1. Complaints about private education and training institutions can be lodged with local civil affairs bureaus and education bureaus.

2. Complaints against official education and training institutions can complain to the local human resources and social security bureau or the relevant departments of the Education Bureau.

3. No matter what kind of educational institutions violate the law, they can report it through the platform of "3 15" Voice of Consumers ".

4, through judicial channels, safeguard their legitimate rights and interests according to law.

5. Complain to the Consumer Association. The purpose of China Consumers Association is to supervise goods and services, protect consumers' legitimate rights and interests, guide consumers to spend rationally and scientifically, and promote the healthy development of socialist market economy. If there is any dispute about the refund of training institutions, you can find the Consumers Association.

How to sue if the training institution does not refund the fee?

1. Prepare civil litigation.

2, to the people's court with jurisdiction, and submit relevant evidence.

3. Attend and participate in litigation activities on time according to the notice of the people's court.

4. Anyone who refuses to accept the judgment or ruling of first instance shall appeal to the people's court that originally tried or the people's court at the next higher level within 15 days after receiving the judgment or 10 days after receiving the ruling, and submit an appeal.

To sum up, the disputes over the refund of fees by training institutions can be solved through consumer associations, complaints to relevant administrative departments and legal proceedings.

Legal basis:

Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

Article 39

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.