1. Enhance employees' understanding of communication behavior.
The biggest obstacle to communication is that employees misunderstand or don't understand your intentions accurately enough. To avoid this problem, you can ask employees to give feedback on your intentions. For example, when you assign tasks to employees, you can ask them, "Do you understand what I mean?" At the same time, employees are required to repeat tasks. If the content of the retelling is consistent with your intention, it means that communication is effective; If employees have any deviation in understanding your intention, they can correct it in time. Or, you can observe their eyes and other gestures to see if they receive your message.
2. Use different languages for different people.
In the same organization, different employees often have different understandings of the same word because of their different ages and educational and cultural backgrounds. In addition, due to the deepening of specialization, different employees have different "jargon" and technical terms. And you often don't notice this difference, thinking that what you say can be properly understood by others, thus causing communication obstacles.
Because language may cause communication barriers, as a clothing store manager, you should choose words that employees can easily understand to make the information clearer. When conveying important information, in order to eliminate the negative impact of language barriers, you can tell the information to people who are not familiar with the relevant content first. For example, before formally assigning tasks, let employees who may be misunderstood read the written speech and answer what they don't understand.
3. Stay rational and avoid emotional behavior.
When receiving information, the recipient's mood will affect their understanding of the information. Emotion will make it impossible for us to carry out objective and rational thinking activities, and instead it will be emotional judgment. When communicating with employees, store managers should try their best to exercise rational restraint. If their emotions are out of control, they should suspend communication until they calm down.