and study, housework burden, poor foundation, strict examination, inadequate service of schools and administrators, and problems with courseware and resources, while teachers mainly relate students' academic performance to internal and subjective factors such as learning confidence, learning motivation and self-control ability. From the perspective of attribution, we can make a correct judgment on the reasons for our success or failure in learning, and take effective measures to consolidate our achievements and make continuous progress; However, if students with poor academic performance and unstable learning behavior can find the reasons for the failure of learning behavior, correctly judge and take effective measures, they will certainly be able to change the backward status quo, and then catch up and step into the advanced ranks. Attribution theory points out that attributing the success and failure of past learning to internal and external factors, such as stability or instability, is the key to influence the expectation of future learning success and continuous efforts. Some students attribute their academic failure to external and stable factors (such as busy work and difficult courses). ), thus reducing their expectations of success, losing confidence, stopping studying hard, and eventually leading to the suspension of their studies. Therefore, if the administrators of distance education can guide students in time and attribute the failure to their own internal, controllable and unstable factors, they will enhance the motivation of students' success, further enhance their learning confidence, and make them persist in studying hard, so that they may embark on the road to success again. The reasons for students' academic suspension in distance education are very complicated. There are not only external factors, but also students' own learning foundation, learning motivation and learning emotional will. Therefore, in the teaching management of distance education, it is a systematic project to improve students' academic completion rate and reduce the wastage rate, which requires the joint efforts of all departments and personnel of distance education institutions. It is necessary to provide all-round and whole-process learning support services from the aspects of motivation and attitude, learning cognitive strategies, subject learning content and management services. It is necessary to provide both subject learning support services and non-subject learning support services. We should vigorously strengthen the work of learning support services, and managers should especially strengthen communication with students with learning difficulties, help them overcome emotional and will obstacles, and try to avoid the occurrence of students dropping out of school.
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