An expert engaged in service etiquette, business etiquette, interpersonal communication and organizational communication earlier. Ms. Liang has more than five years of experience in business management. She has worked in universities and well-known enterprises at home and abroad, engaged in business management training and education. The experience of working in enterprises and universities has enabled her to organically combine management concepts, theories and business practices. In enterprise training, the course system design is clear and reasonable, with a large number of cases and strong practicability; The teaching style is fresh and natural, good at guiding and mobilizing students, and interactive.