2. After entering the forgotten password, click Enter to retrieve it through identity authentication.
3. Enter the certification search page, which belongs to student information. Click Next to enter.
4. Enter the secret security answer and click OK to change the password. If you forget the secret security answer, please click "Forget Secret Security" to get the answer through your account and birthday.
5. Enter the platform account number and date of birth, and click OK to enter the next step.
6. Enter the new password, and then click OK.