Management principle test questions

Course code: 00054

1. Multiple-choice questions (there are 20 small questions in this big question, with each small question 1 point, totaling 20 points)

Of the four options listed in each question, only one meets the requirements of the topic. Please fill in the code in brackets after the title. Wrong selection, multiple selection or no selection will not be scored.

1. The manager spends most of his time directly supervising the work of his subordinates. He must not be ().

A. foreman B. general manager

C. foreman D. workshop director

2. The theory of upgrading management to science for the first time in human history is ().

A. Behavioral science

C. General management theory D. Management

3. There are various types of external environment of the organization, among which the most uncertain and complicated environmental state is ().

A. Simple and dynamic B. Simple and stable

C. Complex dynamics D. Complex stability

4. In the process of management activities plays a primary and leading role is ()

A. Plan B. Organization

C. Leadership D. Control

The market share of a factory's products is about 20%. In the new round of planning, the market share should reach 40%, and this 40% is ().

A. Control the target B. Break through the target

C. Uncontrollable targets D. Conventional targets

6. There is a specific relationship between environmental factors and organizational structure. It is found that the organizational structure corresponding to a stable environment is mostly ()

A. Organic B. Mechanical

C. Combination of organic and mechanical

7. Starting from the overall interests, the management who implements unified command and comprehensive management of the organization and formulates organizational goals and major policies is ()

A. Strategic planning layer B. Tactical planning layer

C. Team operation layer D. Operation management layer

8. The relationship between management width and management level is ()

A. Direct ratio B. Inverse ratio

C. proportional D. it doesn't matter

9. In the management of Six Sigma, the "defect" in the "million opportunity defect" refers to ()

A. customer dissatisfaction caused by product quality B. customer dissatisfaction caused by product price

C. Customer dissatisfaction caused by product after-sales service D. All situations that lead to customer dissatisfaction

10. Drucker, an American management scientist, once said, "If everyone has no shortcomings, the result will be an ordinary organization at most." This reflects the staffing ()

A. Principle of clear job requirements B. Principle of consistency of responsibilities and rights

C. The principle of fair competition D. The principle of employing people's strengths

1 1. The skill requirements for senior, middle and lower managers are different. According to the proportion of three skills in their skill composition, the skill requirement for low-level managers should be ().

A. technical skills, interpersonal skills and conceptual skills B. interpersonal skills, conceptual skills and technical skills

C. Conceptual skills, interpersonal skills and technical skills D. Conceptual skills, technical skills and interpersonal skills

12. Internal promotion has many advantages. The following advantages that do not belong to internal promotion are ().

A. Members in the organization have a good understanding of the history and present situation of the organization, and can be competent for the work quickly.

B has a wide range of sources to meet organizational requirements and the ability to recruit first-class talents.

C can stimulate the enterprising spirit of organization members and strive to enrich and improve their own knowledge and skills.

D. The opportunity of job change can improve the interest and morale of organization members and make them have a good working mood.

13. The orders and instructions issued by superiors to different subordinates are not allowed to contradict each other, which reflects the () in leadership work.

A. Principle of goal indication B. Principle of goal coordination

C. Principle of command consistency D. Principle of direct management

14. According to the point of view of management grid theory, the management that doesn't care about people, doesn't produce, doesn't act, and only plays the role of "messenger" belongs to ()

A. Collective management B. Poor management

C. Country club management D. Authoritarian management

15. Which of the following is the benefit that the team brings to the organization? ( )

A. Promote cross-functional communication and understanding B. Improve personal communication skills

C. Improving the quality of work and life D. Improving problem-solving skills

16. The key link in the communication process is ()

A.b. coding, decoding and feedback

C. Coding, decoding and communication channels D. Information feedback

17. director Li of the center announced at the meeting that the company plans to develop a new product according to market demand, and will reward relevant personnel with 65,438+10,000 yuan. After understanding the demand and characteristics of the new product, Xiao Wang thinks that he is likely to complete this task, so he is very enthusiastic. According to the expectation theory, the reward of 6,543,800 yuan+10,000 yuan belongs to ()

A. Motivation B. Expectation

C. probability D. valence

18. Li Ming is a new employee with short working hours. He is active and willing to work, often exceeding his tasks and being rewarded by the leaders many times. His enthusiasm is growing. What kind of reinforcement did Li Ming's leadership adopt? ( )

A. Actively strengthen punishment

C. negative reinforcement D. disappearance

19. The most basic and critical thing in the operating budget is ().

A. sales budget and production budget

C. Direct material procurement budget D. Marketing and management expenses budget

20. The management level of the production workshop of Eastman Kodak Company once reached 13 floor, which blocked the contact between the general manager in charge of production and the workers. Now, with the help of the information system, the management level has been reduced to four levels. This reflects the role of management information system and technology. ( )

A. promote the change of management style B. lead to flat organizational structure and horizontal communication.

C. triggering business process reengineering D. establishing and maintaining organizational competitive advantage

Second, multiple-choice questions (there are 5 small questions in this big question, 2 points for each small question, a total of 10 points)

At least two of the five options listed in each question meet the requirements of the topic. Please fill in the code in the brackets after the title. Wrong selection, multiple selection, less selection or no selection do not score.

2 1. The principle to be followed for partial projects is ().

A. Try to be at least B. The organizational structure should be flexible.

C. Ensuring the goal D. Balanced distribution

E. Independent inspection department

22. In the elaboration of the principle of responsibility and right consistency, the correct one is ().

A. managers must have enough power to carry out the plan.

B. the power of managers is largely manifested in the degree of autonomy.

C. responsibility is the task and obligation of managers.

D. managers must be treated in spirit rather than in substance.

E. managers must get corresponding treatment in material, not in spirit.

23. The theoretical research on leadership has ()

A. Leadership personality theory B. Reinforcement theory

C. Leadership behavior theory D. Leadership contingency theory

E. hierarchy of needs theory

24. The role of team members in supporting effective teamwork is shown as ()

A. Take responsibility for learning B. Have a sense of responsibility

C. Take a systematic view D. Service-oriented

E. Respect internal customers

25. The following indicators belong to the operating ratio is ()

A. Market share B. Quick ratio

C. Relative market share D. Inventory turnover rate

E. input-output ratio

Third, the noun explanation question (this big question has 5 small questions, each with 3 points, totaling 15 points)

26. Management

27. The principle of restrictive factors

28. Core competitiveness of enterprises

29.motivation

30. Decision support system

4. Short answer questions (4 small questions in this big question, 5 points for each small question, a total of 20 points)

3 1. With the advent of the era of knowledge economy, the management mode of organizations has changed, and learning organizations have emerged. Please briefly describe the characteristics of a learning organization.

32. Briefly describe the overall environment of the organization.

33. Briefly describe the essence of six-horse management and its cycle process.

34. What are the commonly used evaluation criteria when comparing the five forms of formal communication?

5. Essay question (this big question is 2 small questions, each small question scores 10, with a total of 20 points).

35. Enterprises originally engaged in the production and operation of down series products. After it accumulated some funds, it investigated and analyzed the supply and demand of microwave ovens in China market, made decisive strategic adjustment, turned to microwave oven production, and finally became a market leader. Please discuss the role and characteristics of correct decision-making in enterprises accordingly.

36. What problems should be paid attention to in practice if the organization's control work is to operate normally and achieve the expected effect?

Six, case analysis questions (this question 15 points)

37. Enterprise A is a garment manufacturing enterprise under a private group company. Due to the expansion of the business scale of the group company, since 2009, the group headquarters decided to hand over enterprise A to the general manager hired by the company and his management team to be fully responsible for its operation and management, and enterprise A was responsible for procurement, production, sales and even finance, and the group headquarters no longer asked about the daily business affairs of enterprise A. During this period, the group headquarters did not ask the management of enterprise A to report to the group company regularly, nor did it put forward any clear requirements for the management objectives of enterprise A, but only made an informal commitment. If the enterprise is profitable, it will reward the management of the enterprise, and the specific reward method and amount are not clear. Under this management situation, after two years' operation, problems appeared at the end of 20 1 1.

The group company found that the production management of enterprise A was very chaotic and the accounts were unclear. Material errors often occur in production, the rate of defective products is high, the production discipline of employees is lax, and even some salesmen take kickbacks in procurement without permission, and the entrusted processing fees are not recorded. At the same time, due to unclear accounts, the group headquarters and the management of garment enterprises have different opinions on whether the enterprise is profitable. The headquarters thinks that the company's investment of tens of millions of yuan in the past two years has not been rewarded, which belongs to the poor management of enterprise A, while the management of enterprise A thinks that the company has reduced losses and increased profits in the past two years, and the decision-making level of headquarters has not fulfilled its promise to reward the management of enterprise A. ..

Faced with the problems existing in the management of enterprise A, the headquarters decided to take back all the decentralized management rights and put enterprise A in charge of management again ... As a result, the management of enterprise A felt that the power was marginalized, the headquarters did not trust it, the work enthusiasm was affected, and the operation was in trouble.

Answer the following questions according to the case:

(1) What is centralization and decentralization? What is its measurement symbol? (8 points)

(2) How do you think enterprises should get out of the management dilemma? (7 points)