If you forget the account number and password of the safety education platform, you can try the following methods to solve it:

. First, you can click "Forgot Password" or "Retrieve Account" on the login page, and then follow the system prompts. The system will ask you to provide your mobile phone number or email address when you register, and then send you a verification code or reset link by SMS or email. You can reset your password or get your account back according to the prompts. You can also contact the customer service staff of the safety education platform to provide relevant personal information and ask them to help you find your account or reset your password.