You can ask for a refund through customer service, usually through online banking, and the refund fee will be returned to the debit card provided by the parents (about 15 working days). Parents can go to the campus for a regular refund. If they have any questions during the refund process, parents can call the headquarters for supervision and handling.

The only-child education adopts the visual learning system independently developed by Youxun, and customizes personalized promotion schemes for children of different ages and levels. The only child aims to protect the interests of the majority of students, and now a green channel for unconditional refund is launched.

If parents apply for a refund on campus according to the formal channels and fail to get a timely reply within 7 working days, parents can handle it through the refund green channel, and the official will give a reply within 1 working day after receiving the information.

One-child refund rule

1, apply for a refund before the class starts, and get a full refund;

2. Apply for a refund after class for the first time. The teaching materials are complete without graffiti, and they are fully refunded; If the teaching materials have been used, they will be refunded in full except for the teaching materials;

3. Apply for a refund after the second class. After deducting the textbook fee and the original cost of class, the remaining amount will be refunded in full;

4. Drainage bags and short bags. Except for the teaching materials, the rest of the class fees will be refunded in full.