Current location - Education and Training Encyclopedia - Educational Knowledge - What are the well-known CRM systems and their advantages and disadvantages? Can you give a brief introduction? It's better to have a leaderboard or something. It should be 20 16.
What are the well-known CRM systems and their advantages and disadvantages? Can you give a brief introduction? It's better to have a leaderboard or something. It should be 20 16.
The rapid development of science and technology in the era of "internet plus" makes emerging enterprises expand vigorously, and traditional enterprises will struggle if they are not transformed and upgraded as soon as possible. With the deepening of economic globalization, China's manufacturing industry has developed rapidly, but only with the help of big data, cloud computing and mobile Internet technology can enterprises achieve better development. With CRM, the enterprise operation has full scientific and accurate data support, constantly summarizes the marketing and management experience, and constantly improves the business process of the enterprise, thus winning more income. Let's take a look at the latest ranking of CRM in the past 20 16.

I. Oracle Bone Inscriptions

Oracle can provide a comprehensive end-to-end customer lifecycle solution. Siebel CRM integrates transaction processing, analysis and collaboration functions to manage all customer-oriented operations. With customized solutions for more than 20 industries, Siebel CRM provides comprehensive internal deployment and hosted CRM solutions. These solutions are tailored to industry requirements, providing role-based customer intelligence and pre-integration.

(Screenshot of Oracle Bone Inscriptions official website)

Second, Microsoft.

Through CRM management, business departments can fully grasp the sales process with customers and estimate the future sales revenue by controlling the sales link, so as to constantly adjust the relevant strategies in the sales process until they win customers and form orders; At the same time, through subsequent conversion, we can understand the situation of customers' accounts receivable, and then make a comprehensive evaluation of customers.

(Microsoft CRM official website screenshot)

Third, Salesforce.

Salesforce, founded in 1999, as the most famous CRM software service provider in the world, still tops the list this year without any suspense. The products provided by Salesforce are based on customer/service integration platform, which enables customers to customize and integrate with independent software vendors. Its product advantages mainly focus on powerful customization function, standard or customized report and analysis, possibility of expansion and marketing automation. Most of the customers signed by Salesforce in China are large enterprises with relatively strong strength. But its high consulting fees and customization fees are not suitable for domestic small and medium-sized enterprises. In addition, Salesforce has no branch in China, and its server is located abroad, so it can only provide services through agents. Not paying enough attention to China market leads to uneven service level, which restricts its development in China.

(Screenshot of Salesforce official website)

Fourth, UFIDA.

UFIDA CRM refers to the customer relationship management system in UFIDA system. After UFIDA acquired TubroCRM software in 2008, the CRM products in UFIDA system began to improve and enrich. Nowadays, UFIDA CRM products have become an important component module in UFIDA system.

(Screenshot of UFIDA official website)

Five, Peng Wei CRM software

As a representative of professional CRM manufacturers in China, Peng Wei Software is one of the earliest enterprises focusing on CRM software research and development in China. After more than ten years' development, Peng Wei Software has formed an R&D team consisting of R&D center of headquarters, Nanjing R&D base and Shenzhen Weipu R&D center. Peng Wei has formed a service ecosystem of CRM management software industry with more than 20 molecular companies, more than 200 service experts and more than 500 partners, providing enterprise users with one-stop innovative products, services and cloud applications of CRM management software and IT consulting.

(Peng Wei CRM software official website screenshot)

Six, Kingdee

"Cloud management" in Kingdee's auxiliary brand logo refers to an innovative management mode promoted by using emerging technologies such as social network, mobile Internet and cloud computing. Kingdee organically integrates the emerging technologies in the cloud computing era with the CRM system to form a social CRM with the characteristics of the cloud era, which really makes cloud management within reach.

(Kingdee official website screenshot)

Seven, easy to sell

Sales Easy completely reconstructs CRM by using advanced mobile, social and cloud technologies. Changing the design and experience of traditional CRM processes and forms, Sales Easy takes "people" (salespeople) as the center for the first time, and perfectly integrates core functions such as sales process, sales knowledge base, teamwork and daily office. Through the convenient and easy-to-use mobile terminal, CRM system has really become a sharp weapon for salespeople to move their offices and place orders, rather than a shackle of efficiency, thus comprehensively improving the efficiency and performance of sales teams.

(Selling easy official website screenshot)

Eight, enjoy selling customers

Self-developed SaaS solution for mobile sales management has revolutionized traditional office software such as OA and CRM through new technologies such as cloud computing, mobile Internet and big data, and integrating simple and easy-to-use product interaction concepts such as Weibo and WeChat. The core value is to provide enterprises with integrated sales management solutions such as sales behavior, sales process, sales collaboration, customer resources and sales team culture. , comprehensively improve the ability and performance of the sales team and help the development of the enterprise.

(Enjoy the screenshot of official website)

Nine, Baihui

Baihui is the exclusive operator of Zoho in China. Keeping pace with international advanced information technology and management ideas at all times and providing standardized customer relationship management solutions including marketing, sales and service for domestic enterprise users are the first choice brands to help enterprise managers tap customer value and increase sales revenue. In the market environment where CRM homogenization is serious, Baihui is convinced that good products need to be polished constantly, and at the same time, they should be updated iteratively at least three times a month to make products convenient, humanized and have excellent customer experience.

(Screenshot of Baihui official website)

Ten or eight hundred guests.

Founded in June 2004, Baeke is the world's leading supplier of next-generation enterprise management software, dedicated to providing customers with products, services and solutions based on PaaS management automation platform, and creating long-term value and potential growth for customers. Social enterprises can realize the communication between enterprises, enterprises and customers, and customers and customers, efficiently integrate the resources of enterprises, organizations and individuals, build brand-new management modes and commercial operation means, and provide a brand-new cooperation platform for enterprises.

(Screenshot of official website 800 passengers)

XI。 XTools

Enterprise vitamins are a healthy development concept of enterprises advocated by XTools: focusing on the scheme that can integrate enterprise concepts, execution, personnel and management tools. Just as vitamin C can promote the absorption of iron and vitamin D can promote the absorption of calcium and phosphorus, "enterprise vitamin" makes the information between managers and employees smooth, allowing enterprises to enter an effective cycle including setting goals, implementing goals, process control and result feedback. Although it is trace, it is as indispensable as human vitamins.

(XTools official website screenshot)

Twelve. European Commission (European Commission)

EC, made by Tencent &; UFIDA jointly invested to provide enterprises with a cloud platform for connection services and data services. The platform consists of three cores: e-commerce sales, e-commerce enterprise credit and e-commerce customer service. At present, the number of EC service enterprise users has exceeded 654.38+million, and the market share of enterprise users is the first, and the customer activity is the first. More than 30 million sales activities are conducted through e-commerce every day, and more than 5 million new sales opportunities are generated.

(European Community official website screenshot)

XIII. Cloud Movement in China

Shenzhou Yundong CloudCC was established in 2008. The core technology comes from the broadband research laboratory in North Carolina, USA, and the products are supported by small enterprises with 20 or 30 employees to enterprises with 10,000 employees. Because of its powerful customization function, it is hailed as a living enterprise management software, which grows with the business growth of enterprises. Known as domestic salesforce, its products are more in line with the application characteristics of domestic enterprises and institutions, and many listed companies have successfully migrated CloudCC from Salesforce. ?

(Screenshot of Shenzhou Yundong official website)

Fourteen ren woxing

As a leading enterprise management software manufacturer in China, Ren Woxing owns many brands such as China's well-known trademarks "Guanjia", "Ren Woxing" and "Qianfangbaiji", and has more than 65,438+0,000 consulting service centers in six regions of China. Products cover invoicing, finance, ERP, CRM, OA, e-commerce and mobile commerce. At present, Ren Woxing software products have been successfully applied to more than 700,000 domestic and foreign enterprises. "Ren Woxing Consulting" is a "high-end brand" of Ren Woxing Group, aiming at helping growing enterprises.

(Screenshot of Ren Woxing official website)

XV. Zhibang International

Zhibang international CRM series is based on the whole process of customer life cycle, with customer information and sales process management as the core, and integrates pre-sales, sales and after-sales management. Customers at different stages adopt different interaction strategies, fully integrate customer resources, prevent customer turnover caused by staff turnover, integrate call centers, respond to customer needs quickly, improve customer satisfaction and loyalty, and comprehensively enhance the competitiveness and profitability of enterprises.

(Screenshot of Zhibang International official website)

Sixteen, know the guests

It has been 8 years in the field of CRM. We have been exploring the integration of standardized applications and personalized requirements, extracting the commonness of multiple enterprise application points, connecting enterprise sales and customer management, and forming a powerful CRM system. Zhike CRM insists on establishing private data intangible assets in the form of private cloud deployment, and combines mobile CRM applications to help enterprises refine the value of core data and realize the management of core sales process. Around Zhike CRM products, we have also established an efficient product R&D, sales, implementation and service team.

(Zhike official website screenshot)

171 billion customers

Eco-CRM is a customer relationship management system based on SaaS model, and it is an internet management system for sales departments of enterprises to carry out sales management, marketing management and customer service management. The operation is simple, flexible and easy to use, which solves all kinds of problems faced by enterprise sales management, helps enterprises realize information management and promotes the steady growth of sales performance.

(Ecotech official website screenshot)

Eighteen, wisecrm

WiseCRM is a brand-new CRM solution launched by Shanghai Enterprise Software Technology Co., Ltd. 360-degree customer relationship management will help your enterprise better manage customers, improve sales success rate and provide high-level customer service. Shanghai Enterprise Software Technology Co., Ltd. is a dynamic company, established in July 2002. The company is positioned as a software developer providing application software for small and medium-sized enterprises, and is committed to providing small and medium-sized enterprise customers with the energy and tools to improve their performance.

(WiseCRM official website screenshot)

Nineteen, Winbond Cloud CRM

Intelligent Mobile crm Winbond Cloud focuses on solving sales management problems: customer development, customer follow-up, customer safety, personnel supervision, team training, process control and decision-making, providing enterprises with all-round one-stop sales management solutions, which has helped 20,000 enterprises achieve performance growth.

(Hua Bangyun official website screenshot)

Twenty, customers have no worries.

Customer Worry-Free is an Internet service for small and medium-sized sales teams and salespeople from all walks of life to manage and maintain customer relationships. Committed to providing simple, easy-to-use and practical customer relationship management services for small and medium-sized sales teams and salesmen.

(Customer worry-free official website screenshot)

Refer to the senior self-media Baidu Baijia number: /builder/preview/s? id= 1559840452839739