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I understand why you can't get an education.
Network problem, version problem.

1, network problem. To know your education, you need an internet connection. If the network is abnormal or disconnected, you can log in, so you can log in to the new network again.

2, the version problem, I understand that when the version of your education is too low, there is no way to log in. At this time, you need to update the version in the application market. After updating, you can log in again.