The contents of civilized etiquette education are as follows:

1, the content of civilized etiquette covers all aspects of social life. From the content point of view, there are appearance, behavior, expression, action, language, clothing, speech, treating people and so on. From the object, there are etiquette, public place etiquette, hospitality etiquette, table etiquette, gift etiquette, civilized communication and so on.

The code of conduct in the process of interpersonal communication is called etiquette, and the performance of etiquette in speech action is called politeness. To strengthen moral practice, we should pay attention to etiquette, so that people can communicate with each other on the principle of "respecting others, self-discipline, moderation and sincerity" and bid farewell to uncivilized words and deeds.

2. Etiquette, etiquette and politeness are rich and varied, but each has its own regularity. Its basic etiquette principles are: first, the principle of respecting people; Second, the principle of self-discipline, that is, self-denial, prudence, initiative, voluntariness, courtesy, self-comparison, self-reflection, self-demand, self-restraint and self-restraint in the process of communication, and not arrogance.

The third is the principle of moderation, moderation and control; Fourth, the principle of sincerity, treat people sincerely, treat people sincerely, don't take part in accidental amusement, and behave differently.

3, civilized language: 1, hello! 2. Please sit down! 3. excuse me ... Please wait a moment! 5. Excuse me! 6. Please forgive me! 7. I'm sorry! 8, it doesn't matter! 9. You're welcome! 10, thank you! 1 1, please rest assured! 12. Sorry to have kept you waiting. 13 Go ahead! 14, I will try my best to help you. Serving you is what I should do. 16, please feel free to ask if you don't understand. 17 Thank you very much for your cooperation. 18, goodbye.

4, the world, all sentient beings, people inevitably bump into each other, sometimes even rude, a "sorry" can make the grievances disappear, on the contrary, it may also cause unexpected consequences, and even lead to human tragedy.

In interpersonal communication, learning to apologize is a very important moral accomplishment for us to be human from primary school. We should learn to say "I'm sorry" and try to be civilized teenagers.

Moreover, language is a tool for communication, and civilized language is the golden key to open the soul. Whether civilized language can be used in communication reflects a person's accomplishment and affects the whole social atmosphere.

The world of swearing is "black and white", and the society that speaks civilized language is "colored". Of course, there are still many polite expressions in life, so we should pay attention to the polite expressions used in various occasions.

Secondly, learning "etiquette" should be based on improving my self-esteem. Self-esteem, that is, self-respect, is a psychological state of wanting to be respected by others, not bowing to others, and not allowing others to insult and discriminate. It is the expression of people's self-awareness, guides people's actions in a specific way, and is a positive behavioral motivation.

Correct self-esteem should have a humble character, not arrogance and impetuousness. When young students learn to respect others, they also gain the respect of others. While their self-esteem is improving, their inner moral requirements are also improving.

Therefore, it is particularly important to cultivate young students' noble personality and good moral qualities of self-esteem, self-love and self-discipline. Etiquette education can be regarded as a kind of motivation and guidance, which plays an important role in the individual development of young students.

Furthermore, learning "etiquette" should focus on practice. A person's manners can only be reflected in his words and deeds. If you don't talk about it, you can't say whether someone has "manners". On the basis of understanding the etiquette requirements, everyone should dare to show their civilized and polite image in daily words and deeds and in dealing with people at ordinary times.

Some students usually know to be polite, but in public or when they meet unfamiliar people, their "etiquette" norms can't be brought into play, which is a sign of their lack of confidence.

It is necessary to educate young students to build up confidence and know that while using proper manners and words, they are also shaping their good image, daring to show their polite, confident and civilized self, and making full use of various occasions and opportunities to show this.

Etiquette is also an important embodiment of campus culture. People with good manners and habits first give people a feeling of "pleasing to the eye" and can adjust the relationship between people. In school, etiquette can make the relationship between teachers and students, classmates and classmates more harmonious, harmonious and friendly, and make the campus civilized atmosphere more intense.