Telephone hotline for psychological assistance during the epidemic in Jinan; Jinan Epidemic Prevention and Control Center Tel

In order to give full play to the professional advantages of Jinan social workers' organizations and Qilu Harmonious Messenger in epidemic prevention and control, under the guidance of Jinan Civil Affairs Bureau, Jinan Social Workers' Association now announces the psychological assistance hotline for social workers' organizations in the city to deal with the COVID-19 epidemic. A total of 200 operators provide psychological support, psychological counseling and other services for the general public to alleviate negative emotions and prevent and alleviate psychological troubles caused by the epidemic. If necessary, the general public can call the hotline for help according to the published service area and connection time.

Hotline service hours

The psychological assistance hotline will be opened from the date of announcement, and the end time will be notified separately. Wiring time: 9: 00- 1 1: 30, 13: 30- 17: 00.

Psychological assistance object

1. Medical personnel, grass-roots frontline workers and their families in the front line of epidemic prevention and control;

2. Diagnosed persons, asymptomatic infected persons, home isolation and centralized isolation personnel and their families in COVID-19;

3 children and adolescents with learning difficulties or parents with educational confusion due to the epidemic; 4. The elderly, the disabled and other civil servants who need psychological counseling and psychological support because of the bad mood of the epidemic.

Forms of psychological assistance

Give priority to with hotline psychological counseling service. Social work agencies can also provide services in the form of WeChat, QQ or other online services according to their own conditions. After dialing the hotline, the consultant can select the wiring staff from the list to provide psychological consultation.

Related instructions

During the development of the psychological assistance hotline, social workers are not allowed to collect any form of remuneration such as consultation fees and service fees from the psychological assistance objects. Those who maliciously harass telephone calls and information will be investigated for relevant responsibilities according to the law.

Psychological assistance hotline

Ji 'nan Social Work Station Guidance Center: 69905776

Lixia District Social Work Station: 82389068

Shizhong District Social Work Station: 82796052

Huaiyin District Social Work Station: 58090877

Tianqiao district Social Work Station: 8 19 17040.

Licheng District Social Work Station: 8803 1497

Changqing District Social Work Station: 87225088

Zhangqiu District Social Work Station: 8 1292827

Jiyang District Social Work Station: 84238 197

Laiwu District Social Work Station: 76229035

Gangcheng Social Work Station: 758 15325