2. Find and click "Service" in official website.
3. Click "Write Complaint" in the new webpage that opens.
4. Generally, you need to register an account, and make a complaint after real-name registration system.
5. After registering and logging in, you can make a complaint, and you should fill in the detailed information and personal contact information truthfully in order to carry out the follow-up work.
Legal basis: Education Law of the People's Republic of China
Article 31 The sponsors of schools and other educational institutions shall, in accordance with the relevant provisions of the state, determine the management system of the schools and other educational institutions they run.
Principals or principal administrators of schools and other educational institutions must be citizens with People's Republic of China (PRC) nationality who have settled in China and have the qualifications prescribed by the state, and their appointment and removal shall be handled in accordance with the relevant provisions of the state. The headmaster is responsible for the teaching and other administrative management of the school.
Schools and other educational institutions shall, in accordance with the relevant provisions of the state, ensure that the teaching and administrative staff participate in democratic management and supervision through organizational forms such as teachers' congresses.
Thirty-second schools and other educational institutions with legal person status shall obtain legal person status from the date of approval of establishment or registration.
Schools and other educational institutions shall enjoy civil rights and bear civil liabilities in civil activities according to law.
State-owned assets in schools and other educational institutions belong to the state.
School-run industries established by schools and other educational institutions shall bear civil liabilities independently.