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Five skills for educational and training institutions to face parents' inquiries?
If in the process of telephone consultation, the consulting teacher must respond to parents' questions patiently and strategically, provide professional consultation for parents, and try to guide parents to bring their children to the door for consultation.

If it is offline, face-to-face consultation. In the process of consultation, face-to-face comprehensive testing and analysis of children, so as to win the approval of parents. At the same time, a long-term counseling plan or scheme can be made for children according to their characteristics. Of course, it is best to sign a counseling agreement with parents.

In response to parents' inquiries, counselors need systematic training. Consultants are the most important window of an organization. They not only represent the image of the organization, but also recruit new students and create the most direct benefits for the organization. Therefore, the professional ability of consultants needs systematic and standardized training.