① Personal center application. Please use PC instead of mobile phone for official website operation. (Log in to the personal center-enter your account password-click on the order on the left-view the details of the order-click on the service record-click on the application for after-sales-write down your reasons-click on submit).

2 Appoint a time and wait (this step is very important, and the refund is fast or not, the key depends on this step). If this negotiation has no result, you can complain!

③ Confirm the refund amount and submit the bank card or Baidu wallet.

(4) I will be here soon after receiving the refund message. It will arrive two days after receiving the text message at the latest.

Refund chat, try to chat with Suntech APP, take a screenshot of each chat, and leave a recording on your mobile phone.

Can negotiate, can't negotiate and complain!

The refund must be clear, let the class teacher APP leave a message, how much to refund, when to refund, and return it there. There can be no ambiguity, there should be screenshots here.

The whole refund process is the same as a treasure. When the online application is processed, the other party agrees to refund, and then the down payment is refunded to the bank card, and the loan is refunded to the third party.